Courtesy Acura - Service Center

Excellent Service! Shon, Sandy, and the team were excellent in their service and hospitality. I was very thankful for having visited Courtesy Acura, and the fantastic jo Shon, Sandy, and the team were excellent in their service and hospitality. I was very thankful for having visited Courtesy Acura, and the fantastic job that they did. Thank you! More

Needed a quick answer and Leo had it! Cars have become complex and it's nice to have a dedicated concierge like Leo available to answer questions as they arise. I ran into an issue (user i Cars have become complex and it's nice to have a dedicated concierge like Leo available to answer questions as they arise. I ran into an issue (user induced of course) with my '13 Acura TL and called Leo for advice. He made himself available immediately, knew exactly what I'd done, told me what I needed to do to resolve the issue and I was rolling again in less than 30 minutes. You can't find better service after the sale than you receive from folks like Leo and the others at Courtesy Acura! More

Went in for service on my Acura TL Worked with Connor in Service Dept and got my car serviced, services explained to me, and went on my way in the time allotted. Great Dealership to wo Worked with Connor in Service Dept and got my car serviced, services explained to me, and went on my way in the time allotted. Great Dealership to work with and great service by their employees. Have been working with Courtesy Acura for past 18 years on my cars and purchases of replacements. John Stoltz, Denver More

Great service I brought my car in for a routine service at the last minute, and they took care of me right away. I did have to wait a little longer than expected, b I brought my car in for a routine service at the last minute, and they took care of me right away. I did have to wait a little longer than expected, but it was worth the wait - they threw in a complimentary wash and vacuum! More

customer service My 2001 Acura CL has received great care at Courtesy (historically - I've worked with Sandy). I rely on their honesty and knowledge. Paige has been My 2001 Acura CL has received great care at Courtesy (historically - I've worked with Sandy). I rely on their honesty and knowledge. Paige has been prompt, understanding and able to clearly communicate my car issues. Unfortunately I can't say the same about a situation a couple of weeks before - on January 15 - I called with car problems (turned out one of my coils went out). I initially spoke with Tressa and gave her all of my information about the car - that I needed to have it towed, etc. She acted as though it was all taken car of... I called later that day to confirm that Courtesy would be ready to receive my car and my loaner would be ready. I believe I spoke the 2nd time with Amanda. Amanda had absolutely no documentation of my call - but reassured me that things would be taken care of completely. Tressa did not document any information I had provided. I was not happy at all. We had to quickly get a tow scheduled, etc. More

Recall Item I took my 2006 MDX in last week for a recall item (driver side airbag). The dealer was prompt, courteous and efficient. They completed the service i I took my 2006 MDX in last week for a recall item (driver side airbag). The dealer was prompt, courteous and efficient. They completed the service in less than the original estimated time. My service rep, Connor, was both personable and knowledgeable. I enjoyed working with him. The service area is clean and seems well maintained. Likewise, the waiting room is clean, comfortable, and well stocked with snacks, beverages and reading materials. The entire operation is first class. Courtesy kindly washed my car at the end of the service, which is an added bonus for using this dealership. The water and mint that they left in my vehicle after they completed the service was icing on the cake. They're doing it right at Courtesy, and deserve to be congratulated for outstanding service. More

Excellent Service Department! I have been servicing my MDX with Courtesy Acura since I bought it there in 2003. They are so efficient and accommodating. The service rep on my mos I have been servicing my MDX with Courtesy Acura since I bought it there in 2003. They are so efficient and accommodating. The service rep on my most recent visit, Matt Sherridan, provided me with one of the best customer service experiences yet. He was so polite, positive and informative, and I can tell he takes pride in his job. Thank you, Matt! Lynne Abeyta More

Great Customer Service Whenever I go to Courtesy I always get greeted very promptly and professionally. All of the staff at Courtesy are very friendly in their demeanor and Whenever I go to Courtesy I always get greeted very promptly and professionally. All of the staff at Courtesy are very friendly in their demeanor and it shows! I always deal with Hollie for the service on my TL and I would always recommend people to take their vehicle here for service. More

Fantastic Customer Service I have been coming to Acura Broadway for many years to have my Acura MDX serviced. I was recently driving home from the mountains and discovered that I have been coming to Acura Broadway for many years to have my Acura MDX serviced. I was recently driving home from the mountains and discovered that one of my headlights needed to be replaced. I called the dealership and they said to come by and they would take care of it ASAP. Stuart and Justin were fantastic. I appreciated the friendly smiles, quick service and Justin's offer to hand wash my car so I didn't need to take my skis off the rack. Their great service will keep me coming back to Courtesy Acura. More

well done Paige in the service department took good care of me. She even added a service regarding my tires at now cost. Well done Courtesy Acura. Paige in the service department took good care of me. She even added a service regarding my tires at now cost. Well done Courtesy Acura. More