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Countryside Nissan
Countryside, IL
1,636 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,636 reviews
November 14, 2016
Second time we have not bought a car from Continental The culture of this dealership is very pushy and disrespectful to clients. My husband and I came in wanting to look at the top model and package for The culture of this dealership is very pushy and disrespectful to clients. My husband and I came in wanting to look at the top model and package for the Nissan Rogue and we were treated very rudely. When asking questions about the car the salesman would respond with quips about how it would look good in my driveway instead of answering our legitimate questions about the car. Was pushy and rude to my husband and did not bring us the car we wanted to test drive. Two years ago we did not purchase a car from Continental for the same reason, pushy, rude salesmen that were not helpful. I wanted to buy this car from them because it is closer to my house, but instead made the trek to Oak Lawn dealer to purchase the car I wanted so we did not have to deal with this salesman any longer. I did purchase the Rogue from them without incident and was treated respectfully and in a dignified manner. Not sure what kind of culture is allowed at the Continental dealership, but they have lost two sales from us over the last two years because of it. Not looking forward to getting service done here either and may be driving further to be treated kindly if it doesn't work out. More
by adeaton
Employees Worked With
Chuck Ippolito
Helpful November 14, 2016
GREAT BUYING A CAR FOR ME IS ALWAYS A HASSLE. WE CALLED AHEAD TO SEE IF THEY HAD THE CAR WE WANTED AND THEY DID. WE DEALT WITH A SALESPERSON BY THE NAME OF BUYING A CAR FOR ME IS ALWAYS A HASSLE. WE CALLED AHEAD TO SEE IF THEY HAD THE CAR WE WANTED AND THEY DID. WE DEALT WITH A SALESPERSON BY THE NAME OF STEVIE LYN SCHWER AND SHE COULDN'T HAVE BEEN MORE HELPFUL. SHE HAD THE CAR READY FOR US TO SEE AND WAS RIGHT TO THE POINT. IT HELPS TO HAVE A PLEASANT SALES PERSON. SHE WAS A PLEASURE TO DO BUSINESS WITH!!!!! More
by CARBOAT#3
Employees Worked With
Mike Connolly
November 13, 2016
Stress free Saturday Making a vehicle purchase can often be stressful. Chuck made our experience pleasing. He added humor to our day and everything went smoothly after. I Making a vehicle purchase can often be stressful. Chuck made our experience pleasing. He added humor to our day and everything went smoothly after. I look forward to returning to Continental Nissan for our next vehicle purchase. I had previously reached out to Mike Connolly and asked for assistance. Mike is a class act gentlemen. He helped us bridge over a difficult time and I will definitely refer my family & friends to this dealership! More
by Momof3
Employees Worked With
Mike Connolly, Chuck Ippolito, Nick Fronimos
November 12, 2016
Nice place and great people The dealership is very well taken care of, the people that work there are awesome. Luis is really nice, down-to-earth, helpful and understanding. If I The dealership is very well taken care of, the people that work there are awesome. Luis is really nice, down-to-earth, helpful and understanding. If I had to get another car, I would go straight to him for help. Unfortunately, I cannot remember the financier's name, but these guys did everything possible to make sure I got the vehicle I wanted. Go to this location, Luis and the other staff will do everything to help you! More
by Emmier320
Employees Worked With
Luis Guizar
November 10, 2016
Luis is the man! Luis was incredibly friendly and helped me find an amazing new car. Tom was also very helpful. Luis took the time to show us multiple cars that fit wh Luis was incredibly friendly and helped me find an amazing new car. Tom was also very helpful. Luis took the time to show us multiple cars that fit what we were looking for. Love our new car! More
by Jimdemory
Employees Worked With
Tom Maka, Luis Guizar
November 09, 2016
Top Notch Buying Experience Have purchased vehicles twice from this dealer. John Benedetto (sales) and Roy Corral (finance) took the time to answer all our questions and gave us Have purchased vehicles twice from this dealer. John Benedetto (sales) and Roy Corral (finance) took the time to answer all our questions and gave us a fair deal. I highly recommend working with them if you are looking to buy a new car. More
by Kala36
November 08, 2016
Poor communication I purchased a new car last year from Matt Klein at this dealership and he was great to deal with. I called today interested in a used car, as I was s I purchased a new car last year from Matt Klein at this dealership and he was great to deal with. I called today interested in a used car, as I was so pleased with my experience last year, but was transferred to John who was quite condescending. He had no patience for my questions over the phone. Poor performance today Continental Nissan, you lost a once happy customer. More
by Carguy1
Employees Worked With
John Walters
November 07, 2016
The Team was very helpful and I would work with John K again Everyone at Continental Nissan was very friendly and helpful. John K helped me find the exact car with the options I wanted. They didn’t have the colo Everyone at Continental Nissan was very friendly and helpful. John K helped me find the exact car with the options I wanted. They didn’t have the color I was leaning towards in their lot but he found it and had it transferred over immediately. Niko in financing helped me get the financing I needed at the payment I wanted. After finding the car and finalizing the paperwork, Dick showed me all the ins and outs. I want to say thank you to the team at Continental. They were always willing to help and were patient with my indecisiveness. More
by Bellariquena
Employees Worked With
Nick Fronimos, John Kowalczyk
November 07, 2016
Absolutely great car buying experience ...My Sales Rep (Terry Lowy and Rudy Parra-Green) were, polite, detailed and extremely helpful during this processe. Not only did we walk out with the ...My Sales Rep (Terry Lowy and Rudy Parra-Green) were, polite, detailed and extremely helpful during this processe. Not only did we walk out with the car we originally wanted, we also got the price what we budget for . Great experience overall.... More
by sshuja
Employees Worked With
Rudy Parra-Green, Terry Lowy
November 07, 2016
Amazing experience John k. Is an amazing person. He enjoys his job and is amazing at it. John automatically felt like someone I knew for years, he answered all of my qu John k. Is an amazing person. He enjoys his job and is amazing at it. John automatically felt like someone I knew for years, he answered all of my questions , he made me and my father feel comfortable. He went above and beyond. I definitely recommend John. More
by WandaH
Employees Worked With
Tim Kearns, Nick Fronimos, John Kowalczyk
