Courtesy Acura - Service Center

I received a coupon in the mail for an oil change. Even though this was a basic service and I was using a coupon, the Service Dept. still gave my car a complimentary wash, vacuum and window cleaning...they though this was a basic service and I was using a coupon, the Service Dept. still gave my car a complimentary wash, vacuum and window cleaning...they even used Armor All on the tires! Michelle was thorough when we went through the inspection sheet and took time to discuss the new NSX and that Acura is planning 6 new models over the next few years. Great customer service will keep me coming back. More

After having the worst morning with my car (car still running with the keys out, and my 18mo locking herself in it), I took my car to Courtesy Acura to have it checked out. With it being a busy day, Matt running with the keys out, and my 18mo locking herself in it), I took my car to Courtesy Acura to have it checked out. With it being a busy day, Matt W helped me out, and was SO incredibly nice. He didn't rush me and didn't make me feel dumb since they couldn't prove what was wrong with my car. He was so patient and knowledgeable about cars. I was so beyond happy with my experience there. More

My Acura TL is by far the best, most reliable, and cost effective of any vehicle that I have ever owned. I have tried other Acura service departments but Courtesy Acura is aways my first choice. Sandy is g effective of any vehicle that I have ever owned. I have tried other Acura service departments but Courtesy Acura is aways my first choice. Sandy is great at explaining what needs or does not need to be serviced. More

Went in for the usual oil change. Asked them to check the battery, as there had been a slight hesitation in starting. Lorenzo told me that was part of their multi-point check, but would make sure to note it. battery, as there had been a slight hesitation in starting. Lorenzo told me that was part of their multi-point check, but would make sure to note it. After I went to the lounge (which is quite nice and has great amenities: coffee, tea, water, soda, cookies, fruit, granola bars, etc) to wait for my car, I was only there about 10 minutes when Lorenzo came in to tell me it was indeed the battery and he showed me the print-out of the test which barely registered. The battery was replaced and oil changed all within an hour. Courtesy Acura has always been the best dealer I've ever used for serving my 2006 Acura TL (bought the car there also). More

Went in for service, took me on short notice: 2012 Went in for service, took me on short notice: 2012 Acura MDX(Best vehicle I've ever owned), Courtesy Acura(Great Dealership, they really keep t Went in for service, took me on short notice: 2012 Acura MDX(Best vehicle I've ever owned), Courtesy Acura(Great Dealership, they really keep their word), Lorenzo Sanchez(we feel like family). WOW, it just doen't get any better than that! More

I took my 01 MDX in to Courtesy Acura on 4/30/12 to have the timing belt done. My experience was stellar for MANY reasons! First, Courtesy Acura was very competitive with respect to price - they beat the the timing belt done. My experience was stellar for MANY reasons! First, Courtesy Acura was very competitive with respect to price - they beat the price of most of the little guys. Second, they work on my type of vehicle all of the time - as such, I had peace of mind knowing that competent mechanics were working on my baby. Third, they gave me a complimentary loaner vehicle and had flexible pick-up/drop-off hours that met my busy needs. Fourth, they didn't try and sell me on the stuff that I don't need - they are a no-nonsense type of service department. Fifth, they gave my MDX a complimentary wash and vacuum! Overall, they have great customer service! What more can you ask for?!?! I will most definitely be going back - even for routine oil changes! More

Outstanding service and follow up from Service Consultant, Rob Heath. Had to have some warranty work done on our TL which merited a multiple day repair job. Rob offered a loaner and when it turn Consultant, Rob Heath. Had to have some warranty work done on our TL which merited a multiple day repair job. Rob offered a loaner and when it turned out that an extra day or two was necessary to wait on delivery of parts, he even asked if we wanted to trade up to a nicer model loaner, which was a very nice offer. His follow up with me and timely updates on progress of the repair were also very appreciated. More

The Service was great and honest. They a great job with helping me with my car problems. I will not go to any other acura service place than Courtesy Acura. helping me with my car problems. I will not go to any other acura service place than Courtesy Acura. More

Michelle Mallory was the very best service person I have ever worked with. She was very well informed on the service needed and did not try to sell me on extras I did not need( which was the reason I left m ever worked with. She was very well informed on the service needed and did not try to sell me on extras I did not need( which was the reason I left my old dealership). More

I have taken my Acura MDX into Courtesy Acura a couple times now for oil changes. Everyone at the Service Center is so friendly. This last time I went in Lorenzo helped me he was quick and efficent and of times now for oil changes. Everyone at the Service Center is so friendly. This last time I went in Lorenzo helped me he was quick and efficent and offered to get me something to drink when I came to drop off the car and arrived to pick it back up. I got a loaner car and it was clean and in good condition. Thank you Courtesy Acura! More