4,691 Reviews of Courtesy Acura - Service Center
Knows how to make it right When things don't go as planned, as sometimes they will in a car buying experience, these guys are committed to making it right. The service departmen When things don't go as planned, as sometimes they will in a car buying experience, these guys are committed to making it right. The service department is particularly excellent!! More
Oil Change The service is always professional and efficient. I trust that my car is in good hands, and it is always returned to me in good hands. The service is always professional and efficient. I trust that my car is in good hands, and it is always returned to me in good hands. More
Courteous, efficient , cleaned car, pleasant waiting area, I am very busy and you really shouldn't be pressing me for a longer review than shown , cleaned car, pleasant waiting area, I am very busy and you really shouldn't be pressing me for a longer review than shown More
Great Service Very accommodating and great service. I also got a full carwash (inside and out which is always a bonus). Nice waiting area with free wi-fi, snacks an Very accommodating and great service. I also got a full carwash (inside and out which is always a bonus). Nice waiting area with free wi-fi, snacks and drinks. More
oil change and tire rotation Friendly staff and honest service. Clean waiting area with delicious cold drinks. I'm stretching to find areas of improvement. Maybe a different varie Friendly staff and honest service. Clean waiting area with delicious cold drinks. I'm stretching to find areas of improvement. Maybe a different variety of snacks would be cool. Oh, and maybe fix the door that goes from the back of the service area to the north alleyway, it makes a loud noise when it closes. More
Great service and people I own 2 Acura cars MDX and RDX both purchased and serviced by Courtesy Acura. I have always received great service and customer services. I would hi I own 2 Acura cars MDX and RDX both purchased and serviced by Courtesy Acura. I have always received great service and customer services. I would highly recommend this dealership. More
My experience was incredible! When I called to schedule an appointment for routine work they were quick to offer a loaner car for me to use. They worked with me to find a time to d When I called to schedule an appointment for routine work they were quick to offer a loaner car for me to use. They worked with me to find a time to drop of my car and pick up the loaner. I returned the car the following day and my car was ready to be picked up. Overall, my experience was outstanding. I have never experienced service like this before. Courtesy Acura is amazing. More
Scheduled maintenance Very thorough and efficient service. Service area is very clean. We appreciated getting a call in advance letting us know when the car would be ready Very thorough and efficient service. Service area is very clean. We appreciated getting a call in advance letting us know when the car would be ready. Matt is always very friendly and personable.as well as anyone else we see. Matt takes the time to answer any questions. More
Good job, work on responsive communication. After leaving my car Saturday morning for a detail, I received a text. I know that the text was automated, but it was from Connor, who is the person After leaving my car Saturday morning for a detail, I received a text. I know that the text was automated, but it was from Connor, who is the person who checked me up. The text said to reach out to him that I had questions. At 1 o’clock, I did reply to the text and ask for an update on what time my car would be ready. Waited an hour and 15 minutes, no reply. My husband called the dealership and was told the car would be ready by 3:30. When we got there, Connor was not busy. He was scratching off his lottery ticket. I don’t think it would have taken much time to text me back… More
Excellent service I liked the amenities while waiting. I like the hours they are open and convenient on a a Saturday for those of us who work every day. Great service I liked the amenities while waiting. I like the hours they are open and convenient on a a Saturday for those of us who work every day. Great service and organized. Thanks More