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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
4,674 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,674 reviews

February 03, 2022

Thanks to courtesy Chevrolet and Tim John for a great experience we drove away in our brand new traverse they definitely took care of us More

by Miranda leyvas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim John
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Feb 03, 2022 -

Courtesy Chevrolet responded

Miranda, thanks for this marvelous review and congratulations on your new car! We are so pleased that Tim was able to provide you with such exceptional service. Thank you for choosing Courtesy Chevrolet and enjoy your new Chevy Traverse! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 03, 2022

He was very courteous and helpful and I’m thinking in buying all my future cars for myself and my family from him! More

by esthelav411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Real
Report | Print
Feb 03, 2022 -

Courtesy Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Courtesy Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 03, 2022

Excellent experience from the beginning to the end. Thank you Tim. The transaction was flawless. 5 stars to the all team from sale, finance, details and reception. More

by henrychaperont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Escobedo, 5 stars .thank you., Tim John
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Feb 03, 2022 -

Courtesy Chevrolet responded

Henry, it is reassuring to know Tim provided you with a hassle-free and great shopping experience. Courtesy Chevrolet's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 01, 2022

It's been about 12 years since I bought a vehicle from a dealership. I was a bit nervous at first but I'm glad I chose Courtesy Chevrolet. Oscar Castro was amazing and made everything simple! I'm so happy w More

by mccalister918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Castro
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Feb 02, 2022 -

Courtesy Chevrolet responded

What an enjoyable review to read! It is reassuring to know Oscar provided you with a hassle-free and great shopping experience. Courtesy Chevrolet's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 01, 2022

Jose was very helpful on my car search. I would recommend anyone looking for a vehicle to ask for him. More

by Ldempsey90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nasario
Report | Print
Feb 01, 2022 -

Courtesy Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jose and the rest of the Courtesy Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

Juan is a great salesman that is always easy and efficient to work with. He will always be my first choice for car buying. More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Congratulations on your new vehicle, Daniel. Thank you for writing such a great review about your experience at Courtesy Chevrolet! We appreciate the feedback and are pleased that your experience with Juan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.\ Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

One of the Phoenix dealers that plans to mark up the new Silverado EV over MSRP. More

by JJJAZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Mendez
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Jan 31, 2022 -

Courtesy Chevrolet responded

We appreciate you sharing your experience with us at Courtesy Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Jan 31, 2022 -

JJJAZ responded

To elaborate on what was stated in my review. I reserved a new Silverado EV 1st Edition. I was calling around trying to figure out which dealership to attach my reservation to and called your dealer since you state on your website, "No Dealer Addendum Pricing means no games, no additional mark-up on all new Chevys in stock.". However, when I asked the salesman if your dealership will be marking up or adding on from MSRP, I was told to expect "at least" a $5k markup on the new EV. I guess a factory order doesn't qualify as "in stock". At least I can say Jimmy was up front about it.

Jan 31, 2022 -

Courtesy Chevrolet responded

Thank you for your feedback and for your interest in the Chevrolet Silverado EV. Unfortunately, since the vehicle is not available to the public yet, we have not been given any pricing on it. Also, the price is not determined at the dealership level. If you have any questions or would like to discuss this further, please do not hesitate to reach out to us. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Feb 01, 2022 -

JJJAZ responded

This response was both inaccurate and unnecessary. Actual price is irrelevant to the topic being discussed, which is selling at MSRP. The topic is about markups relative to the eventual price, which IS, in fact, determined by the dealership. You may say it is too early to determine if there will be mark-ups but that is precisely why I rated as I did. Customers have to declare a dealer at the time of their reservation so if you can't commit to selling at MSRP yet then you should not be considered one of the dealers to go to for pre-orders.

January 31, 2022

I’ve been going to Courtesy for 5 years, ever since I moved from Nevada and Mr. Juan Larios have never failed to help my family and I get the best vehicle that suits my big family. Thank you Courtesy for More

by Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Alexander, thank you for the feedback! We are happy to hear about your positive experience at Courtesy Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

I had a good experience with this employee with good customer service looking forward on coming back! More

by Joseajimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Jose, thank you for taking the time to share your feedback. Each employee is a valued member of the Courtesy Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

Juan is an excellent and professional salesman. Always there for any questions or concerns I have on my vehicle. Would definitely recommend to everyone to see Juan at courtesy. He will take great care of More

by Sarah22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Thank you for taking the time to write about your experience with us, Sarah! At Courtesy Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Juan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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