Court Street Ford
Bourbonnais, IL
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315 Reviews of Court Street Ford
Customer service is very good. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. Technician took video if the brakes that I wanted to see and showed why he was focused on the rear brakes. More
Available and fast service. I need to be able to have the vehicle serviced without and delay and a ride to where I need to be. This is it. I need to be able to have the vehicle serviced without and delay and a ride to where I need to be. This is it. More
They did everything I asked for, and more. They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recom They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recommendations to get your vehicle repaired there. Staff was friendly, informative, and very polite. Thanks for your service. More
I went in to have some recalls taken care of on my wife’s car. I had never been to Court Street Ford before. The fix that was done on the recall during the first appointment caused some further problems that car. I had never been to Court Street Ford before. The fix that was done on the recall during the first appointment caused some further problems that made one of the second row seats come forward on its own. A safety hazard nonetheless for my small children who have car seats in these seats. I was frustrated that I had to make another appointment but when the problem was discovered after leaving my initial appointment, I called Brittany and she got me in the same day and fixed in the same day. Usually you have to wait for appointments and these types of situations are frustrating but Brittany recognized that this problem was unsafe for my kids so my wife wouldn’t be able to drive her car until it was fixed. She handled it really well and made me feel like a priority, given the issue. Overall pleased with how everything was handled. More
The staff is friendly and very helpful. They addressed my concerns about my vehicle. They gave me my options for the service that was needed on my vehicle. They addressed my concerns about my vehicle. They gave me my options for the service that was needed on my vehicle. More

