4,717 Reviews of Courtesy Acura - Service Center
Great service experience I came in for a scheduled oil change and tire rotation. I was greeted by Paige and she handled my service paper work. Paige updated me on the status I came in for a scheduled oil change and tire rotation. I was greeted by Paige and she handled my service paper work. Paige updated me on the status of my car and reviewed the Multi-Point vehicle inspection with me. She was very professional and organized. I also met Lou while I was waiting in the lounge. He was friendly and helpful. More
Always Reliable & Professional We had Major repair work on our 2000 3.5 RL. Needed a new radiator and the timing belt replaced. Always clear and detailed explanations, even when We had Major repair work on our 2000 3.5 RL. Needed a new radiator and the timing belt replaced. Always clear and detailed explanations, even when the cost is high. Professional & courteous at all times. More
Amazing service EVERY time!!! I've had the pleasure of working with Michelle over the last 5 years. She has truly taken care of me and my RDX. She always puts her clients first a I've had the pleasure of working with Michelle over the last 5 years. She has truly taken care of me and my RDX. She always puts her clients first and makes sure every experience is a positive one. I feel lucky I stumbled across her desk 5 years ago. I always look forward to seeing her when I pull up to the service department. Thank you Michelle!!! More
Over the top, bend over backwards, customer focused service! These guys are awesome, they told me it would be an hour for an oil change, very reasonable to me, but they had me out in far less time and cleaned an These guys are awesome, they told me it would be an hour for an oil change, very reasonable to me, but they had me out in far less time and cleaned and vacuumed the car! While I waited Lou gave my daughter a doll, this made the wait far less painful as she was entertained. Thank you! More
Stuart at Courtesy Acura is the BEST!I I scheduled by 2005 MDX for some much needed maintenance. Stuart Hall took the time to listen to my list of concerns and requests. He and the service I scheduled by 2005 MDX for some much needed maintenance. Stuart Hall took the time to listen to my list of concerns and requests. He and the service team were very thorough when looking thru my car and they helped me prioritize the items that needed service. Stuart had amazing customer service from lending me a loaner car, calling me to explain the status of my car and hearing all my car requests. I love my car and I'll only go to Courtesy Acura for future service. More
Courtesy Acura is truly one of a kInd Courtesy Acura is the champion of all car dealership. Mr. Stuart is truly one of a kind he have an energy that you cant deny. Mr. Stuart is helpful, e Courtesy Acura is the champion of all car dealership. Mr. Stuart is truly one of a kind he have an energy that you cant deny. Mr. Stuart is helpful, energetic, and courtesy to all of his customer and especially me when I got my car service done last week. Great Job Courtesy Acura you deserve it. More
Leo's the Man! My new RDX was in dire need of a bath after its first road trip so I popped over to the dealership. Service took the car right in to get washed. Meanw My new RDX was in dire need of a bath after its first road trip so I popped over to the dealership. Service took the car right in to get washed. Meanwhile, Leo patiently answered all my questions on how to use certain technology on the vehicle that I hadn't learned previously. Some of it I had, but who can remember all that new stuff at once! He even taught me some things I didn't even know to ask about. I really appreciate his initiative to make me aware of something I'd never have known to question. The icing on the cake was that when my car was ready, there was still a few bugs stuck in the grill and without hesitation Leo said "I'll go wash it again for you!" Wow! Leo went above and beyond his concierge services in my opinion. Thank you Leo! More
Acura NSX Connor Thomas and Chris Glover both did an awesome job helping me with my NSX thanks guys..The service and professionalism was top notch. I am very pl Connor Thomas and Chris Glover both did an awesome job helping me with my NSX thanks guys..The service and professionalism was top notch. I am very pleased. More
Great oil change I was very pleased with the service department. Came in for an oil change. Told everything they we're going to do. Came back in 15 minutes gave me an I was very pleased with the service department. Came in for an oil change. Told everything they we're going to do. Came back in 15 minutes gave me an update. Went over the inspection report. My car is in better condition than I thought. Gave me coupons to use. More
Great Service Experience I worked with Paige Dickens in Service regarding road damage to my tire on a new Acura RDX. She diagnosed the problem quickly and worked with the tire I worked with Paige Dickens in Service regarding road damage to my tire on a new Acura RDX. She diagnosed the problem quickly and worked with the tire manufacturer and dealer to cover the entire cost. She was courteous, professional, efficient and a pleasure to work with. Overall, I was very satisfied with my service visit. More