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Courtesy Buick GMC

Louisville, KY

4.8
401 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 401 reviews

August 01, 2022

Our salesman was pleaseant, courteous and not pushy. Very informative and patient giving us time to process. More

by lljackson0808
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 15, 2022

Bought new 2019 gmc truck with duramax diesel. After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service perso More

by rpark4
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Courtesy Buick GMC responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (502) 287-1507 to share more details about your visit so we can make things right.

June 21, 2022

purchased third car in 3 years @courtesyBuick…didnt think of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 More

by DestinationCourtesyBuick
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Baxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Jun 23, 2022 -

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

My experience with this dealership was absolutely amazing and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everyth More

by Mamadou C.
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddell
May 21, 2022 -

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 28, 2022

Excellent experience. No pressure selling, just good help. Ryan was very professional and very friendly & helpful. More

by drr0831@gmail.com
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2022

Salesman was good to work with. Love my new Buick Envision , my trade in was a 2019 Envision.Trade in was a good value. Unfortunately, no incentives were offered by GM or the dealer More

by stephenhfreyer51
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, accounting
Apr 30, 2022 -

Courtesy Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 24, 2022

Excellent transaction. Showed up one day and made the deal with down payment. When the car arrived, took 30 minutes to walk in and out. Overall great guys, no pressure, no More

by MS
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 20, 2022

Easiest experience I have ever had purchasing a car. Mickey and the finance team made our purchase super easy. No crazy markup like other GM dealerships and very fair on trade. They have my busine More

by abeallIndiana
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 20, 2022

Their customer service is unmatched to their competitors. They also gave me great trade in value. I live in Johnson City and it was worth the drive to Kingsport. More

by John
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Baxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Meade
Apr 23, 2022 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 18, 2022

I went to look at a suv. Mickey was very nice nice and helpful. He answered all my questions. I bought a Used Buick Encore Gx from him. All of those who assisted me were ver More

by Pacjadi
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

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