Country Nissan

My new (used) Rogue I saw a vehicle on line, purely by chance. I called, found out they were just waiting for a replacement key, but in no time I was driving away with m I saw a vehicle on line, purely by chance. I called, found out they were just waiting for a replacement key, but in no time I was driving away with my new (used) 2013 Rogue. Jason in sales kept me up to date with the progress of the service and paperwork. Very helpful, very professional. thanks again!!! More

Excellent Service I bought a car from County Nissan in May 2016. The car had a noise and Michael from service did everything he could to make it right. I bought a car from County Nissan in May 2016. The car had a noise and Michael from service did everything he could to make it right. More

Excellent customer service The workers are amazing here at country nissian ! Very friendly and great to work with! Highly recommend coming to country for your next new nissian ! The workers are amazing here at country nissian ! Very friendly and great to work with! Highly recommend coming to country for your next new nissian ! More

Great experience Easy drop off. Great service and always friendly. I love taking my car to Country Nissan for it's regular maintenance because it's always easy and pro Easy drop off. Great service and always friendly. I love taking my car to Country Nissan for it's regular maintenance because it's always easy and problem-free. More

Outstanding customer service! A++! I came into Country Nissan in a tough spot needing a new car. I worked with David Curtis who was just the best. He helped me bent over backwards to ge I came into Country Nissan in a tough spot needing a new car. I worked with David Curtis who was just the best. He helped me bent over backwards to get me the car I wanted still fitting into my budget. Not to mention the rest of the staff here are friendly and helpful. I've purchased from Countey before and will continue to buy from here in the future. More

Good experience buying a Nissan Leaf My salesman (Rodd) was excellent. I had a bit or trouble working out the final deal with the finance guys because we are from out of state and they di My salesman (Rodd) was excellent. I had a bit or trouble working out the final deal with the finance guys because we are from out of state and they didn't know how to deal with the out of state taxes. Unfortunately, that meant a big surprise bill after I had already signed the lease contract. Major bummer. Rodd was awesome, though. He was super thorough in answering all of my numerous questions, great about returning my call or text. More

Oil Leak Had a oil leak, and took my car in and was surprised at how quick and easy the service and turn around was ! After 9 years, i have always received Had a oil leak, and took my car in and was surprised at how quick and easy the service and turn around was ! After 9 years, i have always received great hassle free service with Country, and have total faith in the work done and the people who stand behind it ! Looking forward to many more years of working together in servicing my car ! Thanks again ! More

Problems after service I recently brought my car in for a 30,000 mile service. It was done within a reasonable timeframe and the service associate was polite and friendly. E I recently brought my car in for a 30,000 mile service. It was done within a reasonable timeframe and the service associate was polite and friendly. Everything was good until I turned on my car, turned on the AC, and an unusual sound was coming through the air conditioning vents that I had never heard before. I immediately went back to the service desk. The associate came out to my car and listened with me, appeared to also have heard what I did, and brought it back to the garage. A couple minutes later he came out and said that nothing with the service was wrong, but that there might be some dirt in some other vent and in order to open that up and possibly replace it, would cost an additional $200 something dollars. Now I know some things are coincidental, but how can my car not be making any noise and as soon as it is done being worked on, it makes noise, and you tell me I would have to pay to have this fixed? If this was the first time this happened, maybe I would feel differently but this has happened before. A year or two ago I brought in my car for routine maintenance and as soon as I turned my heat on, a loud clicking sound was coming from the vents. The associate told me that perhaps a leaf or something was stuck in one of the filters, and even for them to just open it up would cost me an additional large fee. I do not find this acceptable. How can I be expected to pay hundreds of more dollars to fix something that didn't need to be fixed before I brought my car into the garage? If I couldn't get this inspected for free, I would have been happy with maybe some sort of discount on my current service or a discount for a future oil change or something. I was very disappointed this happened again with the same unfavorable outcome. When it comes time for me to consider trading in my vehicle or buying a new one, I am having strong doubts that I will come back to this dealership and if someone were to ask me for a recommendation, I can't say this location would be on my list. More

New vehicle purchase We really enjoyed the no pressure sales approach when we were investigating the possibility of purchasing a new vehicle and it paid off for the dealer We really enjoyed the no pressure sales approach when we were investigating the possibility of purchasing a new vehicle and it paid off for the dealership and for us as we did purchase a new vehicle.. great experience!! will recommend Nissan of Hadley to anyone and everyone in our area. More

Great customer service You have two very good service writers with Jerry and Beverly they help me get through the process of getting my exhaust system fixed. As for the ex You have two very good service writers with Jerry and Beverly they help me get through the process of getting my exhaust system fixed. As for the exhaust very poor design nissan need to emprove on this design not very green having to replace an entire exhaust system when only the flange failed. They need to look at this design perhaps making it so that only the flange needs to be replaced I hope they at least recycle all this stainless steel. Note to nissan designs like this also drive up the cost of ownership of your trucks not good for your business customer looking to save were ever they can. More