
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service! Honestly out of three vehicles I've bought through other dealerships. This was overall the BEST car buying expierance I've had through Courtesy. Carl Honestly out of three vehicles I've bought through other dealerships. This was overall the BEST car buying expierance I've had through Courtesy. Carlos Valenzuela was the best!!!! he made everying so simple and fast. He made us feel like home! I would defenatly recommend this place to anyone who wants to buy a vehicle. Thanks to all the staff aswell but over all Carlos for making car buying so fast and simple.... Thanks Carlos!!!!! More
Awesome Had Joe meet me right out the door to as very welcoming and nice. Looked at a Ford Raptor and loved it. Didn't pull the trigger but Joe was very helpf Had Joe meet me right out the door to as very welcoming and nice. Looked at a Ford Raptor and loved it. Didn't pull the trigger but Joe was very helpful and did all that he could to get me into that truck. More
Great Integrity I really appreciated their hard work to get me the deal I wanted while being straight forward with the numbers. They even worked hard after I left the I really appreciated their hard work to get me the deal I wanted while being straight forward with the numbers. They even worked hard after I left the dealership the first time, unable to get a low enough interest rate, called me back with a great deal on an even better car! More
Buying used car David Bailey listened to our need and found just the vehicle that met those needs. He was extremely helpful in getting the deal put together that m David Bailey listened to our need and found just the vehicle that met those needs. He was extremely helpful in getting the deal put together that met our financial goals also. More
Great experience! Oscar was very professional and knowledgeable throughout our buying experience. As we proceeded through other departments and each person was very hel Oscar was very professional and knowledgeable throughout our buying experience. As we proceeded through other departments and each person was very helpful and took good care of us. We felt very comfortable and confident in our purchase through Courtesy Chevrolet. Thank you! More
They want to help you get a car no matter what. Everyone we worked with gave us their 100% commitment. To name a few that helped were Reynaldo Blanco, David Bailey, Misty sorry I didn't catch her l Everyone we worked with gave us their 100% commitment. To name a few that helped were Reynaldo Blanco, David Bailey, Misty sorry I didn't catch her last name, and Dave Gonzales. All very helpful and all willing to keep us satisfied. It's a hard job and I appreciate the hard work and constant phone calls. Thank you team members at courtesy chevy. Oh one bad thing please fix your miserable website. You have all these cars you spend hours taking a million and one photos of to put on your website and your website suckkkssss. Spend sometime getting that to work people like to search the web. Make it happen. More
Worse service ever!!! Recently purchased my vehicle last September 2016, the sells department was real helpful helping me decide on the car I was looking into until I got i Recently purchased my vehicle last September 2016, the sells department was real helpful helping me decide on the car I was looking into until I got into the Financing department where I had to deal with Misty Gonzalez at first she was nice and helpful until it came about signing papers... I did mention to her I'm not completely sure about the extended warranty nor the gap insurance for the vehicle since it was pretty high and wanted to looks else where but she recommend that I do get it at the moment and she told me "I'm able to cancel both of the insurance's at anytime with no problem at all." And what can I say that was full of crap!!! Not even a complete month past by and I continually try to contacted her the first time she answered she mention that I'm unable to cancel any of the insurances without getting it with someone else and I told her I found another place way cheaper half the cost and she said that I would have to show her the paper work and I said okay so I emailed her all the information.... no response and a week later I try to call her she but instead of answering she dodges my phone calls. When I called with a different phone she answered not expecting it to be me and tells me that she never received my email which is BS and she made me drive all the way to the dealership (mentioning I live sort of far from) just to sign paperwork cancelling the insurances only took less then 10 mins but another thing is that she did NOT want to deal with me, she sent someone else to had me the paper and I'm going to be honest I was not frustrated and was trying to be respectful but the person that gave me the paperwork had no idea what he was doing and was such a struggle just getting copies of the cancellation. They mention it would take about 4-6 weeks for the cancellation to be in affect I said okay until the end of December once again she's dodging my phone calls finally getting in touch with her and I ask her how would I know when it cancelled for I can get my car covered she said the bank should either email or mail me something but I told her its been about to be two months and haven't heard anything and she said I don't know I would wait and little longer. So I got fed up dealing with her so I waited another couple more weeks and now it being almost the middle of January I call to speak with the manger in financing and tell him the bad service I've been receiving and that I'm just trying to cancel my insurance's and he tries to take a look at my cancellation paper work and he told me that there's nothing to show me trying to cancel anything. So right there pissed me off because clearly I've been waiting for almost three months for nothing. And have no choice to just drive all the way over there to demand them to cancel it. WORST SERVICE EVER. would NOT recommend this dealership to ANYONE. More
Amazing experience Oscar did an amazing job helping me find the best car possible. He was extremely knowledgeable with all his material, the entire experience was fast & Oscar did an amazing job helping me find the best car possible. He was extremely knowledgeable with all his material, the entire experience was fast & easy. He made sure I got the best possible deal. His recommendations were extremely helpful, everything was very much appreciated. I recommend him to anyone interested in purchasing a vehicle. More
Courtesy Chevrolet made it happen I had been shopping for a new pickup at numerous dealerships but I missed out on taking advantage of year end deals (my fault). I had resigned myself I had been shopping for a new pickup at numerous dealerships but I missed out on taking advantage of year end deals (my fault). I had resigned myself to shop for a late model used vehicle. As I was on my way to a used car lot to pay for my next vehicle, I got a call from Ken from the internet sales department at Courtesy Chev. His persistence and "keeping me in the loop" saved me from settling for a used truck. I literally left the used car office with check in hand after Ken turned me over to David Blankenship who took charge and made the deal I needed to happen. Throughout every step of the sales process, I was treated with friendliness and repect. David was a pleasure to deal with. I would recommend him and the dealership as a whole. Everyone we dealt with was fantastic! Thank you David and Courtesy Chevrolet! More
I felt like they cared about what I wanted This was my third stop of the day after researching the dealers. I was greeted by Greg and he really cared and listened to what I wanted. After showi This was my third stop of the day after researching the dealers. I was greeted by Greg and he really cared and listened to what I wanted. After showing me the inventory and test drives I was under no pressure to buy. Greg and the staff were great More