
Courtesy Chevrolet Center
San Diego, CA
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3,575 Reviews of Courtesy Chevrolet Center
Courtesy Chevrolet Is Awesome Courtesy Chevrolet is awesome. Their services department is fast, efficient and thorough. The service advisor, Rafael, is a great person to work wit Courtesy Chevrolet is awesome. Their services department is fast, efficient and thorough. The service advisor, Rafael, is a great person to work with. He is friendly. greats me by name and is knowledgeable about the service Courtesy Chevrolet provides. He also knows what service. may vehicles needs More
No accountability, sold me a 2017 piece of junk Absolutely worst experience. DO NOT buy a car from here. I bought a 2017 Chevy volt, worst car buying decision I have ever made. Nothing but problems Absolutely worst experience. DO NOT buy a car from here. I bought a 2017 Chevy volt, worst car buying decision I have ever made. Nothing but problems and the worst part is they have accountability. In less than 6 months my center screen died. They tried to charge me to diagnose it and then tried to charge me to replace it when they determined it needed to be. I successfully argued with the manager and finally they agreed to replace it. Now, a year later, the screen is dead again, and they offer no warranty on new parts. And now they want me to pay a diagnostic charge to look at it!!! I still have a clicking noise in my car that they looked at over 5 times and 3 of those times assured they fixed it but the problem still persists. Then they told me that it was not actually an issue and must be "some change in the cupholder or something." They gave me a huge truck as a loaner which cost me over $60 in gas (myvolt gets 70mpg), they never paid me for. Finally, I asked if I could swap the car with a comparable model. They brought me to the sales department and tried to give me significantly less than I paid trade in value and then wanted me to pay the difference for an almost identical volt, with 3k less miles but with damaged rims. Again, save yourself the trouble. More
Always a pleasure dealing with Larry! Larry is wonderful, he always explains the next steps for what will need to happen next visit in). Love working with Larry and will definately be back Larry is wonderful, he always explains the next steps for what will need to happen next visit in). Love working with Larry and will definately be back! More
Carmen Offered excellent customer care. was very helpful. service was completed in minimal time. There was however a small deficiency, tire pressure was n Offered excellent customer care. was very helpful. service was completed in minimal time. There was however a small deficiency, tire pressure was not checked or applied. More
everything good ! everything good as always .... at times the courtesy is a bit overkill ... Solon , Rafael , and the cashier that handles the paperwork all treated me everything good as always .... at times the courtesy is a bit overkill ... Solon , Rafael , and the cashier that handles the paperwork all treated me with kindness and respect ...what more could one ask for ? More
Warranty confusion I brought my Equinox in for service because it was stalling on the road. I have two young children and needed a rental car. I was told the rental rate I brought my Equinox in for service because it was stalling on the road. I have two young children and needed a rental car. I was told the rental rate would be about $45 per day unless it was covered under warranty. However, they couldn't tell me the issue was covered under warranty until the car was inspected. It took two days to get the car inspected after drop-off. Luckily, I was under warranty. This policy is frustrating. More
Oil Change/Tire Rotation I had a 2 pm appointment but arrived around 1:20. I was helped right away. The service person was professional and friendly. I was told it was no p I had a 2 pm appointment but arrived around 1:20. I was helped right away. The service person was professional and friendly. I was told it was no problem the car was taken in right away. I was out of there by 2:30 pm. More
Camaro Headlight and 20k mile service Came in for a headlamp replacement and rear sensor fix. Larry took care of that and also brought up doing the 20k mile service and explained what that Came in for a headlamp replacement and rear sensor fix. Larry took care of that and also brought up doing the 20k mile service and explained what that was, with great detail - and helped me understand what each step did for the vehicle and why it's valuable. AKA, not just an upsell. He was thorough and thoughtful about my time and what I needed to know. More
Oil change good. Car wash not so good. The oil change was great. Part of my warranty. But, I was unhappy with the free car wash. The white painted rocker panels clearly still had mud on t The oil change was great. Part of my warranty. But, I was unhappy with the free car wash. The white painted rocker panels clearly still had mud on them. If you’re going to wash the car, it should be done right and completely. More
Georgi and Larry are the best! 8 years 3 vehicles I’ve been dealing with Larry. Georgi is awesome as well! Highly recommend Courtesy Chevrolet been dealing with Larry. Georgi is awesome as well! Highly recommend Courtesy Chevrolet More