4,755 Reviews of Courtesy Acura - Service Center
DND Breck Connor has been our Service Advisor twice and both times he has been great to work with. Connor is very knowledgeable, courteous and keeps you inform Connor has been our Service Advisor twice and both times he has been great to work with. Connor is very knowledgeable, courteous and keeps you informed throughout the repair process. Awesome job, thanks Connor. More
Thanks Connor! Connor was my Service Advisor on my most recent visit to the dealership. He was courteous, efficient, and answered all of my questions. He even guided Connor was my Service Advisor on my most recent visit to the dealership. He was courteous, efficient, and answered all of my questions. He even guided me to a private workstation that had faster internet so I could work while waiting for my car. I've visited Courtesy Acura several time for service and I've been impressed with the service and the quality of my experience every time. I'll certainly return to Courtesy Acura for all of my future service appointments. More
The service department does an excellent job - Thanks Connor Connor does an awesome job making sure my car receives proper service. I've worked with him multiple times on two of our Acura cars and I'm always ha Connor does an awesome job making sure my car receives proper service. I've worked with him multiple times on two of our Acura cars and I'm always happy to hear that I've been assigned to work with him. Thanks so much for making my cars' service appointments go so smoothly! More
A1 service MDX 2015 Matt was extremely helpful on my first service call on my 2015 MDX. He is very knowledgeable and friendly in a business manner. He had my MDX ready Matt was extremely helpful on my first service call on my 2015 MDX. He is very knowledgeable and friendly in a business manner. He had my MDX ready ahead of what was promised. More
Connor is the man! Connor Thomas was very helpful and very thorough. This was truly an excellent service experience. I liked being able to text message for the communica Connor Thomas was very helpful and very thorough. This was truly an excellent service experience. I liked being able to text message for the communication. He really went above and beyond. Great Job! Thanks! More
Service Department service As I typically do, I made an unscheduled visit to Courtesy Acura Service Department for an oil change. Without any delay, I was greeted by name, quic As I typically do, I made an unscheduled visit to Courtesy Acura Service Department for an oil change. Without any delay, I was greeted by name, quickly processed through the initial assessment and was told it would take about one hour and ten minutes to complete the oil change, rotate the tires and replace the cabin and engine filters (I knew they needed replacement due to the inspection from the last oil change). In approximately 45 minutes I was told that the servicing was complete and my car was ready. We went over the full vehicle inspection report (no surprises) and, as always, the car was clean and ready to go. Fast, excellent, courteous and cost efficient service - I am very satisfied with Courtesy Acura, will continue to be a regular customer and recommend them to my friends and family. More
Always a great experience every time I visit Courtesy Acura, it is a pleasant experience. I just took my MDX in for the 30K service and had the pleasure to work with Matt Sher every time I visit Courtesy Acura, it is a pleasant experience. I just took my MDX in for the 30K service and had the pleasure to work with Matt Sheridan. He couldn't have been more professional, friendly, and helpful. This dealership has always been a class act. More
Great customer service. This is a top notch dealership. I worked with Matt Sheridan, He was so friendly and helpful. Everyone from the receptionist that answers to the part This is a top notch dealership. I worked with Matt Sheridan, He was so friendly and helpful. Everyone from the receptionist that answers to the parts department made this a very painless experience. I had to get a loner car and it was parked outside when I got there. My car was pulled right up to the door when Matt was done checking me out. I had a water & a chocolate waiting for me & they washed my car. Not only do I love my 2015 Acura MDX, I wouldn't ever take it anywhere else for service. More
Great service experience I came in for a scheduled oil change and tire rotation. I was greeted by Paige and she handled my service paper work. Paige updated me on the status I came in for a scheduled oil change and tire rotation. I was greeted by Paige and she handled my service paper work. Paige updated me on the status of my car and reviewed the Multi-Point vehicle inspection with me. She was very professional and organized. I also met Lou while I was waiting in the lounge. He was friendly and helpful. More
Always Reliable & Professional We had Major repair work on our 2000 3.5 RL. Needed a new radiator and the timing belt replaced. Always clear and detailed explanations, even when We had Major repair work on our 2000 3.5 RL. Needed a new radiator and the timing belt replaced. Always clear and detailed explanations, even when the cost is high. Professional & courteous at all times. More