
Country Hyundai Genesis
Northampton, MA
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1,241 Reviews of Country Hyundai Genesis
Why Go Anywhere Else? We have purchased 2 Sonatas from Country and have pleasantly discovered that they really back up a great deal with a great service department. Ve We have purchased 2 Sonatas from Country and have pleasantly discovered that they really back up a great deal with a great service department. Very competitive pricing on basic maintenance ( full synthetic oil change around $50.00), fast and courteous and they do not recommend "add on " parts/services unless you really need them. A nice caveat is the Tommy Card with a free car wash, discounts with any service and added bonuses. If you ever have a question/issue Melanie will get it handled promptly and very professionally. So why go anywhere else? More
First Service Appointment I couldn't have asked for better service. Tom at the service desk was extremely friendly. I got a free shuttle ride to work. The work was completed I couldn't have asked for better service. Tom at the service desk was extremely friendly. I got a free shuttle ride to work. The work was completed exactly when they said it would be. My car was washed and shiny and waiting for me when I went back to the dealership. Tom Sadowski explained everything that was done (including fixing two recalls) I felt like I was charged a very fair price and had an excellent experience. More
First time dealing with a dealership I had a very pleasant experience with Bill McHugh as he was easy to deal with, knowledgeable and had a great personality. I walked in on foot and walk I had a very pleasant experience with Bill McHugh as he was easy to deal with, knowledgeable and had a great personality. I walked in on foot and walked out with a new car. I couldn't be happier and I will definitely return to do additional buisness with country hyundai. More
Bought a NEW CAR Recently i began to shop for a new car. I went to a local Hyundai Dealership and tried to buy a 2017 Hyundai Veloster Turbo. I worked with this dearle Recently i began to shop for a new car. I went to a local Hyundai Dealership and tried to buy a 2017 Hyundai Veloster Turbo. I worked with this dearlership for two full days and there was problem after problem and on 2-27-18 i took a test ride in a base model Veloster which was an automatic and this car was brand new and it could not get out of its own way, it lacked performance in a huge way. I told this dealer ship that i was interested in the turbo version of the veloster and was told that I certainly couldnt afford that model. They had all these buyer incentives going on and i was told that my payment would be huge and i wasnt able to get any of the specials during Presidents week and I would have to SETTLE for the base model Veloster. After 8 hrs of trying to make a good deal, I left this dealership and went home to try and research over the internet our dealers in my local area of Springfield Ma.I came across COUNTRY HYUNDAI located in Northampton Ma and I found the car of my dreams at a very resonable price. I decided to go to COUNTRY HYUNDAI the next day Feb 28, 2018 and see what they could offer me. I was met by FRANK, one of the MGRS in the parking lot and he asked what i was looking for in a car? I told him , I was working with another dealers ship and after speaking with this very friendly manager, he introduced me to a saleman by the name of TIM KENT. we immediately hit it off and i explained the problems I was having at another dearship and he asked if i wanted to take out the turbo version of the Veloster for a test ride. I showed the car to Tim that I was interested in, and within 10 min I was on my way taking a 2017 Turbo Veloster for a test ride, to boot by myself. Tim Kent said take this car for as long as you like and come back and we will discuss figures. Loved this car, Had all the options I wanted and as I said it was a turbo.. After about an 1/2 hour test ride I returned to COUNTRY HYUNDAI and sat down with Tim and we started to go over the numbers. Tim Kent by far was one of the nicest salesmen I have EVER dealt with and at no time was I made to feel insecure or berated as with what happened with the OTHER dealer ship. TIM was the epitome of what a professional salesman should be like. In fact, EVERYONE I dealt with at COUNTRY HYUNDAI were all the same: Pleasant to talk with , accommodating in every respect, courteous, and just about the nicest group of professionals I have met in the automotive business. This also included Chris Patrick, the finance manager, awesome as well The service dept, again incredible beyond, and last but certainly not least, Melanie who went over item by item of what the car had for for options and explained each one as to how they operate. Let me say this; This was not my first rodeo, but with that being said, I have never once received such unbelievable and incredible treatment as i did on this date 02-28-18, by everyone at COUNTRY HYUNDAI. They are the finest, dealer ship in all of Massachusetts... They are the Gold Standard, hands down, I have bought many cars in my day, but never and I mean never, have I been treated this well at a dealership. TIM KENT by far was the best salesman I have ever encountered while trying to buy a car. My next car, whatever it might be, will unequivocally be purchased at this dealer ship or any of the sister dealer ships in the area. One last thing, the original dealer ship that i was trying to make a deal at stated that the BASE model Veloster was the only thing I could afford, and at Country HYUNDAI, I drove away with the top of the line turbo and my payment was less that the base model payment that the other dealer ship was offering. I could not be happier, whatsoever with COUNTRY HYUNDAI in every respect. Tim Kent went over and beyond the line of duty and I am thrilled to have met the entire team at this dealer ship. They Rock... 5 STARS all the way!!! More
Love it I met bill mchugh he was very helpful.he made my car buying experience very enjoyable I bought my sonatas it was quick and easy no pressure I met bill mchugh he was very helpful.he made my car buying experience very enjoyable I bought my sonatas it was quick and easy no pressure More
Great service Friendly staff and quality work . Service was done on time with a great atmosphere in the dealership. Would not go anywhere else! Thanks Tom!! Keep up Friendly staff and quality work . Service was done on time with a great atmosphere in the dealership. Would not go anywhere else! Thanks Tom!! Keep up the good work More
Thank you country Hyundai I visited 3 dealerships before I went to country Hyundai. This was the only place that actually listened to and helped me find what I wanted. This is I visited 3 dealerships before I went to country Hyundai. This was the only place that actually listened to and helped me find what I wanted. This is the first car I’ve ever purchased and apparently most places need to interrogate u or have you fill out a credit app before believing you’re worth their time. My salesperson tim and the finance guy Chris both took the time to actually listen to me and answer my questions. They made me feel completely comfortable and I’m so happy they did, my Tucson is perfect! More
Bill McHugh went above and beyond for me. I purchased a car but my license plate failed inspection Bill went to the DMV for me to change my plates as I started went above and beyond for me. I purchased a car but my license plate failed inspection Bill went to the DMV for me to change my plates as I started a new job and could not leave. I would recommend Bill McHugh to everyone. He did not pressure me into a car that I was not comfortable with the monthly payment and he let me know all my options. More
Speedy efficiency The job was done before promised the loaner was waiting upon arrival, my car has its restored power and mileage. The only real issue was I asked for a The job was done before promised the loaner was waiting upon arrival, my car has its restored power and mileage. The only real issue was I asked for a basic wash as I was traveling mainly in the windshield which was not done. More
Terrific experience! Bill and Frank were fantastic!! Thank you - love my new car. Would highly recommend this dealership and team if you are looking for a new car. Bill and Frank were fantastic!! Thank you - love my new car. Would highly recommend this dealership and team if you are looking for a new car. More