4,679 Reviews of Courtesy Acura - Service Center
Great customer-focused service aimed at earning your loyalty I've never had a bad experience here. The advisors never seem to oversell and are good about keeping customers informed about what kinds of services I've never had a bad experience here. The advisors never seem to oversell and are good about keeping customers informed about what kinds of services will be needed in the future. They keep my vehicle looking and running good More
Service I needed my oil changed and service for the 170k mileage. They did alignment and fuel injector work. As always, they were prompt, provided a loaner I needed my oil changed and service for the 170k mileage. They did alignment and fuel injector work. As always, they were prompt, provided a loaner and great to work with. More
Outstanding Customer Service! I enjoy coming to Courtesy Acura because it is consistently a great experience every time. Paige Keel has been my service representative since 2016 an I enjoy coming to Courtesy Acura because it is consistently a great experience every time. Paige Keel has been my service representative since 2016 and she is the best representative I have ever had! She is always happy, high energy, super knowledgeable and always willing to help. You can tell that Courtesy Acura is well managed because the staff is friendly, I am greeted immediately, no one is standing around and the facility is super clean. More
Great Customer Experience!! I've been to several dealerships in the state and by far there is no other comparison as far as the level of customer experience that Courtesy provide I've been to several dealerships in the state and by far there is no other comparison as far as the level of customer experience that Courtesy provides. Example of the, "extra mile" that I could leave you with is, there was a promo that Courtesy was running that you would get a free power bank charger once you came in and got your vehicle serviced; unfortunately they were all out, so low and behold a few weeks later Matt has mailed one to me. They truly live up to their namesake of Courtesy and go the extra mile to create a great experience. I purchased my first new vehicle at Courtesy Acura back in December 2013 and been taking it in for service since. Since then, I've taken or helped with getting service done for friends/family's vehicles at other dealerships in the area and cannot say I received the same level of service or had as great an experience as I've had at Courtesy. Lastly, I would say that every time I visit its always consistent... with one exception - they're remodeling the service area, so it is much nicer than it used to be. I would say I only know of one dealership that can beat the ambiance and amenities that Courtesy has to offer, but not the level of service! Lou in Sales is great too... When I was looking at vehicles Lou came by and made sure we were being taken care of and found out I was already working with another associate, while waiting he came by with a hot wheels Acura for my little boy. So we both left with new cars that day!! More
Courtesy has kept me happy since 2002 I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a gr I now have a RDX after I finally gave up my RL which I really liked. I love the RDX, it's the PERFECT size with lots of oomph. Courtesy has done a great servicing my cars over the years. Paige,the service writer did a exceptional job this past month. I came in for a simple oil change, and had expected to be out in an hour or less. Oops, I had an airbag recall which Paige reminded me of..... After she gave me a 'loaner' so I could make my daily appointments I returned to pickup my clean, including tires and serviced RDX. Couldn't be happier. Tom Osborne and his staff have a great store. Will PS my other car that my wife drives is also a foreign made car. She loves her car, BUT loves the service I receive on my Acura...... a change may be in her future. More
Excellent customer service! Conner Thomas is knowledgeable and helpful. I brought my 2012 Acura TL in for regular service. Conner was prepared with an estimate, arranged a loane Conner Thomas is knowledgeable and helpful. I brought my 2012 Acura TL in for regular service. Conner was prepared with an estimate, arranged a loaner vehicle, and followed up with a phone call when my car was ready to pick up. He carefully went over the invoice with me, explaining what was repaired and additional things I should consider. I enjoy working with Conner! I also want to mention Hollie Walters! She assisted me when my vehicle was ready, and I always like working with Hollie. More
Always fantastic service! I transferred from the Boulder location to the Littleton Acura, and do not regret it one bit. The customer service here is impeccable as well as the q I transferred from the Boulder location to the Littleton Acura, and do not regret it one bit. The customer service here is impeccable as well as the quality of service. Specifically, Paige Keel always makes sure I have the best experience here and all my car service needs are taken care of. I highly recommend the service department at the Littleton Acura location! Thank to everyone here for all you do! More
just great This is the second time I have dealt with Paige.. She is fast, efficient and has great personality. The lady gets things done. She answered most of This is the second time I have dealt with Paige.. She is fast, efficient and has great personality. The lady gets things done. She answered most of my questions before asked the. Great asset to Acura. Helen Hagen More
Outstanding Customer Service Just had my 2005 Acura serviced at Courtesy Acura. My service advisor Hollie Walters could not have been more helpful, professional or courteous. Sh Just had my 2005 Acura serviced at Courtesy Acura. My service advisor Hollie Walters could not have been more helpful, professional or courteous. She kept me informed about the status of my repair work and was a strong and effective advocate for me with my insurance company. If you are looking for great customer service and high quality repairs on your Acura, I highly recommend that you call Ms Walters at Courtesy Acura! I am a very satisfied customer !! More
Service work completed on my cars - both TL's - service advisors are Connor Thomas and Matt Sheridan. Both are very knowledgeable and help to explain work to be done and t on my cars - both TL's - service advisors are Connor Thomas and Matt Sheridan. Both are very knowledgeable and help to explain work to be done and time to get done. More