Courtesy Acura - Service Center

Wheel Bearing issue on my 2003 Acura TL After having taken my car to another mechanic where they could not find the wheel bearing problem and insisting it was the transmission. I drove my ca After having taken my car to another mechanic where they could not find the wheel bearing problem and insisting it was the transmission. I drove my car to Courtesy Acura for a 2nd opinion and replacement of the transmission if it was needed. Monday morning, I dropped the car off at 7:30 am, got a loaner vehicle to allow me to get around. At 10:30 am I received a car from the service writer telling me they found the RF wheel hub bearing was worn and needed replacement. By 2:30 pm I was back at the dealership picking up my car repaired with no problems. I have been going to this dealer ship for over 15 years, and have had the same mechanic, Mike Grobner work exclusively on all my Acura vehicles, Those being a Legend, RL and TL. Mike has done outstanding work and is always willing to help me better understand the car in order to keep it running tip top. He is the best mechanic at this Dealership Matt Sheridan assisted me in service writing and Sandy got my loaner vehicle set up. I am pleased and happy to say, I have not had a bad experience with Courtesy Acura. They can not be beat with Great customer service, a superior mechanic, Mike Grobner and the rest of the staff that have assisted me recently and the past. I have confidence every time I bring my car in to have it serviced, they will be honest with me and provide the best work so I know I won't be stuck on the side of the road somewhere waiting for a tow. Great job, Mike, Matt and Sandy. Bill Schaefer Acura TL owner More

Repair work on MDX-Elyse khanbabian Paige was very courteous, overly accommodating and eager to do whatever she could to assist. So appreciate her demeanor and diligence to make me happy Paige was very courteous, overly accommodating and eager to do whatever she could to assist. So appreciate her demeanor and diligence to make me happy! More

Wonderful experience for a routine service for my Acura MDX. I live closer to another Acura Dealership, but I chose to go out of my way to go to Courtesy Acura. Matt was extremely kind and efficient. He greeted I live closer to another Acura Dealership, but I chose to go out of my way to go to Courtesy Acura. Matt was extremely kind and efficient. He greeted us with a smile and fully informed me in detail about what work was going to be completed on my Acura MDX. I appreciate the effort he put into my experience, making sure I understood the work that was going to be done and why. I strongly suggest people take their vehicles there for service and incredible customer service. More

Outstanding Customer Service from Stuart Hall! Customer service is at an all-time high at this location. Just like anyone else I made the mistake of going to Pep Boys a few years ago. They over quo Customer service is at an all-time high at this location. Just like anyone else I made the mistake of going to Pep Boys a few years ago. They over quoted me on numerous things and made me feel very uncomfortable of the current status my car was in. However after going to courtesy Acura in Littleton all was made right. Stuart Hall in the service department did an outstanding job of taking care of me as well as my vehicle. I couldn't dream of going anywhere else in the future. The knowledge and professionalism at this location is beyond anywhere I've ever done in the past. Because of Stuart Hall I will continue to go to Courtesy Acura for all of my car needs. thank you again Stuart! More

5 Star Customer Service I've had the pleasure of working with Matt Sheridan on a couple of occasions. The customer service he provided was professional, understanding, and t I've had the pleasure of working with Matt Sheridan on a couple of occasions. The customer service he provided was professional, understanding, and thorough. I just got my car back from an extensive engine repair that took the better part of a month. Stuart Hall helped me throughout the entire ordeal. He was in constant contact with me and was diligent in dealing with the warranty company. He also made sure he was available if I needed anything or had any issues with the loaner they provided at no cost. Both Matt and Stuart are rock stars and a pleasure to do business with. Thank you-Fran Walker More

Air Conditioining Courtesy ACURA managed to get me in on a busy Monday AND provide a loaner. My car was serviced and clean when I picked it up. Thank you!! Courtesy ACURA managed to get me in on a busy Monday AND provide a loaner. My car was serviced and clean when I picked it up. Thank you!! More

Tires losing pressure I kept having the tire pressure drop in my rear tires. After checking and the pressure restored, I would have low pressure the next day. Alex Chap I kept having the tire pressure drop in my rear tires. After checking and the pressure restored, I would have low pressure the next day. Alex Chapman and Sandy Santori worked with me after multiple trips to the service department. Alex was great at finding a very small hole in my tire. He was able to get it patched and I don't have any problems at this time. He did take the time to thoroughly examine the tire and found the leak. I am very thankful to his attention to help me. He verified the rims were fine so the tires sealed properly. This is a 2016 RDX which I love. Just glad there was no major problem. More

Service on 2013 MDX Paige K. set up an appointment for a radio replacement on my MDX. She was very courteous and let me know about what time allocations that was needed. Paige K. set up an appointment for a radio replacement on my MDX. She was very courteous and let me know about what time allocations that was needed. She verified that the correct part had been received by the service department. She arranged for a loaner car and the work was completed within the time estimate. My car was washed and ready for pick up as promised. Paige K did an excellent job. More

You Can Always Count On Courtesy Acura The Service Department at Courtesy Acura is always top notch. Paige, in particular, was awesome to work with when I recently had my car towed in unex The Service Department at Courtesy Acura is always top notch. Paige, in particular, was awesome to work with when I recently had my car towed in unexpectedly on a Saturday afternoon. She handled the situation like a pro and with a professional friendly caring attitude. Christina checked me in initially and also was very helpful. She was very knowledgable and checked the car to see if the problem was the battery. I had no way to get home and shuttle service was provided. I have been taking my car to Courtesy Acura for many years and it is obvious that the team there takes great pride in their work. It gives me peace of mind to know that if something unexpected happens, the Service Department is available to assist. Thanks again to the team at Courtesy Acura! More

Great Service Team! I always feel like Courtesy Acura, Littleton, CO has my best interest at heart. I never feel pressured to have service work completed unless it is ab I always feel like Courtesy Acura, Littleton, CO has my best interest at heart. I never feel pressured to have service work completed unless it is absolutely necessary. The service department works as a great team and always make me feel like I am the only one they are working with at the moment. Thank You Courtesy Acura Littleton! More