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Courtesy Acura - Service Center

Littleton, CO

4.9
4,678 Reviews

4,678 Reviews of Courtesy Acura - Service Center

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February 25, 2013

The dealer was horrible to me! They treated me like im an idiot and dont know anything about cars because im a woman. Im disgusted. There is a safety problem and they are refusing to look into it. I had to More

by Mereditw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John osborne
Mar 11, 2013 -

Courtesy Acura responded

I am sorry to hear about your experience. Safety is extremely important to me so when you have a chance please email me. josborne@courtesyacuradenver.com Sincerely John Osborne General Manager Courtesy Acura 303-795-4100 direct

February 21, 2013

I have contacted Acura maybe 4 time snow and every time I have been treaded very respectfully. The agents have all been straightforward and honest. I never second guess them and they explain whatever I have More

by RadicalRoberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
Feb 25, 2013 -

Courtesy Acura responded

Thank you for the review about yor service experiences at Courtesy Acura. I believe that our Service Team is the best you will find and I am so happy that you felt the same. I hope we get the opportunity to take care of you and your vehicle in the future. Thanks again! -John Osborne, General Manager

February 05, 2013

Recently took my Wife's 2008 MDX in for service. I Recently took my Wife's 2008 MDX in for service. I changed the date and time the afternoon before my appointment. No sweat---they were in front of t More

by timgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Courtesy Acura responded

Thank you for coming to see the Courtesy Acura service department. I am so happy to hear that your experience was so excellent. Thanks for the great review and also for your loyalty to Courtesy Acura. Happy Driving! -John Osborne, General Manager

January 22, 2013

The place has a very friendly environment where all of the employees seem to go out of their way to be cordial and helpful is some form of manner. I even had the GM take me to the service dept and insure More

by Alex1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Espinosa
Jan 22, 2013 -

Courtesy Acura responded

Thank you for coming to see us at Courtesy Acura! It was wonderful to meet you and show you around. I am happy that you enjoyed your experience. Thank you for your great review and your recommenations! -John Osborne, General Manager

January 21, 2013

The service team was very friendly, and the waiting room was nice and comfortable. They did a thorough check on my car and solved the issue. More

by mbierstedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2013 -

Courtesy Acura responded

Thank you for the review! I am very happy to hear tha tyou had such a great experience with our service department. Thanks for choosing Courtesy Acura! -John Osborne, General Manager

January 16, 2013

I was not happy to hear there was an issue with my relatively new car (less than 4000 miles) but was treated well while they addressed the issues. It is under warranty so all is good. More

by janimac007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2013 -

Courtesy Acura responded

I am very happy to hear that everything worked out with your new vehicle. I hope we can continue to take great care of your vehicle in the future. -John Osborne, General Manager

December 05, 2012

The right front Halogen light went out. There were complications along with the light. I decided to do my 90,000 mile checkup along with the light problem and Andy Fiedler helped. He managed to low More

by MKobey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

Courtesy Acura responded

Thank you for coming to see our service department and for posting a review! I am happy to hear that you enjoyed the "Thank you" gifts and that you enjoyed the service. We are so happy to have you as part of our Courtesy Acura family! -John Osborne, General Manager

November 26, 2012

This was the first time I have taken my MDX to Courtesy Acura for service and I will definitely use them exclusively from now on. I purchased my car from another area dealer and always took it there for se More

by indigo1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Dahms
Nov 27, 2012 -

Courtesy Acura responded

Thank you for the great review! I will pass word on to Andy that you had such a pleasant experience. I am so happy to hear that the issue with your window was able to be identified and resolved for you. We appreciate that you decided to give Courtesy Acura a try and we look forward to caring for you and your vechile in the future! -John Osborne, General Manager

November 12, 2012

As always, I had a great experience with Courtesy Acura..I went in for my scheduled service and it was just great, Zach was so friendly and professional. I really enjoy going to Courtesy and will c More

by Sherri Schanbacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Nelson
Nov 14, 2012 -

Courtesy Acura responded

Thank you for the great review! I am so pleased to hear tha tyour experience with our service department was so pleasant! We appreciate your recommendations, thank you. -John Osborne,General Manager

November 09, 2012

I have always had a great experience with Courtesy Acura. I had to take my car in for service and Andy Fiedler in the service department was fantastic. I had normal maintenance as well as I had to get new More

by sondra.boroff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Fiedler
Nov 09, 2012 -

Courtesy Acura responded

I am very happy to hear that your experience here exceeded your expectations! Thank you for your recommendations and this great review! Happy Driving! -John Osborne, General Manager

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