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Courtesy Acura - Service Center

Littleton, CO

4.9
4,740 Reviews

4,740 Reviews of Courtesy Acura - Service Center

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July 17, 2018

Regular maintenance I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in More

by JANSTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas
Jul 21, 2018 -

Courtesy Acura responded

Thanks for taking the time to write us a review. I will pass on your compliments to Connor for his helpfulness. Look forward to seeing you around! Happy driving, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Return trip to get realignment. I was disappointed to have to travel from downtown Denver to Littleton to get my tires realigned. The service was recommended so we agreed to having o More

by BARR2923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas, Alec Ernce
Jul 31, 2018 -

Courtesy Acura responded

Thank you for your feedback. We can certainly improve based on this feedback. Thank you for letting us know. With Courtesy John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Routine maintenance Took my car in for routine service. I had called in the morning to set an appointment the following day but there were no slots available. The young w More

by Terri1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
July 17, 2018

Oil change rear brakes Just awesome you guys have me a courtesy vehicle and nothing changed in my day. The work was done early and all your service reps were so friendly and More

by TRODMAN721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Aug 01, 2018 -

Courtesy Acura responded

Hi! We strive to give our clients an experience worthy of five-stars and I am glad to hear how we achieved that with you. Look forward to another opportunity to serve you! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Sync cell phone After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Ta More

by MARY_PIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Taylor
Aug 01, 2018 -

Courtesy Acura responded

Hi Mary, sorry to hear of your trouble connecting your phone to Bluetooth. I am glad to hear how Lou was able to help! Thanks for coming in to see us even if it was for a frustrating tech issue. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because More

by jim26.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 23, 2018 -

Courtesy Acura responded

We are glad to hear how pleasantly surprised you were with our service department. Our goal is to provide an experience worthy of a five-star rating and I am happy to see we met that with you. Thank you for taking the time to write a review for Chris and we look forward to an opportunity to serve you in the future. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More

by wilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 23, 2018 -

Courtesy Acura responded

Hi and thanks for the review! I am glad to hear the panel in your car was replaced with no defects in it and our team had the attention to detail to catch the original replacement panel. Thank you for using our service department and we look forward to an opportunity to serve you in the future. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi More

by DUSTYHOCKABOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Jul 23, 2018 -

Courtesy Acura responded

Thanks for taking the time to write a great review for Chris and our service department. I will share your compliments with him. We look forward to seeing you in the future! With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim More

by PARYMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 23, 2018 -

Courtesy Acura responded

Thank you for your kind review of our team. We are glad to have provided you with excellent customer service during your time with us in the service department. Thanks for being a part of the Courtesy Acura family; we look forward to seeing you around. With Courtesy, John Mark Osborne General Manager Courtesy Acura

July 17, 2018

Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats More

by wilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Jul 23, 2018 -

Courtesy Acura responded

Thanks for sharing your experience in your review. I am glad to hear the service team was able to replace your floor mats. We look forward to an opportunity to serve you again. Enjoy your car! Happy driving, John Mark Osborne General Manager Courtesy Acura

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