Courtesy Acura - Service Center

We stopped to have Lou look at our XM radio that was not working. He was very helpful and got us on our way quickly. working. He was very helpful and got us on our way quickly. More

Awesome service! Sandy S Was a big help when bringing my car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust i car in for some fixing and maintenance. I feel like he is honest and considerate of my family's needs. Courtesy Acura has definitely won my trust in their service department through visits over the years explaining what is necessary, what is optional, and what I need to be ready for in the future. And the guys in the garage are helpful and courteous (helping get all my car seats in and out!!) More

I was frustrated after finding out my newly purchased used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I used car needed new brakes, but Lou Taylor quickly fixed the issue. He went above and beyond my expectations. The dealership got me in the same day I called in, and had it fixed by the next day. Lou Taylor delivered my car to my house the very next day because he knew I was unhappy about the breaks and was hesitant about driving in the snow to pick up my car. He did everything possible to satisfy me! He also provided me with touch up paint I had asked for. Although I was upset my brake pads were worn, Lou took full responsibility and fixed the issue as quickly as possible. Thank you! More

Michelle is very knowledgeable and clearly explains what she recommends, why and cost. Work is done as scheduled and at the price mentioned. I am always treated with the greatest of respect and appreciati she recommends, why and cost. Work is done as scheduled and at the price mentioned. I am always treated with the greatest of respect and appreciation for my business. I would recommend this dealership to anyone interested in quality service. When I trade in my present car my next one will be purchases from Courtesy Acura. More

SIMPLY THE BEST I am speaking of the service SIMPLY THE BEST I am speaking of the service department. Even though I have never purchased a car from Courtesy Acura I trust them for all my maint SIMPLY THE BEST I am speaking of the service department. Even though I have never purchased a car from Courtesy Acura I trust them for all my maintenance. I own two Acura models a MDX and a RL and this is the only dealer that I have complete trust in. I am an ASE certified diesel technician by trade and I have brought concerns about my vehicles to Andy in service that most consumers would not recognize. This dealership has never failed to fix it right the first time. If I ask Andy Fiedler a question and he does not know the answer is straight up tells me" I don't know let me find out " no dancing around the bush. He has earned my trust. I have sent three new customers to him and they all thank me for introducing them to Courtesy. One again Andy and Courtesy are SIMPLY THE BEST. Tim Mathis Lakewood Colorado More

My experience with Courtesy Acura service department is always very positive from the moment I step out of my car and am greeted by the very thoughtful service technician who directs the cars coming in for always very positive from the moment I step out of my car and am greeted by the very thoughtful service technician who directs the cars coming in for service. Matthew Sheridan, one of the service technicians, is always very honest with me about prices and helps me prioritize what service my car needs. I trust him to take good care of my car. More

I am a customer over 20 years due primarily to their "franchise" employee, Sandy Santori, due to his experience, knowledge, friendliness, follow-through and caring. "franchise" employee, Sandy Santori, due to his experience, knowledge, friendliness, follow-through and caring. More

There is no better individual with whom to work than Sandy Santori in the Courtesy service dept. in Littleton, Colorado. I thought he was actually the manager of the whole dept because he treats us, a Sandy Santori in the Courtesy service dept. in Littleton, Colorado. I thought he was actually the manager of the whole dept because he treats us, and our Acura RDX, as family members; as though our satisfaction with the service experience is the most important thing in the week for him. He represents Courtesy in the most diligent way, showing affection for the folks who work with him and genuine concern that his customers trust him and the dealership with their Acura. He treats me, a female with limited knowledge of cars, with the same interest and respect that he treats my husband, who is an architect who can make the rest of us crazy with his attention to detail. But not Sandy. It would be great if he could offer a course to service managers in the other Acura dealerships in the country on the treatment and care of customers. That's why he's the best. More

The service was GREAT again as expected. They provided prompt communication and was excellent again. I have been going to this dealership for about 6 years and will not go anywhere else to get my acura prompt communication and was excellent again. I have been going to this dealership for about 6 years and will not go anywhere else to get my acura service. Highly recommended. More

As usual, excellent customer service and attention to detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimati detail. The only slight mar in service this visit, was a delay of about 10 minutes waiting for my service person to check me in and an underestimation of the time the job would finish. (I waited about 40 minutes past the time the job was projected to complete). I recommend Courtesy Acura, however, because their work is excellent and customer service is superior. More