
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic Chris was able to help us out with exactly what we were looking for and keep us in a price range where we wanted to be. Chris was able to help us out with exactly what we were looking for and keep us in a price range where we wanted to be. More
Impala Always great service! Seen a car online and within mins has an appointment for the same day. Service was great and loved that the salesman was patient Always great service! Seen a car online and within mins has an appointment for the same day. Service was great and loved that the salesman was patient. More
Lamar McLaughlin . I took my sister to Courtesy Chevrolet just to look at cars. We were not thinking of buying a car today. Lamar McLaughlin approached us in the car l . I took my sister to Courtesy Chevrolet just to look at cars. We were not thinking of buying a car today. Lamar McLaughlin approached us in the car lot. He was very polite, friendly and totally professional. He made us feel at ease. Lamar made a miracle happen. We did not think my sister would go home in not just a reliable car but he made sure she left in a brand new 2019. He made us feel like we were his family. Lamar McLaughlin is a wonderful salesman and my family is so happy now. Lamar made our dream xome true. More
Fast and Friendly Chris was immediately helpful and patient from the start. Not having great credit can be a strain especially when you’re looking to get into a new car Chris was immediately helpful and patient from the start. Not having great credit can be a strain especially when you’re looking to get into a new car. Chris went above and beyond to work the financial side and got my a great deal on a new Colorado. If you’re looking for a helpful spot that will get you in and out in about half the time of a normal dealership - Chris and Courtesy Chevrolet have your back. More
Great experience Lamar McLaughlin turned this tedious task into a great experience for our family! Everyone involved made us feel comfortable and cared for. We got a v Lamar McLaughlin turned this tedious task into a great experience for our family! Everyone involved made us feel comfortable and cared for. We got a vehicle that works for our family with a decent interest rate and monthly payment even after a bankruptcy and that was because Lamar went to bat for us! Special thanks to Jordan Sullins with their inhouse Allstate office for going the extra mile to get us a better deal on insurance! Also, thanks to Martha Keith and Isaac Bunitsky for helping get us approved with their bank! More
Saved me! I was referred to Chris Murphy with Courtesy Chevrolet to trade my car in. I was in a circumstance I thought no one could help me with... Stuck with a I was referred to Chris Murphy with Courtesy Chevrolet to trade my car in. I was in a circumstance I thought no one could help me with... Stuck with a title loan! Chris was able to assist and approve me with a 2019 vehicle same day! Though, I waited a while to meet with finance to wrap every thing up... The kindness from the staff made a difference. I'm happy with my new car along with feeling free of the title loan debt. All i can say is overall they saved me! More
Nothing but lies. Record your conversations with them By far one of the shadiest dealerships I have ever dealt with. They will lie through their teeth with no remorse. My husband and I purchased a used 20 By far one of the shadiest dealerships I have ever dealt with. They will lie through their teeth with no remorse. My husband and I purchased a used 2017 Jeep from this dealership in July 2019. The sticker price on the car was $37,500, but by time it came to negotiate, they added $8k in additional parts that they (specifically salesman Antonio and the sales manager on the floor at the time) very clearly told us they installed on the car at the dealership. This included new tires, a lift kit and winch. A surprise $8k on top of a LISTED price already seemed shady, and honestly, we should have walked at that time, but we purchased the car. The deal was done pretty late at night, so Antonio let us know we would have to come back during the day to get the spare key and winch remote (he said that office was already closed for the day). We should have gotten this in writing, because pretty much everything they told us was a lie. Mainly, they did not install ANY of the aftermarket parts…literally not one. The car actually doesn’t even have an aftermarket lift kit! It took my husband two visits, multiple calls and me multiple emails just to get the spare key because the dealership didn’t have it. They had to call the previous owner to get it after we caused such a fuss over it. Since the dealership lied about installing the winch, they of course didn’t have the remote for it, so we had to purchase it ourselves. To make matters worse, after I initially wrote this review, the dealership contacted me. For a moment, I thought maybe we would find some resolution. However, Steve (who I believe is a used car manager) made things much worse. He admitted that the dealership didn’t put any of the aftermarket parts on. However, in attempting to explain why the dealership is not in the wrong for lying to us about the work being done there (and charging us for it above the list price), he was extremely rude and condescending. I patiently listened to his side of the story, but as soon as it came time for me to share my frustrations, he wouldn’t let me get a word in edgewise. He continued to speak over me. At one point, I said, “Can you please let me finish what I’m saying?!” and yet he continued to speak over me. I got so frustrated that I hung up on him. I don’t know that I have ever been so disrespected by a business. I’m not sure if his tone and demeanor would have been different were he speaking to my husband, but it was truly unacceptable. If this dealership has a used car you can’t live without, record every second of your conversations with them. Get literally everything in writing. They are NOT to be trusted. I would give 0 stars if I could. More
Respectful Roberto was very genuine. I really appreciated his straight forward approach. Russell in financing was great. Everyone made the experience easy. I Roberto was very genuine. I really appreciated his straight forward approach. Russell in financing was great. Everyone made the experience easy. I feel like I was fairly treated. Thank you More
Great Dealer bought my car about a year ago with courtesy , always go above and beyond for their customers. Great Honest dealership. Christian Bazan In Service & B bought my car about a year ago with courtesy , always go above and beyond for their customers. Great Honest dealership. Christian Bazan In Service & Brian Sales director are both genuine people, will not hesitate to go back when i need another vehicle. More
Fast and easy sale I decided to sell my car outright and did not want to deal with the public or wait for people to make decisions, get funding, etc. Mike Kildoo made th I decided to sell my car outright and did not want to deal with the public or wait for people to make decisions, get funding, etc. Mike Kildoo made the process effortless and gave me the best on-the-spot offer in town. I walked out with a check in less than 30 minutes. Thank you Mike! More