Courage Kia

Best service ever! if your purchasing a vehicle, Make sure you ask for David Pollard, he is very professional and the best salesman I have ever bought a car from!!! if your purchasing a vehicle, Make sure you ask for David Pollard, he is very professional and the best salesman I have ever bought a car from!!! More

Great Salesmen I wasn't sure what car I wanted, but this gentleman helped me pick out a car in no time. He was very nice, friendly, and patient with me which I appre I wasn't sure what car I wanted, but this gentleman helped me pick out a car in no time. He was very nice, friendly, and patient with me which I appreciated not knowing much about cars. He made this a great experience for me and I love my new car. Thank you! More

Aggressive and unfriendly Went to look for a new kia soul and to see if I qualified. The first thing they had me do was fill out a financing form before I could even decide if Went to look for a new kia soul and to see if I qualified. The first thing they had me do was fill out a financing form before I could even decide if anything they had interested me. after test driving the car they started giving me the numbers, but they weren't able to get me into a comfortable range. Instead of accepting me coming back later with a better down payment they tried to force me into the car, even trying to make me change banks. When I reaffirmed that I wasn't comfortable with the payments they brought a manager over who began to harass me and nearly threaten me for not getting the car, asking me why I was wasting their time. When I got up to leave they nearly wouldn't give me my own car keys back and I nearly felt the need to call the police. Stay away from this awful place unless you want to get cheated and abused. More

Great dealership!! We bought our 2nd car recently. This is the best dealership we have ever dealt with. They have great deals and awesome people to work with. They reall We bought our 2nd car recently. This is the best dealership we have ever dealt with. They have great deals and awesome people to work with. They really make buying a car a great experience. Reuben and manager Ken were awesome!! More

Charles' experience I was on Kia's website looking at the different types of cars they had; had a few questions so I used their chat box and spoke with one of the represe I was on Kia's website looking at the different types of cars they had; had a few questions so I used their chat box and spoke with one of the representatives, Kendra. She was more than helpful in showing me how to pull up the specifications and even offered to send them directly to me. Seemed sufficient enough, no complaints here! More

Great Called in from out of state on a vehicle I saw on AutoTrader and spoke with a woman named Kendra. She was very polite & Helpful. She answered the ques Called in from out of state on a vehicle I saw on AutoTrader and spoke with a woman named Kendra. She was very polite & Helpful. She answered the question I had and also went the extra mile to obtain my contact information to try to send me some pictures. I told her I did not want to be bumbarded with calls and emails so I would reach out to her if and when I was ready to proceed. I appreciate the fact that she assisted me even though I wouldn't give her my information. GREAT CUSTOMER SERVICE!!! More

Full of promises never delivered. I purchased a used 2014 Kia Rio from Kia of Gastonia. I was promised new tires front entrance alignment, and fix road noise on passenger side, didn't I purchased a used 2014 Kia Rio from Kia of Gastonia. I was promised new tires front entrance alignment, and fix road noise on passenger side, didn't get them. Terry said that the tires were new. They were just the same worn tires polished.Terry said that he didn't know tires and he wasn't the boss. Finally after much discussion, the sales manager got me tires. After two months two service managers, and many phone calls, still waiting for the rest. I will never buy here again or recommend them to anyone. Very, very poor customer service. More

Awesome Customer Service Nikki helped answer all questions I had concerning possibly purchasing a new car. I will definitely be contacting her once I'm ready to purchase! Nikki helped answer all questions I had concerning possibly purchasing a new car. I will definitely be contacting her once I'm ready to purchase! More

Nikki Epting was fabulous I became interested in purchasing a car after speaking to a lovely young lady! She help me with all my needs. She made me want come in and do business I became interested in purchasing a car after speaking to a lovely young lady! She help me with all my needs. She made me want come in and do business. Thanks again for your patients and great customer service! Great job Kia! More