4,876 Reviews of Courtesy Acura - Service Center
Friendly, Prompt, Service I tooK my Acura MDX in for brake service and I was treated like family. Everyone from Bobbi who greeted me to Conner who was my service writer, every I tooK my Acura MDX in for brake service and I was treated like family. Everyone from Bobbi who greeted me to Conner who was my service writer, everyone was polite and friendly. The loaner vehicle they provided was clean and ready for me as well. Conner kept me informed of the work that was being done and when it was ready. I highly recommend Courtesy Acura for all your service and automotive needs. More
Courteous, friendly, and awesome! The staff at Courtesy Acura is always available for questions, explains things thoroughly, and makes me feel welcome and important. This is a great b The staff at Courtesy Acura is always available for questions, explains things thoroughly, and makes me feel welcome and important. This is a great bunch of folks! More
Service The service advisers will very helpful its the only dealer I will ever go to very knowledgeable very pleasant staff and not pushy I loved my experienc The service advisers will very helpful its the only dealer I will ever go to very knowledgeable very pleasant staff and not pushy I loved my experience More
Great service and very friendly! 225495: Paige Keel helped me with my recent service. I was a walk-in and she showed she was happy to help me even though I didn't make an appointmen 225495: Paige Keel helped me with my recent service. I was a walk-in and she showed she was happy to help me even though I didn't make an appointment. Other car dealerships that I've worked with typically want appointments and they show this by their lack of good customer service. When the service was done she helped me understand the entire work order along with the multi-point inspection. She also discussed with me the possible service needs that I should consider for future visits. More
Generally very good These are guys are usually very efficient. they changed from appointments that required reservations to walk up service any time. The service reps a These are guys are usually very efficient. they changed from appointments that required reservations to walk up service any time. The service reps are always very fast, pleasant to deal with and not too pushy. The lounge area is much improved after a major upgrade a couple years ago. Light and airy now with TV's, comfy chairs and sofas, etc. The only reason they don't get a perfect 5 is the last time I came in they were pretty slow, taking almost 2 hours for an oil change and rotation. They also recommended a timing belt replacement on my 3 year old, 50K TL, which obviously doesn't make sense. I did get a follow up call later clearing up the confusion. They definitely are trying to get to that Lexus, Mercedes kind of level. So I would give them 4.5 stars. More
Matt Sheridan Always Goes the Extra Mile We have done business with Courtesy Acura for many years. We feel really fortunate to know Matt and the rest of his team are always totally engaged i We have done business with Courtesy Acura for many years. We feel really fortunate to know Matt and the rest of his team are always totally engaged in servicing our vehicles and getting us safely back on the road. We have complete confidence that Matt will do his utmost to diagnose any issues and get them resolved quickly. More
I always feel at home at Courtesy Acura Paige Keel is the best Service Advisor in Colorado. She always takes the time to make sure all the details are covered, like getting the job done cor Paige Keel is the best Service Advisor in Colorado. She always takes the time to make sure all the details are covered, like getting the job done correctly and having a loaner car available and ready to go. My MDX is in good hands with Paige! No worries and No doubts! Paige ROCKS ! More
Good Experience Paige took the time to insure she understood the issue with my MDX. She took the initiative to review the fact that my vehicle was under warranty. E Paige took the time to insure she understood the issue with my MDX. She took the initiative to review the fact that my vehicle was under warranty. Explained what the next steps were for my warranty repair. Nice job. More
Awesome Service; Special Thanks to David Vigil in Detailing I had an excellent service experience at Courtesy Acura yesterday. They handled my routine oil change and systems check in a very professional and tim I had an excellent service experience at Courtesy Acura yesterday. They handled my routine oil change and systems check in a very professional and timely manner. I also want to thank David Vigil in the detail department for carefully repairing some bumper scratches on my RMX. He is a great asset for the dealership. More
Connor is great. Connor and service team provided excellent service. Connor is very friendly, high energy, knowledgeable, professional. He remembered me and the MDX pu Connor and service team provided excellent service. Connor is very friendly, high energy, knowledgeable, professional. He remembered me and the MDX purchased in Nov 2016. Thank you Terry Hall More