Courtesy Acura - Service Center

Just bought a used RDX & had it in for service, adding accessories. After purchase, noticed a scratch on Windshield. Even though it's a buy as is, Michelle M Mallory in service was awesome in get adding accessories. After purchase, noticed a scratch on Windshield. Even though it's a buy as is, Michelle M Mallory in service was awesome in getting it paid for - no charge to me. And they gave me loaner for weekend. Nice work and thanks Courtesy. Barb G. More

Courtesy Acura has the friendliest and knowledgeable staff. They are professional and proactive, not to mention amazing car washes and amenities. I appreciate their honesty and efficient service. I don staff. They are professional and proactive, not to mention amazing car washes and amenities. I appreciate their honesty and efficient service. I don't trust my Acura to anyone else! More

I recently went in for an oil change. Sandy was so friendly and helpful and made it very obvious he cared about my car and my family's needs. After the car was inspected, he let me know of a couple t friendly and helpful and made it very obvious he cared about my car and my family's needs. After the car was inspected, he let me know of a couple things that needed attention sometime soon, but didn't push me to do it right away or pressure me to stay at the dealership for non-warranty items. I chose one of the things to take care of immediately and can plan on fixing the other things in the near future. Will definitely return to this dealership for other needs! More

Sandy Santori has always treated us with respect and courtesy. He keeps track of our service history, recommends a service schedule based on condition of our vehicle, and even suggests discounts for th courtesy. He keeps track of our service history, recommends a service schedule based on condition of our vehicle, and even suggests discounts for the service we need that can be applied to our bill. We are very pleased with the service we have received from Courtesy Acura. More

I purchased my vehicle at courtesy and have had it serviced there since. I generally work with Sandy Santori and he is very helpful, courteous. Sandy is very knowledgeable and very willing to go the e serviced there since. I generally work with Sandy Santori and he is very helpful, courteous. Sandy is very knowledgeable and very willing to go the extra mile to assist you. So far I have been pleased with the service center and it clean, comfortable waiting area. I will continue to utilize courtesy for service and will purchase another vehicle there when the time comes. More

A very professional dealership with an outstanding product and professional, knowledgeable, and caring people to make your experience in all phases of of the car owning experience as pleasurable as po product and professional, knowledgeable, and caring people to make your experience in all phases of of the car owning experience as pleasurable as possible. The service department is outstanding, my suggestion would be to see Sandy or Matt for all servicing needs. More

Brought my TL in to get a different service and my MDX for an oil change. Great service again as usually - with Michelle Mallory! Highly recommended dealer!!! for an oil change. Great service again as usually - with Michelle Mallory! Highly recommended dealer!!! More

My Acura seemed to be drawing the battery down resulting in failure to start. I took the vehicle in to Courtesy Acura for service where Mallory ( the service rep.) discussed my starting issue. She was very in failure to start. I took the vehicle in to Courtesy Acura for service where Mallory ( the service rep.) discussed my starting issue. She was very knowledgeable and was aware of similar occurrences. My car was in the shop most of the day & when I came to pickup the vehicle Michelle went through the entire evaluation process with me and explained the solutions applied to remedy the situation. Mallory is very pleasant easy to talk to about the Acura vehicles. More

I just recently started going to Courtesy Acura for my vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen vehicle's service needs and they have earned a customer for life. Their entire staff is professional and goes above and beyond what I have ever seen. I have myself worked for other dealerships and was impressed with the level of service they provided. They pay attention to the little details as well as make sure your vehicle is taken care of the right way. They do customer service the way it should be, from calling you to update you on status to putting a bottle of cold water in your cup holder when you leave and a chocolate on your console. It's like staying at the Ritz Carlton but for cars. Andy has been great to work with and I never doubted he was on my side, as well as Holly was great when Andy was not available. Even the service porters care, which is hard to find. They even have brought loaner vehicles out to my work and picked up my car when I was having a busy day. You know when everyone cares as much as they do, it comes from the top and how a company is ran. I would and have recommended them to everyone. Their level of customer service is the most impressive I have ever experienced. More

Joey has cared for my Saturns for 20 years. He's THE BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnosti BEST mechanic ever. When Saturn was dropped from GM, I followed him even though he is now 20 miles away. He is thorough, fast and a great diagnostician. More