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Court Street Ford - Service Center

Bourbonnais, IL

4.5
197 Reviews

197 Reviews of Court Street Ford - Service Center

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April 10, 2025

Everything was satisfactory and well done! I was timely updated on all that was being done on the car. More

by THERESA_CASSERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Service department is on the ball, needed a BCM reprogrammed at my shop. Kenady called me right back and John Williams sent Kate out to do the job for us. Anytime I need Ford parts or service Cour More

by maintenance1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Truck was at the dealership for about 2 days. The issue ended up being a bad battery. More

by MCFLY0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Great communication through the text application and through phone when applicable. Moe was extremely helpful when concerned about the quickness of the vehicle being fixed. More

by mssykes05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Quick lane oil change is not quick. I was there well over an hour. They due scheduled appointments. These should be not in the quick lane More

by MARLAMOODY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The dealership does the service they are suppose to do but no one wants to go the extra mile to get all your needs done, the last theee times at dealer I requested for an outlet plug to be checked, mainte More

by BILLZACH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Looks at service ticket I don’t have names off hand.
March 31, 2025

Court street ford has always been great. Service valet is a great, easy and reliable service! More

by BRNDN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Quick to get in with appointment Quick to let me know what test had to be done and how long it would take. Called when completed. More

by DONOHUESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Came in for a scheduled repair at 8:00 was told that 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased an More

by erniebleicherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ananias "Moe" Muhammad
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Service was good but costly. What I was disappointed in was the offer that was sent to buy my truck. Was below KBB and when I sent a screen shot of how much my truck was valued a More

by rycub80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery, one star
2
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