Countryside Nissan

Leased Vehicle Damage happened at Dealership stockyard I leased a Nissan Rogue 2016 three years back with Continental Nissan Countryside IL. The lease was for 36 Months. Before the lease expires, I got an I leased a Nissan Rogue 2016 three years back with Continental Nissan Countryside IL. The lease was for 36 Months. Before the lease expires, I got an email from Bob Giovannoni General Sales Manager that I could lease another vehicle and they will absorb the balance 6 months lease payment. I negotiated the lease amount etc and they told me that I do not have to worry about any additional payment. I have been leasing vehicles for more than 20 years so I am aware of all the lease end obligations such as excess mileage and any repair for damages. The Nissan Rogue 2016 returned by me is fairly clean and no obvious damage. I inspected it thoroughly. I asked the sales person many times make sure that everything is ok and confirmed that I will not be charged any additional charges for any damages or repair. The dealer should have mentioned to me that the vehicle should be inspected by a certified inspector and xxxxx any damage if any, and then only they can assure me that there will not be any charges for any hidden damages or repair. If they would have told me, then I would have waited for the inspection and then I would have signed up for the new lease after all damages assessment. Now the Nissan Finance and the Continental Nissan both claim that I am responsible for the repair charge for Front Bumper dent (no paint damage). The fact is that when I left the vehicle, there was no dent or damage in the front bumper. The dealer is not taking any responsibility for the dame that happened after I left the vehicle with them. This deal happened at the year-end (December 28th, 2018) they wanted to show their sales quota to Nissan and now they are forcing me to pay ($426.98) for the damage that happened to the vehicle at the dealership stockyard. This is very bad and unfair by Continental Nissan and they are not taking their responsibility I would like to know if anyone had a similar experience with this dealer or any other dealer. The lessee should be very careful when they return the vehicle. More

2019 Nissan Leaf car SOLD I have never purchased a car before. I’ve only had used cars that were given to me as gifts. This was a big moment for me to walk into the dealership I have never purchased a car before. I’ve only had used cars that were given to me as gifts. This was a big moment for me to walk into the dealership for a car- and I was definitely in great hands! Kuba in sales is the one who helped me make this purchase. He’s a great salesman! The staff is so friendly and kind. I love my brand new Nissan Leaf! Best decision to invest in a car worthwhile :) More

Great dealing with Matt, Tim, & Rafael at Continental. This is the 3rd Altima we have leased at this dealership. Always efficient, fair, easy to work with and always why we come from the city to lease our This is the 3rd Altima we have leased at this dealership. Always efficient, fair, easy to work with and always why we come from the city to lease our cars here. Excellent service as well although quite frankly these Altimas have never required any service other than an oik change. Great car and great dealership! Val Adams More

Pleasant experience Just Purchased a 2019 Rogue!!!! Sofyan is the ideal person to work with. Helpful and not pushy at all. Made this experience a pleasant one. Just Purchased a 2019 Rogue!!!! Sofyan is the ideal person to work with. Helpful and not pushy at all. Made this experience a pleasant one. More

excelente vendedor Buena locacion, excelentei vendedor buen servicio' Uriel Gonzalez nos alludo en todo el proceso de compra de nuestro auto Nissan Sentra 2019 Muy Buena locacion, excelentei vendedor buen servicio' Uriel Gonzalez nos alludo en todo el proceso de compra de nuestro auto Nissan Sentra 2019 Muy profesional , amable siempre dando opciones, More

Awesome liked it The employees are very helpful and are happy to work around your budget. I do recommend this place. Sofyan helped my family and me out. The employees are very helpful and are happy to work around your budget. I do recommend this place. Sofyan helped my family and me out. More

Excellent customer service I would like to say that Matt, Rafael and Juan gave us great customer service. They all showed personal and professional service. I would highly reco I would like to say that Matt, Rafael and Juan gave us great customer service. They all showed personal and professional service. I would highly recommend this Nissan Dealership. More

Best Car salesman I’ve came across Giving it 5 stars only because of the amazing customer service recieved by Djamal Oucif. The dealer itself needs to improve their welcoming strategy Giving it 5 stars only because of the amazing customer service recieved by Djamal Oucif. The dealer itself needs to improve their welcoming strategy, i walked in there the day of purchase and i was not greeted by anyone and was standing there waiting to be helped and nothing! Normally I would have walked away because to me customer service is prestige!! But stood because of the amazing car salesman they have DJAMAL OUCIF, which I highly recommend if your looking to buy a car. More

Djamal Oucif was great. easy and painless buying experience. I would recommend Djamal Oucif if you are interested in car purchase. The process was easy from start to finish. Went home with my new car in less th I would recommend Djamal Oucif if you are interested in car purchase. The process was easy from start to finish. Went home with my new car in less than 2.5 hours. More

Satisfied and happy! Matt Klein and Bob Giovannoi provided excellent customer service! We are very please and grateful that they were able to help us find a car that we ar Matt Klein and Bob Giovannoi provided excellent customer service! We are very please and grateful that they were able to help us find a car that we are confident is in great condition and at a affordable price. I am so happy I stopped by today to see them. I highly recommend Continental Nissan in LaGrange. More