Courtesy Acura - Service Center

Best customer service We have a 2004 Acura MDX and 2006 Acura RL. Sandy Santori has serviced our vehicles since we have owned both cars. He is absolutely the best: knowle We have a 2004 Acura MDX and 2006 Acura RL. Sandy Santori has serviced our vehicles since we have owned both cars. He is absolutely the best: knowledgeable, kind and provides exceptional service by always having a loaner ready. I never have to wait and am always provided an Acura loaner instead of the enterprise rental that other dealerships set up, which is a long process. I have dealt with other dealership service departments and all have been a nightmare. Sandy goes above and beyond and I never dread coming in for service like I do with other dealerships. They all need to take some customer service training from Courtesy Acura?? More

The Very Best! My husband and I have owed Acuras for quite a few years and we always get our service done at Courtesy Acura. They are constantly making their great s My husband and I have owed Acuras for quite a few years and we always get our service done at Courtesy Acura. They are constantly making their great service even better. Working with Sandy in service is like having a friend work on your car. He gives you all the information you need, gets waht needs to be fixed done, and offers you all your options but is never pushy. Just got back from a recent service and "coutesy" is definitely the word. Even did a great job of washing and vacuuming the car as part of the service! More

Great People Delivering Great Service & Customer Experience We purchased our new Acura at Courtesy in late 2010 and have serviced it there ever since. Each time we've come away from our experience feeling we we We purchased our new Acura at Courtesy in late 2010 and have serviced it there ever since. Each time we've come away from our experience feeling we were treated fairly, with kindness, concern and respect. Our service advisor for these past four years, "Sandy", is like a member of the family. He always patiently and thoroughly explains all of the service requirements and costs. We were recently on the cusp of leaving town on a long road trip when our 100,000 mile major service came due. Knowing our tight schedule, Sandy pushed us through the service process at an accelerated rate and provided a loaner vehicle as well. Bottom line, for the past 4 years Courtesy Acura's Service department has lived up to the dealership's name -- and more -- delivering value, technical expertise and professionalism. Can't as for more than that from a service department. More

Maintenance I came in for a maintenance check. Paige was very professional, friendly and helpful. She additionally had some slight scratches buffed out for me. Sh I came in for a maintenance check. Paige was very professional, friendly and helpful. She additionally had some slight scratches buffed out for me. She was very sweet. She clearly knows her job. She is an asset to Courtesy Acura. More

Excellent Quick and friendly service! Paige did a wonderful job helping me out! Very satisfied with the service there I will continue bringing my car to Courtes Quick and friendly service! Paige did a wonderful job helping me out! Very satisfied with the service there I will continue bringing my car to Courtesy Acura! More

Excellence WOW Service from Michelle Michelle always goes above and beyond! She makes me feel like a priority. And there is no one else I would rather work with on our 4 Acuras. I trust h Michelle always goes above and beyond! She makes me feel like a priority. And there is no one else I would rather work with on our 4 Acuras. I trust her and she is always a pleasure to work with. More

Excellent Service I always feel welcome and appreciated as a customer every time I return to the dealership for service. Specifically, Michelle is a pleasure to deal. I always feel welcome and appreciated as a customer every time I return to the dealership for service. Specifically, Michelle is a pleasure to deal. Her polite and professional attitude is such a delight. More

Friendly friendly and professional I was helped by Paige Dickens. She was very friendly and explained things very throughly. I went in for an oil change th friendly and professional I was helped by Paige Dickens. She was very friendly and explained things very throughly. I went in for an oil change that came with a car wash and vacuum. Unfortunately, they forgot to vacuum. I did go back later on the same day for the service, and they still didn’t clean it very well. I was a little disappointed about that. Luckily Paige’s friendliness had made up for it. Hopefully they will do a better job next time. More

Trusted Service Every Time! We purchased our MDX from Charell at Courtesy Acura 2 years ago and have been well taken care of ever since. We have taken it to their service center We purchased our MDX from Charell at Courtesy Acura 2 years ago and have been well taken care of ever since. We have taken it to their service center for every service. We were just in on Saturday with Matt Sheridan, our Service Advisor. With the winter roads in Colorado, we are frequently patching/repairing tires. This service was another patch and the usual oil change/tire rotation. Courtesy has NEVER tried to push us into a big $ service/replacement/repair and is completely honest and upfront with their recommendations prior to, and throughout, the service visit. We are always given a loaner vehicle while our maintenance is happening so that our day is not inconvenienced at all. Matt was extremely helpful. Another easy service stop with our friends at Courtesy Acura. More

Great experience at the service department I was helped by Connor Thomas and his service was spectacular. I came in for my 100k Acura TSX checkup and he walked me through each service item tha I was helped by Connor Thomas and his service was spectacular. I came in for my 100k Acura TSX checkup and he walked me through each service item that was recommended as well as each service item that was determined necessary after the initial inspection. I trust Courtsey Acura and will continue to exclusively use them for my service needs. I'm sure I'll buy my next car there as well, but with Acura's lasting forever it may be a while. More