4,876 Reviews of Courtesy Acura - Service Center
Technology I just wanted to say how valuable Leo Falcam is to your location. I just had a phone conversation with Leo to pair my phone. He is professional, knowl I just wanted to say how valuable Leo Falcam is to your location. I just had a phone conversation with Leo to pair my phone. He is professional, knowledgeable, patient and kind in teaching very challenged people in this process. Thank you so much and another reason why we.chose Courtesy Acura. More
My latest service experience I have owned three Acuras because they have met my driving needs and I have received such good technical support and servicing from Courtesy Acura and I have owned three Acuras because they have met my driving needs and I have received such good technical support and servicing from Courtesy Acura and in particular, from Hollie Walters. Due to my short stature, the proper fit of a motor vehicle is crucial for safety and drive ability for me. Recently the steering column adjust-ability failed, so I brought the car in for repair. Hollie listened intently and carefully to what my needs and what the existing problem was, hoping to be able to solve the issue. Seeing that it is a low mileage 2002 Acura RL, she exhaustively tried to find replacement parts, both new or used, that would solve the problem. In a months time she found three used parts that all failed, despite their best efforts to resolve the problem. During this period, Hollie made numerous calls to me to update me on the progress of the repair. Each time she clearly explained what problems were encountered and how they were trying to resolve them. Her concern and care for my situation came through loud and clear to me that my car and my problems were important to her. Finally they were able to ameliorate the problem, so that I am able to drive my car. I am sincerely grateful for all the time and effort spent by Hollie and the Courtesy Service Crew on my behalf. More
Great service and on time Brought my car in for routine maintenance and dod not feel rushed or pressured to get services and didnt want. He answered my questions and made sure Brought my car in for routine maintenance and dod not feel rushed or pressured to get services and didnt want. He answered my questions and made sure I understood all that was done More
Always Bring My Acura Here I always bring all of my service needs to Hollie Walters. She is professional and makes sure all my service needs are met. Hollie is a Hugh asset to I always bring all of my service needs to Hollie Walters. She is professional and makes sure all my service needs are met. Hollie is a Hugh asset to the Acura team and will keep me coming back. More
Yet another amazing service visit! Thank you again courtesy Acura and Matt! I love bringing my Rdx in for service here. You can always trust what they say, and they will always help yo Thank you again courtesy Acura and Matt! I love bringing my Rdx in for service here. You can always trust what they say, and they will always help you figure out what needs to be done today, and what can wait till next time too. See you next time! More
The place to go I take my RDX to this dealership because I'm not naturally a "good" car owner and they pick up my slack. Connor helps me know what is needed and how t I take my RDX to this dealership because I'm not naturally a "good" car owner and they pick up my slack. Connor helps me know what is needed and how to take better care of my car. I appreciate their help! More
Trust! Stuart Hall with his knowledge And great service, I never ask questions on why and what.. I trust him and it never been a doubt about his job. He alwa Stuart Hall with his knowledge And great service, I never ask questions on why and what.. I trust him and it never been a doubt about his job. He always gives you full information, there is no hidden message like other places. All members there are super nice too! More
Awesome Service Every time I take my car into Courtesy Acura I always get treated with the best service I've ever had and all thanks to Hollie! She just makes it easy Every time I take my car into Courtesy Acura I always get treated with the best service I've ever had and all thanks to Hollie! She just makes it easy for me to bring in my car! More
Incredible customer service Stuart Hall is a true professional, handled the service on my Acura TL AWD exceptionally well. He also discussed the NSX with me and his experience d Stuart Hall is a true professional, handled the service on my Acura TL AWD exceptionally well. He also discussed the NSX with me and his experience driving the car, what an awesome car. Courtesy Acura is lucky to have Stuart on their team!!! More
Friendly and very helpful!! Hollie was very helpful and friendly. Her recommendations where legitimate and I didn't feel as if I was being taken advantage of even though I don't Hollie was very helpful and friendly. Her recommendations where legitimate and I didn't feel as if I was being taken advantage of even though I don't know much about cars. Very professional! She even shared her cookies!! More