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Court Street Ford

Bourbonnais, IL

4.6
535 Reviews
Court Street Ford has been in business for over 40 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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558 William R Latham Senior Dr

Bourbonnais, IL

60914

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Showing 535 reviews

November 03, 2026

I recently purchased a Ford Explorer, and I couldn’t be happier with the experience! Jayson and Brandon were both great to work with throughout the entire process. They were professional, helpful, and made More

by Explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Sykes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Court Street Ford responded

We’re glad Jayson and Brandon helped make your new Ford Explorer purchase feel easy and relaxed from beginning to end. Your recommendation means a great deal to our team!

November 03, 2026

My car was done sooner than estimated. It was very conveniently easy to do the repairs. I was able to get a ride home so had no worries. More

by roblesrosalinda84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryleigh Hunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Disabato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Vivieros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Court Street Ford responded

We're pleased the repairs on your Ford Escape were easy to arrange and that having a ride home took the worry out of your visit. Thank you for the five-star rating!

November 03, 2026

Went in for an oil change and to get a recall checked . The tech could not get the lug nuts off . As a result , we were there for over two and a half hours with an appointment. They made it right by not ch More

by kathinichols1292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We love Art
Nov 03, 2026 -

Court Street Ford responded

Our service team appreciates your understanding during your visit for an oil change and recall check on your Ford Edge. We’re sorry for the difficulty with the lug nuts, and we’re grateful you’re giving us another opportunity to care for your vehicle.

November 02, 2026

Quick lane people were very nice Had a recall taken care of in the service dept they were also nice More

by 815STEVEMEISTER
Recommend Dealer
Yes
Nov 03, 2026 -

Court Street Ford responded

Thank you for your kind review, Steve! We’re glad to hear that our Quick Lane team and service department provided you with nice service while taking care of your recall. We appreciate your feedback and hope to see you again at Court Street Ford for any future needs! Sincerely, The Court Street Ford Team

November 02, 2026

They got my car in fast figured out the problem and fixed it within a day. More

by TBMASEK1982
Recommend Dealer
Yes
Nov 03, 2026 -

Court Street Ford responded

Thank you for your wonderful review! We're thrilled to hear that we were able to quickly diagnose and fix your car at Court Street Ford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, The Court Street Ford Team

November 01, 2026

Poor communication will never buy another vehicle from court street ford I bought an f250 to pull and should come from the factory with trailer brakes hooked up I have bought several GMC and Chevrolet and More

by FBRISCOE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Scardina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Court Street Ford responded

Thank you for taking the time to detail your experience. We understand your concerns regarding the trailer brake functionality on your new Ford F-250, the information you received about the truck being ready to tow, and the additional exhaust and engine noises you reported. Your feedback also raises questions about the attention given to those items compared with other recommendations discussed during your visit. At Court Street Ford, we value customers who depend on their vehicles for both personal and business needs, and we want those expectations to be clearly understood. Please contact us directly so we can review the details of your truck and the items you brought forward. We remain committed to attentive customer care and ensuring vehicle-related questions receive appropriate consideration. Sincerely, The Court Street Ford Team

October 31, 2026

We have a great relationship with each other and everyone is always friendly and caring. More

by lwhgtpony
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 01, 2026 -

Court Street Ford responded

Thank you for your feedback! We’re glad about the great relationship we’ve built with each other and that everyone is always friendly and caring. Our goal is to provide friendly and caring service to all our customers. We look forward to seeing you again soon! Sincerely, The Court Street Ford Team

October 31, 2026

It took 1 1/2 hours for an oil change and when they told me that my Explorer was ready I walked out to the lot and started it up and the engine light was on. More

by HAASEFAMILY5
Recommend Dealer
No
Employees Worked With
Idk, but it took 1 1/2 hours for an oil change and when they told me that my Explorer was ready I walked out to the lot and started it up and the engine light was on.
Nov 01, 2026 -

Court Street Ford responded

Thank you for your feedback. We understand your concern regarding the delay during your oil change and the engine light issue with your Ford Explorer. Your experience is important to us, and we appreciate you bringing this to our attention. Our team encourages you to reach out to us directly at Court Street Ford so we can assist you further and ensure your vehicle is operating as it should. Thank you for choosing us. Sincerely, The Court Street Ford Team

October 31, 2026

I really appreciate the option to have my car picked up and returned without cost. I also like the car service to and from home if I drop my car off. More

by MCCLLC2023
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 31, 2026 -

Court Street Ford responded

Thank you for your wonderful feedback! We appreciate your recognition of our complimentary pickup and return service, as well as the convenience of our transportation options. At Court Street Ford, we strive to make your experience as seamless as possible. We look forward to serving you again in the future! Sincerely, The Court Street Ford Team

October 30, 2026

After multiple times bringing my vehicle in -the initial problem is fixed however they can't figure out why other things are randomly happening. More

by JAMKINZ4
Recommend Dealer
No
Employees Worked With
Dealt with a few
Oct 31, 2026 -

Court Street Ford responded

Thank you for sharing your experience with us. We understand your concerns regarding the ongoing issues with your vehicle, and we appreciate your patience. Our team encourages you to contact us at Court Street Ford directly so we can assist you further and ensure your vehicle is in optimal condition. Your feedback is important to us, and we are committed to meeting your expectations. Sincerely, The Court Street Ford Team

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