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Courtesy Buick GMC
Louisville, KY
662 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 662 reviews
June 08, 2012
I took my 2006 Kia in for some road noise I was experiencing, and Allen and his team found the problem quickly and fixed it promptly. They did not treat me like I was just another woman driver with experiencing, and Allen and his team found the problem quickly and fixed it promptly. They did not treat me like I was just another woman driver with no mechanical ability whatsoever. It was refreshing to be treated with respect instead of the stereotypical "blonde" and mechanic relationship. They also replaced my brakes which were chattering during stops. The service was prompt, courteous and well priced. I further asked for a detail service and received my vehicle looking like it had come off the showroom floor. This team works well together to ensure the customer is happy and the workmanship is top ratae. Cheryl Bryant was instrumental in passing along my concerns to the team and ensured that the best possible price was given to me, as the customer. She was prompt with the paperwork and thoroughly explained all charges without hesitation. Cheryl is knowledgeable, pleasant to work with, and very proactive in ensuring customer satisfaction. You have a great team Sam Swope! More
by Debt925
Employees Worked With
Cheryl Bryant, Allen
February 23, 2012
I purchased my GMC Terrain from Sam Swope in 2010. At the end of last year my left blinker went out. I took the car back to the dealer to get serviced and had a wonderful experience. The staff was very court end of last year my left blinker went out. I took the car back to the dealer to get serviced and had a wonderful experience. The staff was very courteous. I didn't have a long wait. The problem was taken care of and I've had no problems since. I would recommend Sam Swope to any prospective customer without a doubt. More
by Michael2012
Employees Worked With
Service Agent
