
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Working Hard to Make Me Happy Lamar did everything he could to make sure I got exactly what I wanted. He even pulled up two trucks and parked them side by side so I could better de Lamar did everything he could to make sure I got exactly what I wanted. He even pulled up two trucks and parked them side by side so I could better decide which color I wanted when I wasn't sure. He went to his boss 3 times to work out a better deal for me on the payment terms as well. Once we were done he even helped me set up On Star and Bluetooth before we left despite it being after 9pm on a Saturday evening. Lamar is a dedicated sales rep that balances making his customers happy with being loyal to his dealership. If I was looking for another vehicle, I'd be happy to work with him again. More
Benny Gonzalez gave me a grate customer service I love the customer service that Benny Gonzalez help me into a new car/ used and very helpful and friendly he's the best loved the way he help me for I love the customer service that Benny Gonzalez help me into a new car/ used and very helpful and friendly he's the best loved the way he help me for the day I was there help in everyway possible he can More
Never Disappoints! This is our second car purchase from Lamar and, as before, it was a great experience. Lamar is very knowledgeable and honest. We appreciate the attent This is our second car purchase from Lamar and, as before, it was a great experience. Lamar is very knowledgeable and honest. We appreciate the attention and effort he puts into our family's car purchase and ensuring we are 100% satisfied with our experience. We also had the pleasure of working with Russell Delmont in Finance. Russell always has a smile on his face and takes the extra effort to make you are getting the best deal. We appreciate his patience with our family during the process. Overall, we have had nothing but great experiences with Courtesy and their people. More
"Drove 6 hours!!! Worse Stealership" So I drove 6 hours from California to Phoenix (one way) to get a truck I had seen online stock #53072A (Silverado High Country 42k+ miles)(44k Sticker So I drove 6 hours from California to Phoenix (one way) to get a truck I had seen online stock #53072A (Silverado High Country 42k+ miles)(44k Sticker Price) spoke to Daryl told him I had a trade in (14 Silverado LT 30k+ miles) and a 4k down, he ran my credit everything was looking good he assured me I was going to get the truck just to stop by made an appointment twice first time didn't make it 30 minutes late they close at 9, cool just drove 6 hours but okay I'll drive back had work next day they couldn't wait for a sale I guess, set another appointment that weekend presidential sale truck dropped to (39k+) arrived seen the truck I wanted was upfront used car building maybe thought they preped it cause that's the truck I came to see from California, noticed it was dirty and looked like someone was driving it around and it was locked asked to have my appointment with Daryl to find out he was busy with another customer someone else Ernaan/Eddie Hernandez pretty sure it was Ernaan picture looks like Eddie could be same guy but anyways he helped us out instead told him that was the truck I wanted and he said it can't be the manager has been driving that truck around he has the keys LITERALLY in his pocket you can get the keys to any truck but that one, I responded I came specifically from Cali for that truck he said he would have to check everything again to see if I was good, I told him Daryl had already done all that, he said nothing was done agreed again to check my credit, came back and said it was okay but I couldn't get the truck said I needed 5k down i agreed to it, left came back said I needed a cosigner again i agreed gave him a cosigner, left came back said didnt help I need a cosigner with high 700 credit excuse after excuse kept going and at the end asked for 10k down and still I don't think you'll be able to get the truck when asked well how much is the truck he responded well I don't know let me check...well how is it I'm not getting approved when you don't even know how much the truck is? Looked it up said it was 39k funny enough I had already got pre approved with Daryl for 44k so how can this be? Went to get an appraisal on my truck noticed 3 other trucks similar style to the one I wanted (Chevy, Gm, Lifted,All Black) asked if they were for sale responded no those are all the Managers actual trucks. Soo idk what games they were playing here? But I would never come to this dealership again they are a bunch of typical lieing salesman and very unprofessional didn't even get gas cards to help me out nothing at all. I've tried to contact upper management etc but no one has contacted me or even bothered too.I have never experienced anything like this scam! Maybe it's false advertising, maybe manager wanted for himself idk but I have texts, emails, videos, and pictures of the truck and of the assurance I was given before going. Came back to California got a 15 Silverado LTZ Z71 Lifted Black with Mazzula Suspension, Deaver Leaf Springs 20+ grand Suspension, Black Rhino Rims and BFG tires, fully Loaded with the 6.2 Liters engine for 48k sticker price 58k with 10k miles at JAS INC in San Pedro. Never would do business with these people period. More
Excellent Setvice Excellent Service and Friendly People!! My Salesperson was very knowledgeable about the car I was purchasing! I feel he went out of his way to ensure Excellent Service and Friendly People!! My Salesperson was very knowledgeable about the car I was purchasing! I feel he went out of his way to ensure I was well taken care of! More
Buying a used Volkswagen Tiguan Roberto helped us with an SUV we found online and was extremely helpful! He asked what our price range was and told us he would do anything he could t Roberto helped us with an SUV we found online and was extremely helpful! He asked what our price range was and told us he would do anything he could to get us that price-and he did. He went out of his way to help us eat into the vehicle we have been looking for! Highly recommend this dealership and this professional salesman to anyone. We will definitely be back in the future next time we are looking for a car. Thank you very much! More
Awesome Just awesome. To all people ...if you want a car just walk in here you won't be disappointd. And yea please see the sales rep denial morgan. Just awesome. To all people ...if you want a car just walk in here you won't be disappointd. And yea please see the sales rep denial morgan. More
Benny is a one of a kind. Started off with another salesman that failed to follow up with us in regards to getting us a better deal on a vehicle we were interested in. A few da Started off with another salesman that failed to follow up with us in regards to getting us a better deal on a vehicle we were interested in. A few days later I called and spoke with Benny and told him how much we wanted to spend and the specific truck we wanted. He told us he would figure out a way to get us the price we wanted and he delivered. What I really liked about him was the follow up. He called and checked in with us always. He was very patient with us and never once complained about staying past closing time. He's great with customers and a customer service like his is hard to come by now a days. He truly genuenly care and did everything that was in his power to get us the price we chose to pay. I am very happy to say that we walked out of there with a new truck and paid less than what we wanted to pay for it. We will most definitely be back to see Mr Benny on a future purchase. More
Always the best customer service! I was called in today because my truck had a recall. Came to the dealer same day and it was taken in to service. Roberto made sure i knew what was goi I was called in today because my truck had a recall. Came to the dealer same day and it was taken in to service. Roberto made sure i knew what was going on. He even offered me a car wash and full tank because of the inconvienence! Glad they are on it when it comes to things like this. More
Simply the Best! My expierience at Courtesy is as always Amazing. If you know you are in the market for a Chevrolet and want to take the stress out of car buying and i My expierience at Courtesy is as always Amazing. If you know you are in the market for a Chevrolet and want to take the stress out of car buying and instead make it a positive expierience, this is the only place to start. We shop for a new car knowing what we want, at Courtesy, both your wants and needs are met. The new car Sales Team is exactly that, a Team, ready to give you the best deal your hard earned money can by, with a 100 percent honest business ethic, no smoke and mirrors. I've been a customer since 2014, and every time I walk into the dealership it's like visiting friends. I have seen the same friendly faces year after year, and I love that! This visit I have to thank the Sales Team Benny Gonzalez, & Andy Hinojos and Finance Manager Brandon Goldstein, you guys were awesome! More