Courtesy Chevrolet

Poor Customer Service They had a car I really liked but we were far apart on money so I left. A few days later they e-mailed me and I responded but never heard back from th They had a car I really liked but we were far apart on money so I left. A few days later they e-mailed me and I responded but never heard back from them. They did two price reductions on the car. I received a call from the internet sales person. I told him I saw the two price reductions and I was willing to come up a little. He said he would get back to me in 15 minutes and that is the last I heard from them. I know they finally sold the car but they could have sold it sooner with just a little customer service and follow through More

Tim Jackson is great My service agent, Tim Jackson, is great. I had a list of service items that I wanted taken care of. Tim listened to me and wrote everything down. My service agent, Tim Jackson, is great. I had a list of service items that I wanted taken care of. Tim listened to me and wrote everything down. After the initial inspection, Tim came and told me what the problems were and what needed to be done and what could wait. I made my decision and the work was done in a timely manner. Tim kept me informed about what was being done and how long it would take. Thank you Tim. Diane More

Experience When I purchased my new 2015 Malibu Juan was very nice and friendly. He was very patient with my husband and I. He wasn't over bearing at all like som When I purchased my new 2015 Malibu Juan was very nice and friendly. He was very patient with my husband and I. He wasn't over bearing at all like some salesmen can be. My service guy Curt Petri is awesome. There isnt one time he did not get back with me if i called or emailed him. He explains everything to me about the service that i get. Deborah is amazing! I dealt with her when my daughter purchased her car. She is warm and caring. When she says she will get back with you at a certain time she always come through. She is really a people person. She even put my daughter's plates on her car. Deborah, Curt and Juan you guys are the best and thank you! More

My first car!! This was my first car purchase and as you can imagine I was so nervous! I spoke with Anthony Lopenzo but met with Ben Weinberg. Ben Weinberg made my e This was my first car purchase and as you can imagine I was so nervous! I spoke with Anthony Lopenzo but met with Ben Weinberg. Ben Weinberg made my experience with car shopping a breezy! He was extremely knowledgable in all the vehicles I viewed. I thank both Ben and Anthony for making my first purchase an extremely memorable one! More

0% effort 0 sales After countless emails and calls telling me they had numerous vehicles that fell in my range, and hit all the items I was looking for, I traveled 3 ho After countless emails and calls telling me they had numerous vehicles that fell in my range, and hit all the items I was looking for, I traveled 3 hours to this dealer. When I arrived the gentleman I spoke to was too busy to assist me, so I was passed off to another sales person who simply walked me in a circle and then said, yeah we probably don't have anything. So I left and for some reason thought I would try again for the salesman I spoke with all week. After arriving, I was told that he was still to busy and was pushed off a second time. And who would have guessed we walked maybe 200 yards and then I was told maybe a different dealership would be a better option. Why waste my time with 10's of emails telling me I have to come in and see what they have, only to tell me that they def don't have anything? More

THE MOST HORRIBLE DEALERSHIP IN AZ!!!!!!!!!!!!!!!!!!!!!!!!!! THIS DEALERSHIP IS REALLY BAD!!!!!!!!!!!!!!! THE PEOPLE HERE LIE!!!!!!! THEY YELL AT YOU!!! AND TO COVER THERE MISTAKES, THEY TRY TO PUT BLAME ON YOU! THIS DEALERSHIP IS REALLY BAD!!!!!!!!!!!!!!! THE PEOPLE HERE LIE!!!!!!! THEY YELL AT YOU!!! AND TO COVER THERE MISTAKES, THEY TRY TO PUT BLAME ON YOU!!! PLEASE STAY AWAY FROM THIS DEALERSHIP!!!! THE PEOPLE I HAVE MARKED HAS ONE WAY OR ANOTHER BEEN INVOLVED IN MY SITUATION. AND NOT ONE OF THESE PEOPLE WOULD MAKE THERE PROBLEM RIGHT NOT ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOT ONLY THAT THEY WONT COVER THERE WARRANTIES!!!!!!!!!!!!!!!!!!!!!! I WAS HUNG UP ON WHEN I SAID BUT IT'S UNDER WARRANTIE. . More

New Malibu Purchase I had a great experience with this dealership and Anthony Lopenzo, who helped my wife and I find exactly what we were looking for. He gave us options I had a great experience with this dealership and Anthony Lopenzo, who helped my wife and I find exactly what we were looking for. He gave us options but we were clear on what we were looking for and he showed us what we wanted. We were very pleased with the overall experience. More

PURCHASE OF NEW SILVERADO I HAD VISITED A DEALERSHIP EARLIER THAT DAY TO SHOP FOR A COMPETITOR'S TRUCK. USUALLY THERE ARE MANY SALES PERSONS GREETING YOU. THAT DIDNT HAPPEN. I I HAD VISITED A DEALERSHIP EARLIER THAT DAY TO SHOP FOR A COMPETITOR'S TRUCK. USUALLY THERE ARE MANY SALES PERSONS GREETING YOU. THAT DIDNT HAPPEN. I HAD TO WAIT FOR SOMEONE TO FINALLY APPROACH ME. AFTER BEING DISAPPOINTED WITH THE LACK OF INVENTORY, I DROVE TO COURTESY CHEVY. I WAS PROMPTLY GREETED BY LAMAR AND ANTONIO. THEY WERE VERY INTERESTED IN WHAT I WANTED AND NEEDED IN MY NEXT VEHICLE. LAMAR WAS VERY KNOWLEDGABLE IN ALL FEATURES OF MY SILVERADO. THEY BOTH MADE SURE ALL MY QUESTIONS AND CONCERNS WERE ADDRESSED. I WOULD RECOMMEND BOTH REPS TO FIND YOUR NEXT VEHICLE. I'D LIKE TO THANK LUCY IN FINANCE WHO MADE ALL THE PAPERWORK A BREEZE AND FOR THE LOW APR AND TERMS OF MY LOAN. More

Shuttle driver Rolf (one of the shuttle drivers) was excellent great conversation during the ride and excellent Service.made good time getting me home while drivi Rolf (one of the shuttle drivers) was excellent great conversation during the ride and excellent Service.made good time getting me home while driving.I was impressed to say the least. More

False Advertisers Caution: the internet price for used pickups does not include "accessories", such as: Dealer Prep: $995 KBB certification: $499 (even though ad say Caution: the internet price for used pickups does not include "accessories", such as: Dealer Prep: $995 KBB certification: $499 (even though ad says GM Certified) Tinted glass: $498 Nitrogen in tires: $169 Plus the "fees" of about $1000. This would include doc fees, etc. (not sales tax) I was a cash customer or these would have be buried in your payment. Also, do not give them the keys to your vehicle. I asked four times for them to be returned and I had to meet the sales manager to get them... and give him one last shot at me. There are better, honest dealers out there. More