County Line Mitsubishi

They raised the price of the car by $2000, employees were unprofessional, refund of our money took longer than expected, terrible experience. Our family will never be returning to this dealer, and have share unprofessional, refund of our money took longer than expected, terrible experience. Our family will never be returning to this dealer, and have shared our experience with all our families and friends. More

I purchased a used 2010 Lancer in Feb. of 2011 from County Line Mitsubishi in Middlebury, CT, and the alignment was severely out on the car before it left the lot, although I was told by my salesman th County Line Mitsubishi in Middlebury, CT, and the alignment was severely out on the car before it left the lot, although I was told by my salesman that the car was in EXCELLENT condition. I was forced to put new tires on the car within 6 months of owning it. After numerous conversations with the service manager and furnishing him with proof of the mis-alignment with a alignment spec, the service manager and the used car manager would do NOTHING to correct the problem, and used the 60 day warranty as a reason. The problem, however, existed before the keys were turned over to me, so therefore, the warranty shouldn't apply. I feel a great injustice was done to me, and I discourage anyone to do business with this dealer. Too often dealers conduct business in this manner without any reprecussions, and it's the consumer that pays the price. More

This dealership is as crooked as they come. When purchasing my 2006 Outlander, the sales floor manager changed the agreed upon purchase price without my knowledge. I noticed when i got home that th purchasing my 2006 Outlander, the sales floor manager changed the agreed upon purchase price without my knowledge. I noticed when i got home that the numbers did not add up. Upon confronting the sales manager he said he was sorry "but the numbers had changed". What is that? I asked for the dealer installed fog lamps and i caught them trying to install crap lights from the local auto store. Not to mention i pointed to the brochure and said i would like the alloy wheels. They sais no problem and promptly went out and took alloy wheels off a used car! These guys are the worst sales people I've ever dealt with, and I've dealt with a few. I eventually sat in the dealership until i met with the owner. He made excuses but eventually we came to a mutual agreement. More