4,678 Reviews of Courtesy Acura - Service Center
The dealer was horrible to me! They treated me like im an idiot and dont know anything about cars because im a woman. Im disgusted. There is a safety problem and they are refusing to look into it. I had to idiot and dont know anything about cars because im a woman. Im disgusted. There is a safety problem and they are refusing to look into it. I had to transfer my car to a different dealer in order to be treated like a person. More
I have contacted Acura maybe 4 time snow and every time I have been treaded very respectfully. The agents have all been straightforward and honest. I never second guess them and they explain whatever I have have been treaded very respectfully. The agents have all been straightforward and honest. I never second guess them and they explain whatever I have asked in detail with no slick tactics whatsoever. I just am really impressed with them, and think they are a top notch crew. More
Recently took my Wife's 2008 MDX in for service. I Recently took my Wife's 2008 MDX in for service. I changed the date and time the afternoon before my appointment. No sweat---they were in front of t Recently took my Wife's 2008 MDX in for service. I changed the date and time the afternoon before my appointment. No sweat---they were in front of the Service Dept waiting upon my arrival. Andy Fielder once again greatly exceeded my expectations. They analyzed the issue quickly and had ready to go long before I was ready to leave the showroom. I wouldn't buy a car anywhere else and after 4 years, I wouldn't take it anywhere else for service. Andy and his Team are fantastic----courteous, polite, timely, and extremely knowledgable!! Tim in Evergreen, CO More
The place has a very friendly environment where all of the employees seem to go out of their way to be cordial and helpful is some form of manner. I even had the GM take me to the service dept and insure the employees seem to go out of their way to be cordial and helpful is some form of manner. I even had the GM take me to the service dept and insure that everything will go right for me. the waiting room is outstanding offering you free snacks and beverages .... i have been buy cars for a very long time and i must say this has been over all one if not the best dealership i have ever dealt with. Acura is a brand that i trust as i owned and traded in a 7 year old TL which in it's life "" NOT EVEN A LIGHT BULB WENT BAD "" 100K miles later it was till running strong... i trade it it for even a better new technology Acura. I would recommend this dealership strongly. Alex More
I was not happy to hear there was an issue with my relatively new car (less than 4000 miles) but was treated well while they addressed the issues. It is under warranty so all is good. relatively new car (less than 4000 miles) but was treated well while they addressed the issues. It is under warranty so all is good. More
The right front Halogen light went out. There were complications along with the light. I decided to do my 90,000 mile checkup along with the light problem and Andy Fiedler helped. He managed to low complications along with the light. I decided to do my 90,000 mile checkup along with the light problem and Andy Fiedler helped. He managed to lower price somewhat (every bit helps) and he was great. The car was expedited and cleaned. There was a bottle of water and a chocolate inside. The best part is that even with the expense, I know that the car is really tuned up and I don't have to worry when I drive. Mary Kobey More
This was the first time I have taken my MDX to Courtesy Acura for service and I will definitely use them exclusively from now on. I purchased my car from another area dealer and always took it there for se Acura for service and I will definitely use them exclusively from now on. I purchased my car from another area dealer and always took it there for service, but after 3 visits for the same issue (a drafty/whistling window) and it still wasn't resolved, I decided to try Courtesy. Andy and his team knew exactly what the problem was and were able to fix it the very first time, and within one day! They also performed my 40,000 mile service and oil change, and took care of a couple manufacturer recall items. I was so pleased with the entire experience. They were friendly, easy to work with, reasonably priced and completed the work quickly. More
As always, I had a great experience with Courtesy Acura..I went in for my scheduled service and it was just great, Zach was so friendly and professional. I really enjoy going to Courtesy and will c Acura..I went in for my scheduled service and it was just great, Zach was so friendly and professional. I really enjoy going to Courtesy and will certainly continue to do so. I would/will rcommend them to anyone! More
I have always had a great experience with Courtesy Acura. I had to take my car in for service and Andy Fiedler in the service department was fantastic. I had normal maintenance as well as I had to get new I had to take my car in for service and Andy Fiedler in the service department was fantastic. I had normal maintenance as well as I had to get new brakes and they did everything possible to keep me informed and comfortable. I always feel really comfortable with the work they do on my car. I would highly recommend Courtesy Acura for purchase as well as for service! They are just superb! More