Countryside Nissan

I went to this dealership to trade my three-year-old car for another used car. The salesman that I had previously worked with was no longer with the dealership, so I got stuck with Tim Duda, who must have for another used car. The salesman that I had previously worked with was no longer with the dealership, so I got stuck with Tim Duda, who must have been a manager of some sort. Within just a couple minutes of talking to him, I wanted to walk out. I actually did get up and leave after he gave me an insultingly lowball number for my trade (60% lower than his own black book suggested, and $5,500 less than a competing dealer ended up paying me outright for my car). He chased me down and somehow convinced me to talk with him some more. He continued to completely disregard what kind of car I was looking for and steered me towards a few clunkers which were not at all what I wanted. He wasn't listening to a word that I was saying. What really got me, though, was his complete ignorance to the entire situation and pretending to not understand why I wasn't happy with our discussion so far. Either he's very very dense, or just a jerk. Further, the lied to me about what the current (black book) trade in value was(I had access to a current black book - the same one he was using). Either he thought I was an idiot, or saw it as a challenge to try to pull one over on me. I had to get out of there and wash my hands I felt so gross after dealing with him. Experiences like this with people like Tim Duda are what give car salesmen a bad name. I ended up selling my car to another dealer, and buying my new car from someone else as well. More

Matt was extremely helpful. I feel like I am his only client. He truly made the experience of purchasing my car enjoyable. Matt really made himself available anytime to answer questions on anything. Ev client. He truly made the experience of purchasing my car enjoyable. Matt really made himself available anytime to answer questions on anything. Even after the purchase, he wants to keep me a satisfied customer. More

We saw the SUV advertised online and made an inquiry. Matthew Klein responded quickly to our email and when we called about the SUV he had the vehicle ready and waiting for us to test drive when we arriv Matthew Klein responded quickly to our email and when we called about the SUV he had the vehicle ready and waiting for us to test drive when we arrived at the dealership. He answered all of our questions and concerns and walked s through the entire purchaseing process. The SUV was clean and ready for pick-up when he said that it would be. Everyone at the dealership was very friendly and we were treated exceptionally well by Matthew and would hope to deal with him in the future. We were pleased with the price of the vehicle but thought that the extended warranty was a little high. More

I emailed Continental Nissan with a questions about a used Juke they had on their lot, and ended up buying that Juke only a few days later. Matt answered my email very quickly and with lots of informati used Juke they had on their lot, and ended up buying that Juke only a few days later. Matt answered my email very quickly and with lots of information. They were able to help and lower the asking price to something I could afford. Matt also helped me compare their Juke to other ones at other dealerships that I was looking at. He was very knowledgeable about the car and made me feel very comfortable with my purchase. The whole purchase process very very quick and painless. Matt also checked up on me and my purchase the next day. All in all I had a great experience with Matt Klein and Continental Nissan. Also, anyone looking at a Nissan Juke.... I LOVE IT!! :) very happy with all parts of my purchase. More

Matt (salesmen) was great. Efficient, knowledgable and friendly. Would certainly go back and will recommend this dealership to friends! This is our second Nissan, and are very happy with both! friendly. Would certainly go back and will recommend this dealership to friends! This is our second Nissan, and are very happy with both! More

Matt was really great. Pretty laid back and easy to work with, i did enjoy him as a sales person. I do have to say i'm a little disappointed that i dropped 21,000 on a truck and the dealer didn't fill u with, i did enjoy him as a sales person. I do have to say i'm a little disappointed that i dropped 21,000 on a truck and the dealer didn't fill up the tank with enough gas to make it the 30 miles home. The low fuel light came on and i had to fill up at 10:30 after leaving the dealer. More

My experience was very good for a car buying experience. Matt will do everything in his power to meet your expectations. One might say he goes over board telling you how important customer service is. Th Matt will do everything in his power to meet your expectations. One might say he goes over board telling you how important customer service is. The general manager, Mike, was to the point and did not waste time. I was able to get immediate answers to questions. More

Very positive experience with Matt and Continental Nissan. Very personable employees and good atmosphere. Finance guy was good about explaining all the options in extended warranties and different f Nissan. Very personable employees and good atmosphere. Finance guy was good about explaining all the options in extended warranties and different finance options. Had to make my deal on two different days due to a pending airport pickup and they guys were willing to run a shuttle up to O'Hare and pick up my out-of-town guests and drop them off so that we might be able to complete the deal in one day. Unfortunately that was not an option, but they held the vehicle on a REFUNDABLE deposit and the deal was done on the next possible day. I live almost 2 hours from Continental and will certainly recommend them to my friends/family if they have what they're looking for. If you're on the fence about dealing with these guys, go for it...give them a shot, they'll help you out! More

Working with Roy Corral was very Satisfying. He Working with Roy Corral was very Satisfying. He really is a pleasant person to work with. I was in and out of the deal ship for about week and Working with Roy Corral was very Satisfying. He really is a pleasant person to work with. I was in and out of the deal ship for about week and finally after 5 long days I walked out of there with the truck I wanted and a huge smile on my face. If I had to grade him it would defiantly be a A+. Thanks for all your help Roy... More

My wife Barb and I were very happy with the courteous and knowledgeable treatment from Des and other members of his team. It made our car buying experience pleasant. We will definitely recommend Des and Cont knowledgeable treatment from Des and other members of his team. It made our car buying experience pleasant. We will definitely recommend Des and Continental Nissen to all of our friends; and the next time we are in the market for a car we will go back to see Des. This is the second Murano we have bought from Continental Nissen and we are very satisfied with the vehical and the service. Keep up the great work ! Joe de LaVan More