
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Making Ends Meet Amber was absolutely phenomenal in helping my wife and I find a great car for our budget. She was pleasant to speak to and her organization and honest Amber was absolutely phenomenal in helping my wife and I find a great car for our budget. She was pleasant to speak to and her organization and honesty througout the process made this an easier experience than expected. I would highly reccomend her for anyone looking for a new car who not only possesses knowledge, but also cares about treating you like an actual person. More
Great First Time Buying Experience Elias was extremely helpful in helping me find my first time new car to fit my needs and allow me to build my credit as someone new to credit. He was Elias was extremely helpful in helping me find my first time new car to fit my needs and allow me to build my credit as someone new to credit. He was skilled and timely in guiding me through the process and getting me out with a brand new car as soon as possible. I highly recommend going to Elias for a personalized cat shopping experience. More
Sunday Cargo Van Shopping Lamar McLaughlin helped me get my 2018 Dodge Ram ProMaster cargo van. I got to the dealer and Lamar immediately helped me. I told Lamar about what I w Lamar McLaughlin helped me get my 2018 Dodge Ram ProMaster cargo van. I got to the dealer and Lamar immediately helped me. I told Lamar about what I was looking for, the cargo dimensions and all the things that were important to me. He listened to what I had to say, even brought a tape measure, we measured the dimensions of the vans in the lot until I found my cargo van. I'm very happy with my purchase, I got a good deal! More
Excellent Santos really helped us choose what we needed. As a family of 5 we needed more space. We went in to courtesy Chevrolet Mario Ruiz introduced us to san Santos really helped us choose what we needed. As a family of 5 we needed more space. We went in to courtesy Chevrolet Mario Ruiz introduced us to santos. He explained very well the steps of trading in a vehicle. We choose a 2019 tahoe it has all that we need. Thank you santos for having patience and for helping us throughout the process. you were also very kind to our son Alex. You are a great sales man with a lot of enthusiast and you are very friendly. More
Awesome Service Ben was great to deal with and he kept me updated with the progress and issues that they found. He was great at explaining the services and even got m Ben was great to deal with and he kept me updated with the progress and issues that they found. He was great at explaining the services and even got me a ride to work so I didn't have to bother with family to do so. I will continue to go though Ben for all my Service needs and will recommend him to people I know. More
Bad experience to great We reached out to courtesy Chevrolet about a used Mitsubishi outlander and Chris responded with a better offer. Now we were there for four hours! But We reached out to courtesy Chevrolet about a used Mitsubishi outlander and Chris responded with a better offer. Now we were there for four hours! But Chris accommodated us with food and drinks, & a brand new Chevy Trax. Jeremy, in financing, was awesome. Went in for one loan, another guy changed it without consulting him. Jeremy found out we were displeased and worked hard to fix it. Those two are an awesome team!!! Side note: Stan in management was very rude and fake.... He pretended to be nice with others in the room but not so when alone. Thanks More
New truck We had called courtesy to inquire about a truck. In response Lamar McLaughlin called us and introduced himself and answered our questions. Lamar cal We had called courtesy to inquire about a truck. In response Lamar McLaughlin called us and introduced himself and answered our questions. Lamar called a couple of more times to follow up. We eventually went to the dealership and met with Lamar. We talked about what we were looking for and he took us out to the lots to look around. Lamar was very knowledgeable and answered all our questions. Long story short we found a great truck, got the deal done and took it home that day. Lamar was very helpful getting us set up with the Chevy app and explaining all the features of the truck. We were very satisfied with the knowledge and professionalism of our sales rep and courtesy chevrolet. More
Great service Lamar was very thorough in finding the right car for me. I went in looking for a used car and because of Lamar’s patience I was able to drive off in a Lamar was very thorough in finding the right car for me. I went in looking for a used car and because of Lamar’s patience I was able to drive off in a brand new 2019 Chevy equinox! Very impressed with my overall experience and absolute recommend this dealer! Thank you Lamar! More
Horrible sales service and didn’t honor sales peice Sales team worked up the numbers on a wrong vehicle and wouldn’t honor the price on the correct vehicle when we caught their error. We even told the s Sales team worked up the numbers on a wrong vehicle and wouldn’t honor the price on the correct vehicle when we caught their error. We even told the sales guy the key he got us to test drive was for the wrong vehicle and he said they corrected it but didn’t More
Unprofessional Staff I've already contacted corporate but could also drop a few lines. Came in to look at a car, sales person admitted the car key was missing a few times, I've already contacted corporate but could also drop a few lines. Came in to look at a car, sales person admitted the car key was missing a few times, never explained or review the vehicle with me. Never offered me to drive the vehicle, Never showed me the vehicle or even mentioned any feature the car has... His words were before asking for my social number. The car runs good..... and started with.. what's your social.... and collected all my personal info... never mentioned he was filling out a credit application.. after all my personal info was filled out. He printed out and asked me to sign.. no explanation whatsoever of what I was signing. Took it to a 3rd person who doubted about the information I had given about the remainder payments of my current chevy vehicle. Called the store several times during 3 days begging for and answer to my situation. Felt ignored, humiliated and harrased by their personnel. Been driving Chevy Volts since 2013 and never felt so miserable with the process of acquiring a new vehicle. Dealer never offered me a copy of my credit report as my right. Sales personnel calls you "man" when dealing with you over the phone. Very unprofessional and lack of training was demostrated since walking into the place. I felt my rights were assauted and was treated like I was trying to rob the place. On 3rd day of begging for an update and after dozens of phone calls.. sales person calls me back and starts the converstation with "man, we can't do anything for you... you would have to give us 7k to 8K to get approved and to consider working with you... felt threatened by this person over the phone... all this after collecting all my personal information.. once in store and second time over the phone while I was at work. My car needed inspection and they would not even inspect my vehicle. I love the Chevy Volt but was very disappointed with Courtesy this time... taking into consideration my second Chevy Volt was purslchased at Courtesy. I imagined I could have trusted them with my personal information... but instead.. not even a copy of my application or credit report was offered by their personnel. I can't belive a place starts asking for 7K even before the car is shown to you... and lied that the car key cannot be found and the car I was interested showed sold on the system.. If the vehicle was in fact sold and keys could not be found... why in the World would they collect my personal information with social security, income.. etc? I'm very disappointed with Courtesy Chevy. More