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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

February 14, 2020

Honestly should of known I’d get gouged on pricing. I needed a tailgate, headlight and tire sensors fixed. The pricing was up front but felt no help with explanation of labor charges. I ate the $700 plu More

by WOODIDDY78
Recommend Dealer
No
Employees Worked With
Larry
Feb 18, 2020 -

Courtesy Chevrolet Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 14, 2020

Service was excellent. Easy appointment setup. Needed oil change, tire rotation and two nagging issues fixed. Team was able to fix both issues and get to the oil change and tire rotation in one day. Gr More

by SMITHINSD
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Feb 18, 2020 -

Courtesy Chevrolet Center responded

Smith, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Courtesy Chevrolet of San Diego's Service Department. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 13, 2020

Rafael is awesome! Excellent communication throughout the service. He helped me with maintenance service and always informed me through texts/calls in timely manner. Highly recommended!!! Thank you Rafael! More

by amber
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Feb 13, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for your feedback, Amber. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Rafael. Please let us know if we can ever help you in the future. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 12, 2020

Subpar Oil change was completed within an hour but waited an additional hour for paperwork. It did not seem to be a busy day, and had to constantly ask what More

by M.Carrera711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 12, 2020 -

Courtesy Chevrolet Center responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 12, 2020

Very Pleased Customer! As I have shared with you on several occasions, Courtesy Chevorlet has and is providing the best customer service in all it's departments, but especia More

by feaglerobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook, Solon Woodard
Feb 12, 2020 -

Courtesy Chevrolet Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 12, 2020

David our Salesman was Amazing helping us buy our Brand New Chevrolet Trax! Definitely will ask for him again for our next purchase! Thanks Again! More

by CWALKENFORDSR
Recommend Dealer
Yes
Employees Worked With
Larry Cook, Doug Burroughs, David Dominguez
Feb 13, 2020 -

Courtesy Chevrolet Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 12, 2020

too long to get it done! The service manager was great,calling me and giving updates. I don't think it should have taken so long to get this done..not enough technicians to w More

by LAWRENCEWASSERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Cook
Feb 13, 2020 -

Courtesy Chevrolet Center responded

Lawrence, we appreciate you sharing the feedback regarding your recent service appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 12, 2020

Bought my first new truck back in 2017. Traded that one in and got a great deal on a new 2019. As always my experience with all the staff was professional, friendly, and made the purchasing process simple More

by JAKEGLUCKY
Recommend Dealer
Yes
Employees Worked With
Larry Cook, Kris Jones
Feb 13, 2020 -

Courtesy Chevrolet Center responded

Jake, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Courtesy Chevrolet of San Diego. We can’t wait to see you for your next servicing appointment! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 11, 2020

Needed my car's first oil change service . Everything went as smoothly as I needed it to be!! Took it in at lunch time and picked it up after work. More

by VALERIREILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Feb 12, 2020 -

Courtesy Chevrolet Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

February 11, 2020

Very helpful with no high pressure! I went to Courtesy just to look at a used Volt and found the perfect car, just off lease. Their personnel were very helpful and knowledgeable about al More

by LAROSE2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Burroughs, Carlos Covarrubias, Robby Holley, Tim Docherty
Feb 12, 2020 -

Courtesy Chevrolet Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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