4,740 Reviews of Courtesy Acura - Service Center
Regular maintenance I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in I had a maintenance service light and took my car into the Acura dealership. This is my second service with Connor and found him to be very helpful in explaining what needed to be done. I am pleased with this dealership and my service advisor. More
Return trip to get realignment. I was disappointed to have to travel from downtown Denver to Littleton to get my tires realigned. The service was recommended so we agreed to having o I was disappointed to have to travel from downtown Denver to Littleton to get my tires realigned. The service was recommended so we agreed to having our tires aligned to prolong their life. We had not noticed any issues with the car pulling from center. However after the alignment we had major pulling so i had to return to Courtesy and spend another hour in the waiting room. The advisor was apologitic and the scheduler made time for me the same day I called. More
Routine maintenance Took my car in for routine service. I had called in the morning to set an appointment the following day but there were no slots available. The young w Took my car in for routine service. I had called in the morning to set an appointment the following day but there were no slots available. The young woman on the phone was very helpful in finding an alternative date and time that worked which happened to be the very same day. I was greeted promptly by an employee in the service center and directed to the service manager in charge of my vehicle. The service manager reviewed my maintenance record thoroughly and gave me recommendations on what needed to be done beyond the service I was requesting. I was given a quote on the necessary work prior to the service being per along with any discounts available. The waiting area is very clean and comfortable with snacks available while you wait. The wifi is easy to connect to and has a decent signal. Even though Courtesy Acura is not the closest dealer to my home I return there because of the friendly and complete service they provide. More
Oil change rear brakes Just awesome you guys have me a courtesy vehicle and nothing changed in my day. The work was done early and all your service reps were so friendly and Just awesome you guys have me a courtesy vehicle and nothing changed in my day. The work was done early and all your service reps were so friendly and professional More
Sync cell phone After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Ta After many frustrating attempts on my part to sync cell phone. I took a chance that the excellent Courtesy Acura Service Department would help. Lou Taylor was gracious and quick to help. My phone was connected in a flash. As always the Service Department lives up to it’s name and does provide excellent service. Such a pleasure to do business with Courtesy Acura as courtesy really is your in the name. Mary Pierce More
Keep on Trucking! After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because After going to local automotive shops for years I finally took my 2007 MDX to a certified dealership, I was apprehensive and a little nervous because of the stories about getting ripped off at a flashy dealership. I was pleasantly surprised that was not the case. I was treated fairly and not pushed to purchase anything more than what was required for a car that needed work to keep it safe. Up/front and knowledgeable service agents (Chris Smith) made the experience seamless! More
Attention to detail Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. Had a panel replaced under warranty, the replacement panel had a defect, prior to returning the vehicle to me, the panel was reordered and replaced. More
Routine Service appt- exceptional customer service Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professi Chris Smith was great. He was thorough but also very efficient. I was in and out quickly and had my car back in less than 2 hours. Very professional More
Excellent I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car tim I always receive personable, excellent service at Courtesy Acura. They communicate well and have a very nice waiting area. They deliver your car timely and washed. More
Warranty replacement My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats My all seasons mats were purchased with the vehicle when new, the driver side mat had a crack. The service department worked with me to get the mats replaced under warranty. More