Courtesy Acura - Service Center

Very impressed! Courtesy Acura donated a free detail to our elementary school's auction (thank you for that) and I purchased it because I live near the dealership. I Courtesy Acura donated a free detail to our elementary school's auction (thank you for that) and I purchased it because I live near the dealership. I took my vehicle in for the service at 7 am. It was chaos with people dropping off cars, construction, etc. I was worried I might be there a while. The people working had it totally under control, very organized. I was in and out in about 7 minutes, and both of the people I dealt with were great and very friendly. When I picked up my car the next morning, it took about 3 minutes and Paige was terrific. More

All ways nice staff to help I love my Acura car I have thought about getting a different car , But when i go in for a service I tell my self this is why I own a Acura car. They t I love my Acura car I have thought about getting a different car , But when i go in for a service I tell my self this is why I own a Acura car. They take care of you and always fast. I was still in for a recall on my air bags and with the service i have gotten through them these 2 months have been great !!! they took care of rental car for me . I have told friends about this and they have BMW's and they don't take care of them like they do me :) And they have a recall as well...... SO LOVE ACURA !!!! More

Best dealership I've ever dealt with The service department at Courtesy Acura is excellent. Sandy is always there to greet me when I pull up and gets everything taken care of for me. Th The service department at Courtesy Acura is excellent. Sandy is always there to greet me when I pull up and gets everything taken care of for me. They are also the easiest dealership to have service work done because they always have loaners available. A plus in my book! More

very pleasant experience I HAVE TO COMPLIMENT THE WONDERFUL CARE AND CONSIDERATION GIVEN ME BY PAIGE KEEL THE SERVICE CONSULTANT AT COURTESY ACURA. PAIGE HAS BEEN MY CONSUL I HAVE TO COMPLIMENT THE WONDERFUL CARE AND CONSIDERATION GIVEN ME BY PAIGE KEEL THE SERVICE CONSULTANT AT COURTESY ACURA. PAIGE HAS BEEN MY CONSULTANT SINCE I GOT MY 2014 ACURA RDX AND SHE HAS DONE SUCH A COMPLETE JOB THAT I ALWAYS ASK FOR HER TO TAKE CARE OF ANY SERVICE ISSUES I MAY HAVE. I ALSO RECOMMEND DENNIS CRAIG AS MY SALESMAN WHEN I BOUGHT MY CAR - I HAVE MY TEAM OVER AT COURTESY AND AM NOT LIKELY TO CHANGE TO ANYONE ELSE. MARY SCAVONE More

Driving trip preparation Came in Monday morning (6/6/16) to Courtesy Acura wanting some maintenance done on my RDX in preparation for a 3000+ mile driving trip. The Service Ma Came in Monday morning (6/6/16) to Courtesy Acura wanting some maintenance done on my RDX in preparation for a 3000+ mile driving trip. The Service Manager was very helpful in showing me the vehicle computer readings and it was then we determined doing a more thorough service on my vehicle. I appreciate his expertise in helping me with the best course of action. This is a great car. Kevin More

Not what I would expect from a luxury brand dealer. I made a service appointment via their on-line website and when I showed up on the scheduled date and time- they had no record of it and told me the s I made a service appointment via their on-line website and when I showed up on the scheduled date and time- they had no record of it and told me the service coordinator that confirmed my appointment (in writing, via email) was off this day. That said, they did take my appointment without any trouble. Overall, I felt the dealership was average in terms of physical product, service and professionalism. I had some questions about my vehicle (as a new owner) and had to ask several people for help and felt like I was "putting them out". Perhaps my expectations were too high as I am spoiled by the service I get when I go to my Audi dealership for my other vehicle. More

Always Reliable, Always Excellent If I have to take my car in for service/maintenance, this is the place to be. Some places (I've accompanied family/friends to their dealerships) are m If I have to take my car in for service/maintenance, this is the place to be. Some places (I've accompanied family/friends to their dealerships) are more.."sterile" and less client oriented. At Courtesy, the waiting room is 'cozy' (for a waiting room). The service is friendly, informative and honest. There's no pressure to get recommended things done; but when it's necessary they tell me. My car is returned to me cleaned (with water and a mint - great touch). I know what matters most is the quality of the work done, not the mints, cookies, fruit, coffee or sodas. I've been taking my current and previous vehicle here over the past 13+ years and always trust the work done. And if I have to wait for my car, these little things make the difference and having informative employees (who are there for years) makes it feel more like family. #197918 More

Fantastic service! I just returned from an oil change and full inspection appointment at Courtesy, and I have to say, I've never been treated so well while having my car I just returned from an oil change and full inspection appointment at Courtesy, and I have to say, I've never been treated so well while having my car worked on! Christina Maulin was very nice and helpful, and the waiting area was superb, with complimentary coffee (GOOD coffee!), sodas, juice, granola bars, cookies, wi-fi, etc. The work was speedy, and the environment relaxing. There was even a bottle of water and chocolate waiting in my seat when I got my car back. Thanks for a great experience! -Jennifer Moses, Denver, CO More

Very good service Good explanation of service needs. Completed in time frame estimated. I always expect and receive very good service at this dealer. They are quite fri Good explanation of service needs. Completed in time frame estimated. I always expect and receive very good service at this dealer. They are quite friendly and efficient. More

Repair of my MDX My wife Lori and I received courteous, thoughtful, accurate and money saving service from this dealership. This was no surprise since between me and L My wife Lori and I received courteous, thoughtful, accurate and money saving service from this dealership. This was no surprise since between me and Lori, we have purchase five Acura vehicles from Courtesy. The people were great. Our service representative Stuart was exceptional at understanding the problem and communicating our options. Stuart was also sensitive to our budget and when the limit was reached, went the extra mile to fix the solution at the dealer's cost (which is almost unheard of). Because of the treatment we received, and our past experiences with this quality organization and its people, we will be life long customers. We are very grateful and can't thank the folks at Courtesy enough for the way they showed that they cared for us as customers. Dan Foster More