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Country Hyundai Genesis

Northampton, MA

4.7
1,241 Reviews

347 King Street

Northampton, MA

01060

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1,241 Reviews of Country Hyundai Genesis

April 29, 2017

Easy Purchase Dealing with Chris and the rest of the staff at Country Hyundai was a delight. The car buying process was fair and easy and with a smile! I would reco More

by hirschergger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Schultz
May 08, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you had such a great experience with us and look forward to welcoming you back for your first service!

April 25, 2017

They wanted a payments to do warranty work. This is my second car that I bought from them. Both cars I have experienced unacceptable work from the service department. They performed work with More

by Robert J Hatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Sadowski
Apr 26, 2017 -

Country Hyundai Genesis responded

Dear Robert, thank you for your feedback. I am sorry to hear that you were not happy with our service department. I would very much appreciate the opportunity to discuss your visit with you and see if we are able to resolve the concerns that you have. Thus I would be grateful if you could get in touch with me at your earliest convenience at 413-517-3835 or mzoelck@tommycarmgt.com. I look forward to hearing from you. Kind regards, Melanie Zoelck, Customer Service Country Hyundai

April 23, 2017

Happy Customer Came in and wasn't really sure what I was looking for. Was greater by Melissa. She asked many questions to determine what I was actually looking for. More

by Mattf1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas
Apr 24, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are glad you had such an excellent experience with us and Melissa and look forward to welcoming you back, not just for your first service, but also when it comes time to get another vehicle. In the meantime, we hope you enjoy your new car!

April 21, 2017

Terrific I felt very comfortable at this dealership, considering I was there for service. Roger was very cordial and worked numbers for me. We went back and fo More

by Irish buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Thomas, Roger Cote, Christopher Patrick
Apr 24, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you enjoyed your experience with us and look forward to welcoming you back!

April 20, 2017

Leased vehicle I leased a 2017 Elantra GT for a very good friend we are both happy with the arrangement and vehicle. I would buy another vehicle from this dealership More

by toolmantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milissa Thomas, Scott Peters, Roger Cote
Apr 24, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are glad you enjoyed your experience with us and look forward to welcoming you back for your first service! Enjoy your new car.

April 18, 2017

Excellent Service Love my new 2017 HYundai Elantra. The staff and the finance department went above and beyond to try to get me approved for a finance loan and in the e More

by youngjune88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velazquez
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you had a great experience with us and look forward to welcoming you back for your first service!

April 16, 2017

New vehicle purchase Country Hyundai great experience in sales and service. Overall excellent satisfaction. I would definitely recommend Country Hyundai to anyone. Recent More

by Denise T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Stasz, Colton Duarte, Melissa Thomas, Tom Sadowski
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you enjoyed your service and also your purchasing experience. We look forward to welcoming you back for your next service and thank you for your business.

April 15, 2017

Exceptional Christopher Schultz was the salesman I dealt with at Country Hyundai in Northampton. This is the third car I've purchased and never has it been so eas More

by Briannaroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Schultz
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience and look forward to welcoming you back for your first service. Thank you for your business and being such a loyal customer!

April 14, 2017

Simply the best! Country's service dept. is A+. Nicole Stasz always goes above and beyond to insure I receive great hassle free service. I have been to a few other Hyu More

by Rich M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Stasz
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you very much for your feedback, we are glad you had a great service experience. Thank you for your business

April 13, 2017

Excellent! And will be returning soon ! I was in and out quickly & my Dealer was Awesome ! Funny and very thorough during the time I was there hope to have a few friends buy or lease a vehic More

by barracuda8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Apr 19, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are glad you enjoyed your purchasing experience with us and look forward to being able to assist your friends in their vehicle purchases. We hope you enjoy your new car and look forward to welcoming you back for your first service!

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