Court Street Ford

Getting the deal done and finished was fairly quick. I am still waiting for my missing extra key. Also, I’ll be bringing the car in for service because it sounds like one of the speakers are blown and I am still waiting for my missing extra key. Also, I’ll be bringing the car in for service because it sounds like one of the speakers are blown and a couple other things. More

I live in Middle Tennessee and have been searching for a 2-door Heritage Limited Ford Bronco. Given my location and the need to trade in my vehicle, I knew this would not be a simple process, especially wit 2-door Heritage Limited Ford Bronco. Given my location and the need to trade in my vehicle, I knew this would not be a simple process, especially with dealerships potentially several hundred miles away. Currently, there are less than 30 brand new Bronco Heritage Limited models listed online nationwide. With websites like cars.com providing fairly transparent pricing, making a decision doesn't always come down to the best price. Before contacting Court Street Ford, I reached out to five or six dealerships within a 400-mile radius. Unfortunately, I encountered deceptive pricing, poor communication, and several dealerships unwilling to deliver. However, when I contacted Court Street Ford, Kennedi quickly reached out to me. She was attentive, courteous, and eager to hear what I wanted. Unlike others, she didn’t dismiss my inquiries and seemed genuinely excited to work with me. I was beginning to become overwhelmed by the number of texts, calls, and emails I was receiving from all of these dealerships and I almost gave up on the purchase altogether. A couple of days later, Kennedi contacted me again and expressed her eagerness to assist me. She explained their delivery process in a way that made perfect sense, and they made a fair offer. It felt like we reached a deal in no time. What’s remarkable is that the next day, less than 24 hours after the purchase, they delivered my new Bronco—350 miles to my doorstep. We signed some paperwork, and they drove my trade-in home. I can’t emphasize enough how seamless and pleasant this entire car-buying experience has been. I have purchased four or five Fords in my life, most within five miles of my home, but this was my first true five-star experience. More

I’ve now been waiting a month for one part. They also had me driving on a severe misfire because there were “no loaner cars”. It was really unsafe for me and also detrimental to the vehicle whi They also had me driving on a severe misfire because there were “no loaner cars”. It was really unsafe for me and also detrimental to the vehicle which I’m sure will cost me in the future. They are nice people but I don’t think they truly care to help. I’ve called twice about the part and both times told “we’re waiting”. I personally don’t believe that and will be calling every week to check. They could at least try to track the part or maybe even have it expedited if possible. I went in to get my car fixed not waste my time and still be driving a car with a messed up turbo. More

I am very appreciative of the consistent level of quality service from Court Street Ford. service from Court Street Ford. More

Ford has done it again! And I wasn't even expecting this one. I am now the proud lessie of a Mustang Mach E 2025!! And I wasn't even expecting this one. I am now the proud lessie of a Mustang Mach E 2025!! More

The staff are very polite and helpful. I appreciate the work done by the service department, the time taken to take pictures and explaining any problems that need to be addressed. I appreciate the work done by the service department, the time taken to take pictures and explaining any problems that need to be addressed. More

The buying experience was excellent and everything went smooth. Joe was very helpful, and knowledgeable. smooth. Joe was very helpful, and knowledgeable. More

Prompt service. Presented all options such as cabin filter and condition and didn’t push it Presented all options such as cabin filter and condition and didn’t push it More

Great service. Quick, thorough and friendly. Appreciate the video review of the work and status. Quick, thorough and friendly. Appreciate the video review of the work and status. More

Customer service is very good. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. More