Courtesy Chevrolet

Car experience My over all experience was a bit overwhelming at first but as my wife and I spoke more acquainted with Miguel we found our experience to a good one. M My over all experience was a bit overwhelming at first but as my wife and I spoke more acquainted with Miguel we found our experience to a good one. Miguel was easy to talk to and was willing to go out of the way to see where we were at and where we wanted to go. Though we didn't buy a car , I feel if I was to ever go back he would be the salesmen I would give my business too, and if anyone needs someone they can trust and will work hard for you it would be Miguel Othon. More

An awesome experience I first went to Courtesy Chevrolet back in November of 2014 and I had no credit to speak of and needed to establish some, so they helped me get into a I first went to Courtesy Chevrolet back in November of 2014 and I had no credit to speak of and needed to establish some, so they helped me get into a pre-owned Silverado. I was so happy with the way I was treated and helped, I ended up going back there to buy me a new vehicle, I couldn't be happier. More

Disappointing experience Based on the reviews on this site, we expected to have a much better experience than we did. My wife and I found the exact car we wanted at a super re Based on the reviews on this site, we expected to have a much better experience than we did. My wife and I found the exact car we wanted at a super reasonable price. I filled out the financing app online, so we were set when we went in. First, despite telling the salesman, Ernie, the exact car we wanted, he tried to run our numbers for well above that. When we went to leave, he called in his manager, Michael, to run the numbers again. We told him we wanted to keep the monthly payment as close to $200 as possible, and that we had been approved at another dealership for a certain apr. So he pulled up his handy price calculator on his phone and put in the details, saying that he estimated about $1k in "fees", plus sales tax. The final number was around $250, which we said we could live with. So we went to look at the car, liked what we saw, then came back in to finalize numbers. Ernie went to talk to another manager about the final apr and came back with $340/month. That means either the interest rate was 30%, or they were tacking on $3500 in "fees." Ernie tried to explain that the fees were for their reconditioning and lifetime tint. I told him no way could we do that. He said he would check with a couple more banks on Monday and see what he could do about the apr, then we left. I called later to talk to Michael, and he said that he didn't look up the actual fees, he just estimated, so it's not his fault the numbers didn't match. I would expect a manager to have a better idea of what their fees are. If he had been up front about it, we all could have saved an hour of our time. Thanks, Courtesy Chevrolet! More

Bait and Switch Called Tuesday night right before closing to see if a car was available - I was told it was available. Stopped in Wednesday morning, 45 minutes after Called Tuesday night right before closing to see if a car was available - I was told it was available. Stopped in Wednesday morning, 45 minutes after opening to find out "the car has sold, but we have many more to show you". I had hoped these tactics didn't exist anymore. I drove an hour each way to be lied to. Very disappointed. More

Ramon is the best !!! Ramon is the best , he been calling me for a long time to invite me to see about the sale on Courtesy Chevrolet, last monday i was on ABC nissan try Ramon is the best , he been calling me for a long time to invite me to see about the sale on Courtesy Chevrolet, last monday i was on ABC nissan trying to get another vehicle, but i been there for 5 hours and they told me that i did not get approved, so i called Ramon and i explain him the situation , so he helped me an fast approval with a bank with lower rate and the payment that i want to be , he explained me everything and helped me to get on my new 2015 chevy malibu , also martha in finance was very professional and she answer all my questions , i really recommend Courtesy Chevrolet and look for Ramon Plasencia for a really good deal !!!! More

First time in for service since purchase Tim Jackson was referred to me from a friend and I was not disappointed in the least. He stood up to all the bragging they did about his exceptional Tim Jackson was referred to me from a friend and I was not disappointed in the least. He stood up to all the bragging they did about his exceptional care in customer service. More

Second Review - First One Is Not On Here! I wrote a review when I got my new vehicle, but I don't see it here and I want to be sure that anyone looking for a great deal goes to Anthony Lopenzo I wrote a review when I got my new vehicle, but I don't see it here and I want to be sure that anyone looking for a great deal goes to Anthony Lopenzo at this dealership for assistance. I used my credit union click n drive program and that is how we connected. This man has patience with a zillion question woman for certain. He was highly professional, answered all my questions and when I was thoroughly confused about which vehicle it was I truly wanted, he made certain to contact me without being annoying and help me figure it all out. Exceptional customer care. More

Easy Buying Experience Came in to courtesy and got greeted by Ernie. Showed us some vehicles in our criteria. My credit is not that great but he was able to get me into a Came in to courtesy and got greeted by Ernie. Showed us some vehicles in our criteria. My credit is not that great but he was able to get me into a very nice 2014 Chevrolet Sonic. Brooke got us the payment i wanted plus a warranty. Will definitely recommend this dealership to my friends and family. Thank you Ernie! More

Another Good Experience with Tim Jackson Tim is always a pleasure to work with and, as always, provides excellent customer service. Once again, I found Tim to be responsive and helpful throu Tim is always a pleasure to work with and, as always, provides excellent customer service. Once again, I found Tim to be responsive and helpful throughout the service experience. More

The Best Customer Service in Town!! Mr. Tim Jackson, at Courtesy Chevrolet, ALWAYS and consistently provides Excellent customer service. He deserves the GM - Customer Service Award r Mr. Tim Jackson, at Courtesy Chevrolet, ALWAYS and consistently provides Excellent customer service. He deserves the GM - Customer Service Award recognition on delighting the client to have their car serviced at Courtesy Chevrolet. Mr. Jackson is definitely a "10" star and an invaluable staff at Courtesy Chevrolet.! S. Tan More