
Courtesy Chevrolet Center
San Diego, CA
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3,575 Reviews of Courtesy Chevrolet Center
Great Experience I looked up a car in auto trader that I have been waiting to get, and the add said it was located at this dealership (Courtesy Chevrolet) my Experienc I looked up a car in auto trader that I have been waiting to get, and the add said it was located at this dealership (Courtesy Chevrolet) my Experiences at other dealerships have not been particularly pleasant! My Experience was great! Mike my salesman was polite, friendly and was looking out for my best interests, which was getting a good deal in my price range! I would and will recommend this dealership to all my friends and family in the future! More
Excellent service as always! Thanks, Rafael, for such great service. I brought my Volt in yesterday and although it wasn't ready quite when I expected, Rafael came thru with trans Thanks, Rafael, for such great service. I brought my Volt in yesterday and although it wasn't ready quite when I expected, Rafael came thru with transportation and it all worked out great. Courtesy is my go-to place for service, and I can always count on Rafael. More
Good experience Great experience! Very helpful, friendly, knowledgeable staff. Kameron was great, can’t say enough good things about him. Would definitely recommend C Great experience! Very helpful, friendly, knowledgeable staff. Kameron was great, can’t say enough good things about him. Would definitely recommend Courtesy to everyone I know. More
Great experience, smooth transaction! After visiting several dealerships and having zero luck with them regarding the car I wanted, we contacted Courtesy and were greeted with a cheery voi After visiting several dealerships and having zero luck with them regarding the car I wanted, we contacted Courtesy and were greeted with a cheery voice, Christa, and an assurance that the vehicle would be ready for us when we arrived. Upon arrival, we were quickly greeted and shown to the car by Robby, which was pulled up front and ready for us to do a test drive. The whole process was easy and smooth - I strongly recommend giving Courtesy a chance to earn your business! More
Amazing service and great price! Robby and Ernie did a great job at getting me the Chevy Bolt that I wanted at the price that I wanted. They went above and beyond to make it happen. I Robby and Ernie did a great job at getting me the Chevy Bolt that I wanted at the price that I wanted. They went above and beyond to make it happen. I recommend Courtesy Chevrolet to all! More
Larry was very informative and professional, service was great. Did not have me waiting a long time for help. Would definitely recommend friends for future was very informative and professional, service was great. Did not have me waiting a long time for help. Would definitely recommend friends for future work. More
Courteous upon arrival. Service was completed quickly. Rafael Ramirez is my service contact for my car. He always knows who I am and why I am there- don't have to explain everything. There is always grea Rafael Ramirez is my service contact for my car. He always knows who I am and why I am there- don't have to explain everything. There is always great follow-up and he is very timely with reminders for scheduling the next maintenance. More
Oil handprints all over outside and inside of truck After making an appointment to drop my diesel truck off on a Saturday, when I dropped the truck off I was informed that there was no diesel tech worki After making an appointment to drop my diesel truck off on a Saturday, when I dropped the truck off I was informed that there was no diesel tech working. Therefor I could only get an oil change , tire rotation, and a recall issue looked at. The display showed low coolant but I was told it couldn’t be looked at all in the same day. Mind you I dropped the truck off at 8:30am. I was informed that the truck was ready to get picked up. I showed up got my Keys and went to pick up my truck. Keep in mind that this truck is kept covered and detailed 100% of the time. I informed them not to wash it , and they didn’t. However to my surprise there were oil smudges and handprints on every panel except for the bedsides. It is a 2017 2500 hd duramax diesel ltz (white) it was the first thing I noticed when I saw the truck. I was gonna blow it off and drive home. I opened my door and there were oil arm prints all over the door panel in multiple locations. I went to the service writer to show her. I never write reviews and never complain about anything. But when you spend $70,000 on a truck that you keep immaculate and this is how it comes back to you is unacceptable. Granted it took me 10 min to clean the truck up when I got home but that’s not the point. How the tech could not notice this is beside me. I was a mechanic for 9 years and never once did I do this to a vehicle. At the very least if there was anything I made sure to clean it up before the vehicle left. If attention to detail in something as simple as an oil change is overlooked then what does that say about the other repair services that are offered. In closing I will not be taking my truck here in the future. I will find another dealership that hopefully will treat my vehicle as it was their own. More
Above and beyond..."Bravo Zulu" A hearty "Bravo Zulu" and well done to Courtesy Chevrolet Service Advisor Rafael and all Service staff for taking very good care of my 2015 Camaro SS. A hearty "Bravo Zulu" and well done to Courtesy Chevrolet Service Advisor Rafael and all Service staff for taking very good care of my 2015 Camaro SS. Rafael and the Service Mechanic(s) went above and beyond to explain and show me the condition of my brake system and explain what was needed and why as well as my scheduled maintenance. They always put the customer's Safety First and address all customer concerns without hesitation, with constructive feedback. I gotta say the much needed maintenance did put quite the dent in my budget $$ but it's for the best in the long run to keep my vehicle running tip top. Thanks Again Rafael! More
Under inflated tires On Friday 2 Aug I took the car in for a 6000 mile oil change, and tire rotation. Prior to bringing it I noticed that the tire pressures were in the 32 On Friday 2 Aug I took the car in for a 6000 mile oil change, and tire rotation. Prior to bringing it I noticed that the tire pressures were in the 32-33 range and the door decal indicates a 35 psi optimum. So I requested that they check the pressure while rotating the tires. On Monday (the next time I drove the vehicle) I received a low tire pressure light on the dashboard. I checked the system and the two rear tires were at 28 psi and the two front tires were at 30psi. Essentially your mechanic removed air from all my tires without checking the manufacturers recommendations. The owners manual clearly states in at least three places that driving the vehicle with under-inflated tires could cause a safety risk and increase the danger of rollover. I returned on Monday and had the tires filled to the correct PIS. I will not be returning for any future services. More