Courtesy Acura - Service Center

Finally..... A Great Service Experience! This was my first time at this Dealerships Service Department, it will be the only one I will go to from now on! I walked out smiling! The staff is f This was my first time at this Dealerships Service Department, it will be the only one I will go to from now on! I walked out smiling! The staff is friendly and very knowledgeable, especially Paige Dickens, she is very nice, and very helpful! The waiting room is very comfortable. I came in for an oil change, told Paige something else about my Acura that didn't feel right, she suggested rotating the tires, I had them do it and she was right! Simple problem solved, Thanks Paige! When they finished the service work, they washed my car! When my son and I got into the car when they were finished, they put 2 water bottles and two mints on my console! In my opinion, the was the biggest small gesture that was so nice. No other dealership I've been to has or will match up to the Respect and Kindness that Courtesy Acura in Littleton, showed towards me. At the other dealerships, I'd be lucky to get a handshake! Thanks Courtesy for everything! More

Excellent service - above and beyond Brought my MDX in to have a roof rack and running boards installed. The dealership gave me a loaner car and I was in/out in one day. Connor (Service Brought my MDX in to have a roof rack and running boards installed. The dealership gave me a loaner car and I was in/out in one day. Connor (Service Rep) was great to work with. Kudos to him - I thought I had left my mobile phone in the loaner car and he tracked it down after closing to look for the phone and call me back. Connor and the entire Courtsey Acura Service Department raises the bar on what great service looks like. More

Always an outstanding experience! I recently had my MDX in for servicing and as usual the service team was awesome! I am always so impressed by the friendliness and knowledge of all I recently had my MDX in for servicing and as usual the service team was awesome! I am always so impressed by the friendliness and knowledge of all the employees who work at Courtesy Acura. It's clear that this dealership makes customer service their number one priority and that's what keeps us coming back. Over the past 10+ years we have purchased five vehicles through this dealership and we always get our vehicles serviced through them as well. We have utilized other dealerships in the past and none of them compare to how well we have been treated at Courtesy Acura. More

Outstanding Dealer Service! I always enjoy my scheduled maintenance visits to Courtesy Acura! The service department staff is always friendly and accommodating. Their waiting a I always enjoy my scheduled maintenance visits to Courtesy Acura! The service department staff is always friendly and accommodating. Their waiting area is super comfortable and provide nice drinks and snacks. My car always comes back cleaned, vacuumed and with a bottle of water and chocolate waiting for me. This time I had the pleasure of working with Paige Dickens. She went above my expectations and got me a great price on my new tires and oil change. I also appreciated her communication through the process. I also purchased 3 cars from Courtesy in the last 15 years and I would highly recommend Courtesy Acura for their outstanding sales and service department! More

Service beyond expectations Sandy Santori is perhaps the finest service rep I have every dealt with in 45 years of owning cars. He gives new meaning to the term " customer servic Sandy Santori is perhaps the finest service rep I have every dealt with in 45 years of owning cars. He gives new meaning to the term " customer service " in a world where the term is often forgotten. His honest, sincere approach to making sure that every detail of your Acura experience is to your total satisfaction! More

Premium service on a small budget I took my '94 integra gsr for a diagnosis after I had 3 other shops look into the problem and wasn't satisfied with their opinions. Stuart took care o I took my '94 integra gsr for a diagnosis after I had 3 other shops look into the problem and wasn't satisfied with their opinions. Stuart took care of me and I was able to receive a brand new 100 mile SUV loaner while they inspected mine. I left confident and they washed my car like I hadn't seen in years. I didn't get the service done with them but I feel they gave me the best diagnosis. My experience was professional, patient, thorough, easy, friendly, funny & convenient, all of which I would like to experience again. Thx Courtesy, Stuart and everyone else who dealt with my beloved lil car and I! Hope to see you soon!!! More

Oil Change I have been going to Courtesy Acura for my 2014 ISX for about a year now and every time I go, their service seems to get increasingly better. Stuart w I have been going to Courtesy Acura for my 2014 ISX for about a year now and every time I go, their service seems to get increasingly better. Stuart was helpful, knowledgeable and personable. He took care of everything and checked in with me regularly when my service was going to take a little longer than expected. I definitely recommend Courtesy Acura! They take pride in making car service as convenient as possible. Thank you Stuart! More

Best customer service We have a 2004 Acura MDX and 2006 Acura RL. Sandy Santori has serviced our vehicles since we have owned both cars. He is absolutely the best: knowle We have a 2004 Acura MDX and 2006 Acura RL. Sandy Santori has serviced our vehicles since we have owned both cars. He is absolutely the best: knowledgeable, kind and provides exceptional service by always having a loaner ready. I never have to wait and am always provided an Acura loaner instead of the enterprise rental that other dealerships set up, which is a long process. I have dealt with other dealership service departments and all have been a nightmare. Sandy goes above and beyond and I never dread coming in for service like I do with other dealerships. They all need to take some customer service training from Courtesy Acura?? More

The Very Best! My husband and I have owed Acuras for quite a few years and we always get our service done at Courtesy Acura. They are constantly making their great s My husband and I have owed Acuras for quite a few years and we always get our service done at Courtesy Acura. They are constantly making their great service even better. Working with Sandy in service is like having a friend work on your car. He gives you all the information you need, gets waht needs to be fixed done, and offers you all your options but is never pushy. Just got back from a recent service and "coutesy" is definitely the word. Even did a great job of washing and vacuuming the car as part of the service! More

Great People Delivering Great Service & Customer Experience We purchased our new Acura at Courtesy in late 2010 and have serviced it there ever since. Each time we've come away from our experience feeling we we We purchased our new Acura at Courtesy in late 2010 and have serviced it there ever since. Each time we've come away from our experience feeling we were treated fairly, with kindness, concern and respect. Our service advisor for these past four years, "Sandy", is like a member of the family. He always patiently and thoroughly explains all of the service requirements and costs. We were recently on the cusp of leaving town on a long road trip when our 100,000 mile major service came due. Knowing our tight schedule, Sandy pushed us through the service process at an accelerated rate and provided a loaner vehicle as well. Bottom line, for the past 4 years Courtesy Acura's Service department has lived up to the dealership's name -- and more -- delivering value, technical expertise and professionalism. Can't as for more than that from a service department. More