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Courtesy Acura - Service Center

Littleton, CO

4.9
4,731 Reviews

4,731 Reviews of Courtesy Acura - Service Center

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June 16, 2016

Outstanding service I have Been bringing my Acura to courtesy Acura service for a few years now. Even though I did not purchase my car there they treat me like I did. My More

by pasqualinipmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Thomas, Stuart Hall
Jun 16, 2016 -

Courtesy Acura responded

Thank you for using our service department to maintenance your vehicle. We greatly appreciate your business and look forward to seeing you again. Happy driving! John Osborne General Manager

June 15, 2016

Outstanding Dealership My daughter and I have 2014 RDX's. We wanted to give a huge kudos to the dealership, Todd Connell in sales, and Stuart Hall in service. The dealership More

by pzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Connell, Stuart Hall
Jun 16, 2016 -

Courtesy Acura responded

Thank you very much for taking the time to write this review. I am very glad to hear that you have had outstanding experiences with sales and service. I will be sure to thank Todd and Stuart for going above and beyond. Happy driving! John Osborne General Manager

June 14, 2016

Very impressed! Courtesy Acura donated a free detail to our elementary school's auction (thank you for that) and I purchased it because I live near the dealership. I More

by Auction mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Keel
Jun 16, 2016 -

Courtesy Acura responded

Thank you for choosing to stop by the dealership for a detail. I am glad to hear, despite all we have going on, that you received better than expected service. Hopefully, we will see you around the dealership again. John Osborne General Manager

June 10, 2016

All ways nice staff to help I love my Acura car I have thought about getting a different car , But when i go in for a service I tell my self this is why I own a Acura car. They t More

by Steve Neely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori, Connor Thomas
Jun 13, 2016 -

Courtesy Acura responded

Thank you very much for the review. I am glad to hear that we got your recall taken care of and made the repair an easy process for you. We look forward to assisting you with your Acura for years to come. Happy driving! John Osborne General Manager

June 09, 2016

Best dealership I've ever dealt with The service department at Courtesy Acura is excellent. Sandy is always there to greet me when I pull up and gets everything taken care of for me. Th More

by SJ0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
Jun 13, 2016 -

Courtesy Acura responded

Thank you for using our service department. I will be sure to thank Sandy for providing customer service that keeps you coming back! Happy driving! John Osborne General Manager

June 09, 2016

very pleasant experience I HAVE TO COMPLIMENT THE WONDERFUL CARE AND CONSIDERATION GIVEN ME BY PAIGE KEEL THE SERVICE CONSULTANT AT COURTESY ACURA. PAIGE HAS BEEN MY CONSUL More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Keel
Jun 13, 2016 -

Courtesy Acura responded

Thank you very much for making Courtesy Acura your dealership of choice. We appreciate you and look forward to helping you for years to come! John Osborne General Manager

June 08, 2016

Driving trip preparation Came in Monday morning (6/6/16) to Courtesy Acura wanting some maintenance done on my RDX in preparation for a 3000+ mile driving trip. The Service Ma More

by Kevin St. Croix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Bennett, Christina Maulin
Jun 09, 2016 -

Courtesy Acura responded

Thank you for reviewing your experience with Randy and Christina. I am glad to hear that they effectively diagnosed your vehicle and were able to explain the issue to you. I am also glad to hear you are enjoying your car. We will see you again soon! John Osborne General Manager

June 08, 2016

Not what I would expect from a luxury brand dealer. I made a service appointment via their on-line website and when I showed up on the scheduled date and time- they had no record of it and told me the s More

by THarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stuart Hall
Jun 08, 2016 -

Courtesy Acura responded

I am sorry to hear about the mix-up regarding your appointment. We will be sure to troubleshoot the problem so as to prevent it from happening. Thank you for bringing this to our attention. I am also very sorry to hear that you did receive the customer service you expected. I can promise that your business is very important to us and we would greatly appreciate the opportunity to earn back your business. If you would like to discuss your experience further, feel free to reach out to me. John Osborne General Manager (303)795-4100

June 04, 2016

Always Reliable, Always Excellent If I have to take my car in for service/maintenance, this is the place to be. Some places (I've accompanied family/friends to their dealerships) are m More

by MyMDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Craig, Shon Gallegos
Jun 06, 2016 -

Courtesy Acura responded

Thank you for choosing Courtesy Acura and for the review. I am glad to hear we stand out and provide an excellent experience. Happy driving! John Osborne General Manager

June 02, 2016

Fantastic service! I just returned from an oil change and full inspection appointment at Courtesy, and I have to say, I've never been treated so well while having my car More

by Jennifer Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Maulin
Jun 06, 2016 -

Courtesy Acura responded

Thank you for choosing Courtesy Acura for your service needs. I am glad to hear that everything from the coffee to the customer service was excellent. Happy driving! John Osborne General Mananger

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