
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,609 reviews
Roberto Romero was the best! Had a wonderful experience at this dealership. Roberto Romero was cordial, Patient and we totally enjoyed working with him.No wonder he is the top sal Had a wonderful experience at this dealership. Roberto Romero was cordial, Patient and we totally enjoyed working with him.No wonder he is the top salesman. More
I had the most wonderful experience here!! Omar in Internet sales and his Manager were awesome!! We had terrible credit and they worked with us to get the best deal possible on our used truck. Everyo Internet sales and his Manager were awesome!! We had terrible credit and they worked with us to get the best deal possible on our used truck. Everyone we talked to was super nice and they all worked hard for our deal. I would definitely go back there to buy a new or used vehicle. So impressed!! Thank you so much!!! More
Do not ever come here to buy car. This dealership is scam, they suck! Their customer service is worst too. Don't ever talk to the sale man named Alex with bald head and the big guy who is his boss, they scam, they suck! Their customer service is worst too. Don't ever talk to the sale man named Alex with bald head and the big guy who is his boss, they are so racist and mean, they don't take responsibility for what they did wrong. I regret to buy the car here, if I'd have known this dealer would sell a bad car, I would never came here in the first place. Back in 9/2019, I was so frustrated and stressed about buying car, I came to this dealership, they sold a 2015 Nissan Sentra SV with $10,000, I thought it was a good deal. But I didn't know that they would add so much fee in the end and the total came out to be $13,500, I feel it's not worth the value of the car. I made the mistakes "jumping on the boat" too soon to buy that car without thinking clearly. I made the wrong choice coming here to buy a car. The sounds of the engine is super loud and noisy, I didn't hear it when I drove on a tryout of the car, after went home, I heard that noisy sound. I also noticed there was like a glue on the front bumper on the left. I came back 2 days after I just bought a car and I asked them, they lied to me and glued the bumper. They scolded me and blamed back to me that I did it, I wanted to return the car and get a full refund back (I bought the car by cash). I was so mad and disappointed, the wheels looked so old and there were many scratches too, the salesman Alex who helped me buy that car, was so rude and irresponsible. He didn't want to help me even though he was the one who promise he would replace the wheel for me for free due to many scratches. I went on Yelp and reviewed them badly, that when they took me serious and promised to replace the wheel and the door handle for me free, the door handle at the passenger door was weak too. Alex threatened me to delete my bad reviews on Yelp, so they'd replace for me, if I didn't, they wouldn't replace it. In 12/2019, I took my car to the mechanic nearby my house to do full inspection on the car and everything. Then, they found out the biggest part on the car was really damage and worst ( you can take a look at the picture). The front bumper was bend and damage so badly, they asked if I was involved in any accident, but I didn't, I only bought the car for 3 months. They told me it was probably happened before I bought the car. I was surprised and mad, I was so disappointed at Courtesy Chevrolet, they sold me the damaged car! Even with the Carfax, it was said Clean title, and the fact about the car was only minor accident. I wrote them a complaint but they didn't get back to me. I wrote to Carfax and they didn't take responsibility for it. I was so stupid and I regret to choose CC dealership to buy car, I made a big mistake on decision buying car there. The dealer didn't even tell me about the damage front bumper, they hid it from me, they didn't take any responsible for it. Now, I understand why did the car have glue on the front. They knew they were wrong but they didn't accept it, they blamed it back to me. Honestly, one day they will get the consequences. They sold the DAMAGE CAR. DO NOT EVER COME HERE TO BUY CAR More
I went in on 2/19 for a small simple repair and waited for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as the for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as they pull up and said one of the advisors will be with you shortly but never did. He was niece and apologized and said you can go in and talk to them inside I said no.. I’ll take my car somewhere and I did and drove off. My car got fixed somewhere else where they did wanted my business. Thanks Chevy More
Not really sure if I would be using this dealership again or recommending it to anyone. Some people their are friendly and helpful like joeh that help me out with the financing of the car Omar the salesman w or recommending it to anyone. Some people their are friendly and helpful like joeh that help me out with the financing of the car Omar the salesman was helpful and friendly. I recently had an issue with the door handle I went and most of the service department didn’t seem interested in helping as I later found out cause most of them said it would be a trim issue and would not be covered . Victor bustos the service advisor was helpful at first I provide the wrong coverage. Which is why I went to speak with Eric I was already upset and explaining the situation he told the coverage I actually had which I appreciate but began getting very rude with and saying I was arguing with which I was not I was just frustrated at that point. Basically getting the car went pretty smooth but after was not. I will victor ended up being very helpful. More
We highly recommend this dealership as always! This our 4th purchase in the last 4 years. We have always purchased for Joe Harjes and now had the opportunity to work with Jurmaine as well and he has now ga 4th purchase in the last 4 years. We have always purchased for Joe Harjes and now had the opportunity to work with Jurmaine as well and he has now gained our respect and business as well. Best dealership in town and these two guys are who you want selling a car to you. You will not find better service! More
Great customer service. Really appreciate the honesty and friendliness of everyone. Carlos and Damien really helped me. Would recommend this place for all your used car needs friendliness of everyone. Carlos and Damien really helped me. Would recommend this place for all your used car needs More
Jurmaine was relaxed with us and knew the vehicles we looked at well. There wasn't any hard pressure or sales tactics used at all. I really appreciate that when buying a vehicle since it can be a tedious looked at well. There wasn't any hard pressure or sales tactics used at all. I really appreciate that when buying a vehicle since it can be a tedious process. More
The dealership was clean, everyone was friendly and genuine from start to finish, Paul, Damien, and Jon. Damien was honest and friendly and didn’t have a greasy salesperson vibe. He was great. Jon in genuine from start to finish, Paul, Damien, and Jon. Damien was honest and friendly and didn’t have a greasy salesperson vibe. He was great. Jon in finance was personable and forthcoming. I would send anyone I know to Courtesy. More