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Courtesy Buick GMC
Louisville, KY
499 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 499 reviews
April 19, 2024
Jeff and the additional staff made the purchase of my Buick Encore a seamless process! I’d been to other dealerships and all the things I was looking for were not aligning. Jeff ensured all my needs were Buick Encore a seamless process! I’d been to other dealerships and all the things I was looking for were not aligning. Jeff ensured all my needs were met. Exceptional service! More
by Leslie R.
Helpful April 17, 2024
We were very satisfied with the customer service of this dealership. We will definitely use them in the future. dealership. We will definitely use them in the future. More
by juliestraub1964
April 15, 2024
Ryan was our salesman, and he was top notch. We had a great experience all around. We had a great experience all around. More
by Mroop
April 14, 2024
Very easy to deal with I got exactly what I asked for. My salesman was very helpful and explained all the features of my new truck My salesman was very helpful and explained all the features of my new truck More
by truckracer39
April 11, 2024
This is the best no pressure group I have ever had the pleasure of working with. Had no intention of getting a new truck. Had to have service done on my 2020 and it was the best run service department pleasure of working with. Had no intention of getting a new truck. Had to have service done on my 2020 and it was the best run service department, the communication with the service writer was excellent. They say service is what sells, this is a 100% correct, the whole team at Courtesy is wonderful. Customer for life!!!! More
by wade
April 10, 2024
Very friendly, helpful courteous and professional. The only Dealer that delivered the new car free of charge The only Dealer that delivered the new car free of charge More
by Tomjoe3
April 09, 2024
I had a great purchase experience with Mickey. He was was very knowledgeable and thorough in showing me the Sierra Denali. He was was very knowledgeable and thorough in showing me the Sierra Denali. More
by gipsontodd
April 07, 2024
Got a great deal for a truck I would have never envisioned ever owning. Was treated great from the minute I walked in. Matt Kremer showed and explained everything needed to know about the vehicle. envisioned ever owning. Was treated great from the minute I walked in. Matt Kremer showed and explained everything needed to know about the vehicle. Matt was helpful and very knowable. He answered all of my questions and never once came across as pushing the vehicle or not caring for the customer. Kody Waddell made the finance portion easy. He explained d each program in detail which helped in deciding the program I wanted. The folks treated myself and my wife with the utmost respect. Pluse the have a great sense of humor. Was a great experance. Special recognition of a friend, Mr Stuart Singleton who helped make this happen. I got a wonderful vehicle and left not feeling like I made a bad choice. Thank you all, my self and my family will be back. I plan on telling my story to anyone who listens of a great dealership with stellar employees. Thank you all. More
by jeffrey.lowder1
April 06, 2024
Very friendly. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. More
by CherylBohannon9
April 04, 2024
We had a good experience at Courtesy Buick GMC. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. More
by Donnacotterill52
