4,876 Reviews of Courtesy Acura - Service Center
True Service: Professional and Personal I am so thankful for the attention, courtesy and care I always receive from Connor and from Stuart in the Service Department whenever I need my car se I am so thankful for the attention, courtesy and care I always receive from Connor and from Stuart in the Service Department whenever I need my car serviced. I am a detailed-oriented person and feel I need to understand the diagnoses and prognoses. Connor and Stuart are thorough and conscientious every single time and it give me pleasure to recommend them highly. More
Excellent service Bought a low-milage 2016 MDX after flying in from Houston that had a few issues but assured would be taken care of. Steward lived up to the dealership Bought a low-milage 2016 MDX after flying in from Houston that had a few issues but assured would be taken care of. Steward lived up to the dealerships promise and performed excellent and prompt service replacing both rear struts, a finish piece and some mounts while I waited. Several times during the service I was updated as to what was going on which was a nice touch. In the end having shown up without an appointment at 9:30 AM I was able to leave and successfully around 11:30 AM made dinner with my grandmother in new mexico. Thanks Stewart! More
Excellent service Service advisor Matt Sheridan and Service Manager Randy Bennett took great care of my wife and her 04 RL. It needed a new navigation unit which also Service advisor Matt Sheridan and Service Manager Randy Bennett took great care of my wife and her 04 RL. It needed a new navigation unit which also controls the Climate Control. They provided her a loaner even though it was beyond their usual time limit. This is just the latest in a series of great experiences with this dealership. Recommend them highly More
Superior service and knowledge; great people I moved to Colorado and needed to take my NSX in for service and inspection. It was winter so i was hesitant to drive my "baby" in the snow and ice. I moved to Colorado and needed to take my NSX in for service and inspection. It was winter so i was hesitant to drive my "baby" in the snow and ice. From the very start they were top notch. It seemed to snow every time I had an appointment but no worries. Jenny was very understanding and didnt want my NSX driven in the snow either! She is quite a fan of the NSX! When I finally made it in I worked with Stuart. He is a top notch service consultant. He made me feel right at home and that my car would be well taken care of. They completed the work and kept me in the loop the entire time. If I ever had to call, I received Stuart on the line or I was quickly called back. When i went to pick my car up they had a new NSX that had just arrived. Not only did Stuart tell me the car was there (kind of a rare car to see in person) but also introduced me to a couple mechanics. They were also on top of their game. Very clean work space (I can always tell a great garage by a clean work space). and down right good people. I felt very at home and i would take my car (or any car) for them to service. If you are looking for an Acura or a quality garage this is the place to go, hands down 100% More
Excellent customer service I have owned 7 Acuras and have been taking them to Courtesy Acura for service. Hollie Walters is the best service advisor I have ever dealt with. Sh I have owned 7 Acuras and have been taking them to Courtesy Acura for service. Hollie Walters is the best service advisor I have ever dealt with. She always follows up and lets you know the status of your vehicle on a daily basis when it is in for multiple days. She truly cares about the customer. She is Awesome. More
Class Act Crew - Thank you Connor The crew at Courtesy has always been great to work with, from the sales guys to the service department employees, not to mention the technicians that The crew at Courtesy has always been great to work with, from the sales guys to the service department employees, not to mention the technicians that do the dirty work. Thank you for being you Courtesy Crew! Ben Bollig More
Paige in Service the best! We have bought/serviced our cars at Courtesy Acura for the last 25 years. Paige Keel has been our service advisor on several of our cars recently and We have bought/serviced our cars at Courtesy Acura for the last 25 years. Paige Keel has been our service advisor on several of our cars recently and each time she has been friendly, helpful, efficient and stayed in constant communication about what was going on...we always ask for Paige if she is available- you can count on her help along with a smile! More
Service We have 2 MDX's and are on our 5 acura We have used Courtesy Acura and the service may be one the reasons we keep buying Acura's (Although the ne We have 2 MDX's and are on our 5 acura We have used Courtesy Acura and the service may be one the reasons we keep buying Acura's (Although the new espresso machine and waiting area is a new peek and monday well spent !) In there often and deal with Stuart , Matt and Paige...my wife and I think the service gets better as the years pass. Could not be better thank you!! More
Service with a smile From the time I brought my car in for service (2 days earlier than scheduled) - through the processes of getting a diagnosis plus getting the extended From the time I brought my car in for service (2 days earlier than scheduled) - through the processes of getting a diagnosis plus getting the extended warranty company to agree to cover the problem plus arranging for a loaner vehicle because of the delay in coverage agreement - to picking up my car, Paige went out of her way to keep me informed and to follow up with the warranty folks. I am very grateful that she was there for me and that she is so pleasant to work with even when there are frustrating obstacles beyond her control! Thanks, Paige! More
Amazingly kind and efficient I've had my car at Courtesy on a couple of occasions for minor issues. I cant say enough about the service that I've experienced. Everything from sche I've had my car at Courtesy on a couple of occasions for minor issues. I cant say enough about the service that I've experienced. Everything from scheduling to intake and follow up is top notch. The staff is amazingly professional and truly respectful of the customers time, money, and any other extenuating circumstances. If that's not enough, they've left chocolates in the car and today gave my little ones teddy bears! Truly above and beyond. I whole heartedly recommend Courtesy to anyone looking to service their Acura. More