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Court Street Ford

Bourbonnais, IL

4.6
487 Reviews
Court Street Ford has been in business for over 40 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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558 William R Latham Senior Dr

Bourbonnais, IL

60914

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Showing 487 reviews

September 16, 2026

Thanks for getting my car back to me ready to go ! !! I depend on Ford !! More

by slquart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Court Street Ford responded

Thank you for your kind words! We’re pleased to hear that your car is back and ready to go. At Court Street Ford, our team appreciates your trust in us and in Ford. We look forward to serving you again in the future! Sincerely, The Court Street Ford Team

September 16, 2026

So if you want the sevice dept to check your vehicle for warrenty work you mihgt want to go somewhere else. the last 4 problems I took to Court street the service guy wouldnt even check to see if they would More

by fshnfool
Service Communication
Recommend Dealer
No
Employees Worked With
John Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Court Street Ford responded

Thank you for sharing your feedback. Your comments regarding the last four concerns you brought to the service department and your expectation that each would be reviewed for potential warranty coverage are important details. We also note that you later had two of those concerns covered at another Ford dealership and that you referenced similar reports from other owners. Please contact us at Court Street Ford directly if you would like to discuss the concerns you presented, the warranty questions involved, and the circumstances of those visits. Your satisfaction is important to us, and we want to ensure that we address your concerns appropriately. Sincerely, The Court Street Ford Team

September 16, 2026

I take my Ford escape to the quick line for all my general services and their eyes friendly helpful get the job done quickly thank you More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Court Street Ford responded

We appreciate you trusting our quick line with your Ford Escape’s general services. Hearing that our team was friendly and got the job done quickly means a lot to us.

September 15, 2026

People were friendly and helpful . They do a great job there. Jacki was was very helpful. More

by rogweh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Court Street Ford responded

Thank you for your kind words! We’re excited to hear you had a positive experience at Court Street Ford. Our staff appreciates your recognition of our team, especially Jacki, for their helpfulness. We look forward to welcoming you back soon! Sincerely, The Court Street Ford Team

September 15, 2026

I had a great experience with Court Street Ford. After negotiating the price of my F-350 and making the 5-hour drive to the dealership, they identified several items that needed attention and agreed More

by kickingupwake
Recommend Dealer
Yes
Employees Worked With
Anthony Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Court Street Ford responded

Thank you so much for your wonderful review! We’re honored to hear that you had a great experience with Court Street Ford and that Anthony kept you informed throughout the process. It’s always our goal to ensure our customers are satisfied and well taken care of, especially with significant purchases like your Ford F-350. We appreciate your trust in us and look forward to serving you again in the future. Safe travels in your truck! Sincerely, The Court Street Ford Team

September 12, 2026

Some court street employees have very poor customer service skills and lack communication skills making it extremely difficult to have a pleasant experience when I have to bring my vehicle in due to no More

by Katmaow
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Vivieros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Court Street Ford responded

Thank you for your feedback. We understand your concern regarding the customer service and communication involved when you need to bring your vehicle in for service. Our goal is to provide a welcoming and professional experience while making the process as straightforward as possible for our customers. Please feel free to connect with us directly so we can learn more about what took place. Court Street Ford continues to focus on courteous interactions and clear communication throughout each service visit. Sincerely, The Court Street Ford Team

September 12, 2026

The Court Street Ford family never tried to push anything on me that I didn't want which allowed me to take my time and do some research before I purchased the vehicle. Tobias and his team went above and be More

by Bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kumasi Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias King
Sep 12, 2026 -

Court Street Ford responded

Your note about having the freedom to research before purchasing your new Ford Explorer Sport highlights our team’s commitment to a no-pressure experience. Our team is pleased we could go the extra mile to earn your business. Hearing that you would recommend our dealership for all your vehicle needs means a lot to us.

September 11, 2026

Easily wanted to turn me away, not very helpful or accommodating with setting up appointment More

by JAMKINZ4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never was told name
Sep 11, 2026 -

Court Street Ford responded

Thank you for your feedback. We understand that your experience at Court Street Ford did not meet your expectations, particularly with scheduling an appointment. We appreciate your comments and would like to encourage you to reach out to us directly so our team can address your concerns and improve our service. Your input is valuable to us. Sincerely, The Court Street Ford Team

September 10, 2026

Great experience- very easy. Tobias was very helpful & great to work with. Great customer service. More

by b3handyworx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias King
Sep 10, 2026 -

Court Street Ford responded

Our team enjoyed guiding you through your Toyota Corolla purchase and keeping everything straightforward. Hearing that our associate was helpful and the experience felt easy means a lot to us.

September 08, 2026

Tray made this deal happen! I was nervous about buying a car online but Trey went above and beyond to make me feel comfortable. If your in the area or online talk to Trey if y More

by tcs160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kumasi Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travien Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Court Street Ford responded

Our team enjoyed guiding you through the online purchase of your used Ford Mustang. Hearing that you felt comfortable throughout the process means a lot to our team.

Sep 08, 2026 -

Court Street Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Trey was able to make your car buying experience comfortable and enjoyable. At Court Street Ford, we strive to provide excellent service whether in-person or online. We appreciate your recommendation and hope to see you again soon! Sincerely, The Court Street Ford Team

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