Courtesy Chevrolet

I received Great service at Courtesy Chevrolet through Lamar McLaughlin While purchasing a 2018 Chevrolet Silverado. I would also referred family and friends to courtesy Chevrolet thank you Lamar McLaughlin While purchasing a 2018 Chevrolet Silverado. I would also referred family and friends to courtesy Chevrolet thank you More

Mika was very understanding and professional. We had our children with us and he made it incredibly easy with the paperwork by having everything already prepared for us! Thank you Mika! children with us and he made it incredibly easy with the paperwork by having everything already prepared for us! Thank you Mika! More

Today I went looking for a car and he was so friendly and found the car I wanted! He was so helpful throughout the process found the car I wanted! He was so helpful throughout the process More

All-Around Fabulous Experience Buying a Tiguan through Edwin My wife and I have owned over 30 cars in 20 years, so we've acquired a lot of experience with car-buying. So, we know all of the "tricks" that dealer My wife and I have owned over 30 cars in 20 years, so we've acquired a lot of experience with car-buying. So, we know all of the "tricks" that dealerships can play with sneaky add-ons, pressure tactics, bait-and-switch, etc. There was absolutely no games or trickery going on from start to finish with regard to my purchase of a 2018 Tiguan SE. Edwin Marinez was our salesman. He treated us extremely well and he really went out of his way to make it a very positive car-buying experience for us. Edwin is a down-to-earth Chicagoan and he has a very kind and pleasant demeanor. Besides being personable, Edwin is experienced in not just auto sales but auto-finance as well; that showed throughout the negotiating and deal-making process involving a manager. Give Edwin a shot and you won't regret it. Also, Erik the finance manager was awesome to work with and he respectfully accepted my decisions when we talked about gap insurance and extended warranties and vehicle protection programs. Erik got us a killer interest rate which enabled us to add Ally warranty coverage to the loan with a monthly payment we could afford. More

false advertisment My 2013 truck i bought advertised that it had a back up camera but it did not have one i talked to many people about this and could not get any answer My 2013 truck i bought advertised that it had a back up camera but it did not have one i talked to many people about this and could not get any answers no one would follow through i last talked to ryan washington and he said someone would call me that was over two weeks ago and no call with type treatment i would never refer anyone to courtesy chevrolet More

Kevin was very helpful in my purchase of a new Chevy Silverado. His expertise was very beneficial in convincing my wife! :) Kevin was very nice and no high pressure. Silverado. His expertise was very beneficial in convincing my wife! :) Kevin was very nice and no high pressure. More

Kevin Good went above and beyond delivering my new truck to my house and hauled away my trade in. Also made sure purchase was easy and a great deal. to my house and hauled away my trade in. Also made sure purchase was easy and a great deal. More

My wife and I went in with the intention of buying a new Chevy Silverado for our son. We were abundantly clear about our desire to take advantage of the current market, leverage our GM family discount and Chevy Silverado for our son. We were abundantly clear about our desire to take advantage of the current market, leverage our GM family discount and do a trade-in. This got screwed up throughout. Instead of the 0% finance option, they told us our 690 credit score and $250K annual income amounted to a 5.99% finance rate, but then “shopped” the rate indicating they may get a lower rate only to come back with a much higher 7.12% finance rate - with GM Financing which is probably not a coincidence. They also would only offer us $5K on our Audi A5 trade-in that KBB books at @ $6K and NADA books at $7K. Our Audi is in great condition, and they barely gave us “rough trade in” value. Then finally, they said they didn’t include the trade appropriately when quoting a price, which we didn’t learn until after we had waited to sign the final paperwork, assuming we were leaving with a vehicle for our son. Between the increase in the original 5.99% finance rate, and then their error on our trade, the monthly payment increased over $120 more per month. Although our sales rep, Crystal was great, everyone who “supported” her was terrible. They cost her the sale. Although they cost us 5 hours and a ton of frustration, we were smart enough to walk away from their shady operations. I will not use Courtesy. I recommend you not as well. I will be calling the General Manager and also raising my concerns directly with GM. More

Long Business Relationship Jerry has been fulfilling our vehicle needs for 20 years. Has always been a pleasure each and every time we get to do business. I would recommend Jerr Jerry has been fulfilling our vehicle needs for 20 years. Has always been a pleasure each and every time we get to do business. I would recommend Jerry Perez to everyone, as this is the way a vehicle purchase should be. Thanks for 20 years Jerry and I look forward to many more..... More

please do not use this dealership for service. oil change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I was told the tech was working on three vehicles. not true.. I watched for 2.5hours... only my vehicle wad secviced....Do Not Use This Dealership. More