Countryside Nissan

Mr. Klein was a great salesman, who catered to our needs and was not pushy to something we didn't want. I would definitely recommend friends or family to Mr. Klein. and was not pushy to something we didn't want. I would definitely recommend friends or family to Mr. Klein. More

Continental Nissan great location and easy to find. Our salesman Matt Klien made us feel welcome. Price was great and reasonable. Service is outstanding and they are friendly with great integrity. Very co salesman Matt Klien made us feel welcome. Price was great and reasonable. Service is outstanding and they are friendly with great integrity. Very comfortable and NO Pressure. Highly recommended!! More

Matt was great. I went into the dealership on the last day of the month and the place was a zoo. Matt did everything possibile to get me through the process as quickly as possible. I came in looking for a day of the month and the place was a zoo. Matt did everything possibile to get me through the process as quickly as possible. I came in looking for a particular car. The car was sold when I arrived. Instead of trying to sell me on a car I didn't want Matt asked me to be patient while they found a similar car. Luckily the sale didn't go through and I was able to get the car I originally came in to buy. This is the 2nd car I have purchased from this dealership and I would highly recommend Continental Nissan and Matt. More

With this being my third car purchase, this is the best overall dealership I have ever been to where you feel the friendliness you are given once you enter through the doors. Staff and service was great an overall dealership I have ever been to where you feel the friendliness you are given once you enter through the doors. Staff and service was great and I would recommend this dealership to future buyers. More

I had been shopping for a used car for about 2 months and was looking at Versa's, so I had gone to all of the Nissan dealers in my area. I finally decided that even a used Versa was not in my budget right n was looking at Versa's, so I had gone to all of the Nissan dealers in my area. I finally decided that even a used Versa was not in my budget right now, and decided on a lower price that I wanted to spend on a decent used car. Out of all the dealerships that I went to, Matt was the only salesperson who kept me informed of cars that came in and met my needs. I really appreciated that. This saved me a lot of time looking on websites. I looked at several cars that he suggested and finally found one that 'felt like my car.' So then the price negotiations started; to my total surprise he went into another office and came back with the Kelley Blue Book printout on the vehicle! Talk about upfront! Whether this is Matt or the dealership, that was being pretty honest about the value of a vehicle. After my purchase, the dealership took care of a few minor things that needed to be fixed and really cleaned up the car - it almost looked new. Honestly, it really looks beautiful now. They did an incredible job. _________________________ Addendum to my review, 12/26/11. After purchasing this used vehicle, I took it to my mechanic and they found several high priced things that needed to be done. Also, they discovered that the battery was at 30%. This dealership was apparently not as honest as I thought and I have reduced my rating of them. More

I have been looking for a used car for my daughter and I already haved a leased vehicle from Continental so I decided to stop in and Matthew approached me right away with information regarding a vehicle tha already haved a leased vehicle from Continental so I decided to stop in and Matthew approached me right away with information regarding a vehicle that just arrived. He let us know what the service dept. was going to do with the car and the General Manager Mike Connelly gave us a final offer, which we accepted. Great service from all ends! My daughter will bring her vehicle for service to Continental from now on! More

I purchased two vehicles from this location, and up to this point I have been happy with my experiences. However this last experience with this particular salesmen left me feeling not so happy. I came this point I have been happy with my experiences. However this last experience with this particular salesmen left me feeling not so happy. I came in to trade one of my vehicles due to an offer received in the mail to upgrade. At first everything seemed to go well. I was approved and I decided on my upgrade vehicle. For about a week I was told that the car I wanted wasn't available. All the while, when I would ask about specifics of my trade and financing, my salesperson wouldnt provide details. Also, the customer service was lacking. My previous experiences were great. Long story short, I finally was told that my low miles 09 had a gap and that if I want to closed the gap I would need to look into a higher pr iced vehicle with a higher payment and put down 2, 000 I could then get my upgrade. I feel Ziad should have been up front with numbers , and not waste my time. Because I have two vehicles purchased with this dealership, I felt like all he had to was just be up front. I am not going to trade a vehicle, put down 2000, and then py a higher car payment. If he would have told me this up front, I would walked out on day one. My time is valuable and I give a lot a money each month to Nissan. I will continue to get free car washes, but I may have to take my maintenance business elsewhere. I just don't feel the same after this experience. Just be up front with the numbers with next customer, and don't waste people's time. Also, call when you say you are going to call. I would only recommend this location based on my other two experiences. If you are steered to this salesperson, get your numbers up front. More

My brother has been going to this dealer for years, so he recommended that I buy from them. I shopped around and saw that they had a ton of maximas. I spoke to Patrick who introduced me to Roy as my sales recommended that I buy from them. I shopped around and saw that they had a ton of maximas. I spoke to Patrick who introduced me to Roy as my sales rep. I drove two cars and immediately loved the 09 maxima. My credit rating was less than perfect, but they were able to get me financed with an affordable payment. Everyone at continental cares, everyone!! There wasn't a minute that went by that I felt that they were trying to hustle me or beat me out of extra money, etc... No pushy salesmen either, they were just helpful. Not your traditionional dealership! ALL Managers are out in the lobby not hiding in their offices. Great place to buy a car! More

We purchased a used car from Continental Nissan that we saw online. We called about it and Matt Klein called us back about it. When we went into the dealership, Matt took care of us from start to finish. saw online. We called about it and Matt Klein called us back about it. When we went into the dealership, Matt took care of us from start to finish. Matt was very friendly and very informative. He answered all of our questions. The vehicle we purchased fell within their 30 day/1,000 mile warranty and when we took the car home, it was making a noise at the front tires. My husband said it was the brakes and so we took the car back and although their mechanic disagreed with us on what was left on the brakes, Matt made sure to make it right on our behalf and they put on new rotors and pads. Because of what he did, I would definitely go back and recommend this dealership. It's not always the "name", but the people who work in it that bring people back and Matt definitely did that for us. Thanks Matt! We appreciate the excellent customer service you provided. More

I would like to break this review into two sections, sales and financing. Sales: Matt Klien was great. He did everything he said he would and was very friendly and easy to talk to. No pressure wha sales and financing. Sales: Matt Klien was great. He did everything he said he would and was very friendly and easy to talk to. No pressure what so ever. Bought a new car and am very happy with it. Finance: BUYER BEWARE!! I was transferred to Gene to complete the financing of my car. I thought everything from this point would be smooth, but in fact, Gene is a swindler. I was told the extended warranty would not add to my loan (included) other than 750 dollars (gap insurance). When I looked at my contract I was charged for 750 (gap insurance) but ALSO 4 grand for extended warranty. Never have I seen a loan interest rate that was tied to me buying the car dealership extended warranty. In order for me to get a lower interest rate and a simple loan, Gene told me I had to buy the extended warranty from him. Otherwise I would have a higher interest rate (1/2 percent more) and a amortization loan (penalty for prepay and have to pay all interest back). I knew all along that this was a lie, but went along with it to get the lower interest rate. 2 weeks after the loan processed, I came pack to return the extended warranty. Gene had threatened that my loan rate would increase, when in fact I spoke to the bank before going back to Gene and they told me that the bank had nothing to do with extended warranty and interest rates and no car loan could be a amortization loan. This was a pure lie on GENE's part to get the warranty sold. When I went to return the warranty, Gene told me he worked hard to make sure the interest rate would not change. Total BS. Again, BUYER BEWARE OF FINANCING. If this happens to you, tell Gene to forget the deal. Go somewhere else. BTW: It takes 90 days for the refund to post to my account-my guess is- GENE got his commission from the extended warranty sale. More