Courtesy Chevrolet

Not really sure if I would be using this dealership again or recommending it to anyone. Some people their are friendly and helpful like joeh that help me out with the financing of the car Omar the salesman w or recommending it to anyone. Some people their are friendly and helpful like joeh that help me out with the financing of the car Omar the salesman was helpful and friendly. I recently had an issue with the door handle I went and most of the service department didn’t seem interested in helping as I later found out cause most of them said it would be a trim issue and would not be covered . Victor bustos the service advisor was helpful at first I provide the wrong coverage. Which is why I went to speak with Eric I was already upset and explaining the situation he told the coverage I actually had which I appreciate but began getting very rude with and saying I was arguing with which I was not I was just frustrated at that point. Basically getting the car went pretty smooth but after was not. I will victor ended up being very helpful. More

We highly recommend this dealership as always! This our 4th purchase in the last 4 years. We have always purchased for Joe Harjes and now had the opportunity to work with Jurmaine as well and he has now ga 4th purchase in the last 4 years. We have always purchased for Joe Harjes and now had the opportunity to work with Jurmaine as well and he has now gained our respect and business as well. Best dealership in town and these two guys are who you want selling a car to you. You will not find better service! More

Great customer service. Really appreciate the honesty and friendliness of everyone. Carlos and Damien really helped me. Would recommend this place for all your used car needs friendliness of everyone. Carlos and Damien really helped me. Would recommend this place for all your used car needs More

Jurmaine was relaxed with us and knew the vehicles we looked at well. There wasn't any hard pressure or sales tactics used at all. I really appreciate that when buying a vehicle since it can be a tedious looked at well. There wasn't any hard pressure or sales tactics used at all. I really appreciate that when buying a vehicle since it can be a tedious process. More

The dealership was clean, everyone was friendly and genuine from start to finish, Paul, Damien, and Jon. Damien was honest and friendly and didn’t have a greasy salesperson vibe. He was great. Jon in genuine from start to finish, Paul, Damien, and Jon. Damien was honest and friendly and didn’t have a greasy salesperson vibe. He was great. Jon in finance was personable and forthcoming. I would send anyone I know to Courtesy. More

I’m so happy with my purchase! Kevin brought me my car and I live almost 3 hours away! Thank you so much for everything! and I live almost 3 hours away! Thank you so much for everything! More

I want to thank Jermaine and I want to thank Kevin good for calling me up in at least getting me to the car dealership if it wasn't for him I wouldn't even got the car have today my Chrysler 200 C 2015 I a for calling me up in at least getting me to the car dealership if it wasn't for him I wouldn't even got the car have today my Chrysler 200 C 2015 I also I would like to thank the finance department for all the hard work they also did I know my credit was horrible but they pulled it through and got me approved so good service hard work earns 5 stars More

Stay away, stay far away..I wish I could give negative stars WORST CUSTOMER SERVICE ON EARTH!! This is supposed to be a family owned business, well if this is how you treat your family I might as well be your en WORST CUSTOMER SERVICE ON EARTH!! This is supposed to be a family owned business, well if this is how you treat your family I might as well be your enemy. On Jan 28, 2020, I purchased a 2016 Cadillac CTS. On the way back to the dealership after the test drive, I heard the brakes squeaking. The sales associate Kenny was quick to give an excuse saying it’s because it was cold, but he assured me that if I wanted the car that he would make sure the car gets looked at by the service department and if it continues that they would take care of it (lesson to self, get everything in writing). So, I purchase the vehicle and on the way, home the brakes continue to squeak so I call Kenny and explain to him the breaks are still making noise. He said I can bring it in, and they will look at it (so far so good). I bring it in, and he tells me that the mechanic said it was break dust and that the pads has been cleaned and I should be good to go. I said ok and I would be there to pick the car up, but I would also like a print out of the report stating what was inspected and what they done to correct the issue (I am still waiting on that print out a week later). I pick the car up and I was not half way home when I heard the brake squeaking again. I called Kenny right away, but now he is saying I need to talk to Carlos because the mechanic said it was good to go. So now I’m calling and trying to coordinate with the Used Vehicle Manager Carlos Valenzuela. He tells me the same thing that Kenny said about the mechanic said the breaks are good, but I can bring it in again to have them check it. Now this is the second day. I bring the vehicle back to the dealership that night so it can be looked at first thing in the morning. After waiting all day and not hearing from Carlos Valenzuela and after calling at least 6 times and leaving 3 voice messages I finally in touch with Carlos Valenzuela. He tells me the mechanic said the breaks are good except for the squeaking…SO WHAT THE HECK IS THE SQUEAKING NOISE?? He goes on to say well if my mechanic says nothing is wrong then he has to believe his mechanic. Ok but your mechanic said he heard the squeaking and breaks do not squeak for no reason. Carlos also goes on to tell me he is no mechanic, I’m no mechanic either but common sense tells me that brakes are not supposed to make noise unless there is a problem. Carlos suggest I get a second opinion about the brakes, but I would be responsible for it. Why should I have to pay for an issue that I was told would be taken care of?? Carlos Valenzuela NEVER called me about any updates when they had my vehicle. I would have to call him multiple times before I finally got in touch with him. His attitude was very dismissive and down right RUDE. The sales associate Kenny was no better. After the first time I took the car back I tried calling him and the only thing I would get is I need to talk to Carlos Valenzuela. Sales associates always tell you if you need anything, even after the deal to give them a call. I guess what they mean is if you have someone else who wants to buy a car because after the sale is done, they are done with you. The customer service was the worse I have ever seen. If you are looking for a car and a great customer service, please do not come here. They will try to sell you a dream, but when they dream start to turn into a nightmare then you are on your own. So now I have to try to have someone else take a look at my squeaking breaks because according to Carlos Valenzuela and his mechanic there is nothing wrong with them. If you believe that I have some ocean front property in Oklahoma I want to sell you. Protect yourself and believe nothing or better yet stay far away from Courtesy Chevrolet. More

Absolutely top notch service. Damien has amazing customer service and was there 100% of the way. I knew what I wanted and I got more than I was expecting. Thank you for amazing service! I will definitely do service and was there 100% of the way. I knew what I wanted and I got more than I was expecting. Thank you for amazing service! I will definitely do business with you in the again! More

GREAT EXPERIENCE! This is the 4th car I have ever bought and it was by far my best experience. I dread going into dealerships to "negotiate" but it was a smooth process This is the 4th car I have ever bought and it was by far my best experience. I dread going into dealerships to "negotiate" but it was a smooth process. They listened to what I was looking for, how much I had to spend and they found the perfect car for me. I have never been happier purchasing a car. I worked with Crystal Fletcher and she was on top of everything. From contacting me as soon as I made an enquiry to making sure I knew everything I needed to know about my car before I drove off the lot, she was there to help! More