Courtesy Chevrolet

This specific dealership was awful on how they handled everything. All the way from the sales manager to the actual salesman, as soon as we walked in the door we should of walked out right away. Salesman everything. All the way from the sales manager to the actual salesman, as soon as we walked in the door we should of walked out right away. Salesman and sales manager were pretty unprofessional from the test drive to the final paperwork, kept trying to drop the down payment but extend the loan but a couple more years. Myself and wife tried to give these guys the Beni fit of the doubt and ended up purchasing a vehicle from them, during the final stages of the sale did not see the salesman or anyone for a while and was told vehicle would have a full tank in it and the salesman lied and had a quarter tank left. Drove off the lot and not a day later the vehicle completely stopped running wouldn’t accelerate and check engine light came on leaving my wife stranded in the side of the road. We had called the dealership and could not get ahold of anyone to be able to resolve the issue for almost a full 24 hours before someone had got ahold of us. The vehicle was then towed to Courtesy Chevrolet and the service department said it was a minor issue the the vehicle computer system and should be good to go. Thank goodness we had bought the extended warranty on the vehicle and did not have to deal with that dealership anymore and took vehicle straight to the dealer, who then found more issues with the vehicle that courtesy had Not disclosed to us. Almost a year to the day the vehicle completely stopped and shut down for a fourth time leaving my wife on the side of the road in over 100 degrees. The vehicle is not safe at all to drive and would not recommend purchasing from this dealership to anyone. More

I Had an awesome experience here. My agent was hard working and diligent. Roberto really went above and beyond to ensure I was satisfied and placed in a new vehicle. Love love love his drive and determ working and diligent. Roberto really went above and beyond to ensure I was satisfied and placed in a new vehicle. Love love love his drive and determination. Thank you Roberto for everything . More

Lamar and Courtesy Chevrolet were both outstanding with helping the process of getting my new TrailBlazer. Recommend to anyone needing a new vehicle to check out Courtesy Chevrolet helping the process of getting my new TrailBlazer. Recommend to anyone needing a new vehicle to check out Courtesy Chevrolet More

I received Great service at Courtesy Chevrolet through Lamar McLaughlin While purchasing a 2018 Chevrolet Silverado. I would also referred family and friends to courtesy Chevrolet thank you Lamar McLaughlin While purchasing a 2018 Chevrolet Silverado. I would also referred family and friends to courtesy Chevrolet thank you More

Lamar McLaughlin was so understanding. I am a first time car buyer and Lamar helped me get the best deal I could. For that I am grateful. car buyer and Lamar helped me get the best deal I could. For that I am grateful. More

Mika was very understanding and professional. We had our children with us and he made it incredibly easy with the paperwork by having everything already prepared for us! Thank you Mika! children with us and he made it incredibly easy with the paperwork by having everything already prepared for us! Thank you Mika! More

Today I went looking for a car and he was so friendly and found the car I wanted! He was so helpful throughout the process found the car I wanted! He was so helpful throughout the process More

All-Around Fabulous Experience Buying a Tiguan through Edwin My wife and I have owned over 30 cars in 20 years, so we've acquired a lot of experience with car-buying. So, we know all of the "tricks" that dealer My wife and I have owned over 30 cars in 20 years, so we've acquired a lot of experience with car-buying. So, we know all of the "tricks" that dealerships can play with sneaky add-ons, pressure tactics, bait-and-switch, etc. There was absolutely no games or trickery going on from start to finish with regard to my purchase of a 2018 Tiguan SE. Edwin Marinez was our salesman. He treated us extremely well and he really went out of his way to make it a very positive car-buying experience for us. Edwin is a down-to-earth Chicagoan and he has a very kind and pleasant demeanor. Besides being personable, Edwin is experienced in not just auto sales but auto-finance as well; that showed throughout the negotiating and deal-making process involving a manager. Give Edwin a shot and you won't regret it. Also, Erik the finance manager was awesome to work with and he respectfully accepted my decisions when we talked about gap insurance and extended warranties and vehicle protection programs. Erik got us a killer interest rate which enabled us to add Ally warranty coverage to the loan with a monthly payment we could afford. More

false advertisment My 2013 truck i bought advertised that it had a back up camera but it did not have one i talked to many people about this and could not get any answer My 2013 truck i bought advertised that it had a back up camera but it did not have one i talked to many people about this and could not get any answers no one would follow through i last talked to ryan washington and he said someone would call me that was over two weeks ago and no call with type treatment i would never refer anyone to courtesy chevrolet More

Kevin was very helpful in my purchase of a new Chevy Silverado. His expertise was very beneficial in convincing my wife! :) Kevin was very nice and no high pressure. Silverado. His expertise was very beneficial in convincing my wife! :) Kevin was very nice and no high pressure. More