
Courtesy Chevrolet Center
San Diego, CA
Filter Reviews by Keyword
By Type
3,575 Reviews of Courtesy Chevrolet Center
Great service We had our daughters car towed there after hours and called them the next day. They had it fixed and ready within a few days. We had our daughters car towed there after hours and called them the next day. They had it fixed and ready within a few days. More
Satisfied customer Service rep Rafael was helpful and added comfort to my visit. Had to bring in my car hor 2nd time due to same alerts of stabilier/xx engine light as f Service rep Rafael was helpful and added comfort to my visit. Had to bring in my car hor 2nd time due to same alerts of stabilier/xx engine light as from 1st time which mechanic had to change pistons. Problem with malibu 2016, as read from Chevrolet forum. This time was told it was a misfire from cylinder 1. I hope no more issues occur. Wait time this home was 1 day. Thank you More
Rude Staff My wife brought our vehicle into be serviced at Courtesy. We have always had a reasonably good experience at your center. However, the check out sta My wife brought our vehicle into be serviced at Courtesy. We have always had a reasonably good experience at your center. However, the check out staff (a female believed to be named Jesse) was rude and inattentive. When the vehicle was ready, my wife went in to make sure payment was handled. She was told the paperwork was not ready. She then asked if Jesse could call to get the paperwork. Jesse, annoyed by the request, called. After 15 minutes of waiting, my wife asked if Jesse could follow up on the paper work. Once again annoyed, Jesse actually got out of her chair and walked into the other room and returned with the paperwork. She then rudely and abruptly closed the transaction. Additionally, during the time where my wife was waiting to finish the transaction, Jesse had gotten up and went into the backroom where she was heard talking about this customer. Later, one or two girls came out and walked by looking at my wife as if to see who Jesse was talking about. While I cannot confirm the conversations in the backroom, it was clear to my wife that Jesse was talking negatively about my wife to the other girl(s). We drive that vehicle from Alpine to Mission Valley. There are plenty of good service centers along the way, including those in Alpine. This kind of behavior certainly does not encourage one to drive to Mission Valley. We were very disappointed with the this person's conduct and rudeness. She was apparently put off because she had to help my wife. Thanks for considering my comments. More
mechanics suck we have brought our truck in numerous times insisting something is wrong with our calipers and or brake system and each time we are told nothing is we have brought our truck in numerous times insisting something is wrong with our calipers and or brake system and each time we are told nothing is wrong, we are wasting our time, money, miles, and breath because something is wrong with our truck but the MECHANICs won’t diagnose properly, our issue Is still NOT FIXED and it was our 4th visit! our truck is only 1 year old!!! Andy is helpful and tries to get it done but the mechanics SUCK, they get zero stars! More
Great job Andy is very helpful he keeps me informed. He finds the problems and has them fixed. They get me a ride home in a timely manner and don’t try to overs Andy is very helpful he keeps me informed. He finds the problems and has them fixed. They get me a ride home in a timely manner and don’t try to oversell me. Thanks Andy. More
Too long waiting I had an appointment and was told one hour waiting time. It turned out to be over two hours. No one came to explain that my car was ready when it was I had an appointment and was told one hour waiting time. It turned out to be over two hours. No one came to explain that my car was ready when it was and the paperwork was delayed as well. More
Awesome group. These guys are great. The service was quick and not pushy. They were very helpful and fast. I was very impressed. I would go back again. These guys are great. The service was quick and not pushy. They were very helpful and fast. I was very impressed. I would go back again. More
Tyler is the best I drop my truck off on Friday and was shuttle home organize by Tyler Tuesday. My truck was working on and then my wife and I were picked up from the I drop my truck off on Friday and was shuttle home organize by Tyler Tuesday. My truck was working on and then my wife and I were picked up from the airport after my truck was worked on again organize my Tyler. the customer service was fare and above My expectations. The customer service that we received from Tyler and was exceptional. More
Oil change Great customer service and fast service. Thank you for doing an amazing job I really appreciate it and I would recommend this dealership for services. Great customer service and fast service. Thank you for doing an amazing job I really appreciate it and I would recommend this dealership for services. More
Great Service This location has great staff and quality service. I will continue to go back for service when needed. I highly recommend them in to anyone looking fo This location has great staff and quality service. I will continue to go back for service when needed. I highly recommend them in to anyone looking for a service center. More