
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,605 reviews
Unexpected service work Dropped our Tahoe off for routine service and inspections showed it needed some major work that explains why it was driving the way it was. As always Dropped our Tahoe off for routine service and inspections showed it needed some major work that explains why it was driving the way it was. As always, no one likes to get those expensive unexpected repairs. Tim Jackson got the work done for a great price, far less than what we expected based on getting the same work done on our other vehicles. He stays in touch and is very responsive. Courtesy shuttle picked me up from my home within 10 min of my calling them. My Tahoe was clean and shining, drove like it was bran new again. Tim goes out of his way to make the experience a good one More
Excellent service as always! Free Oil change for veterans and military, every Friday! Can't beat that! Tim Jackson has been my service advisor there for over 10 years. Never ha Free Oil change for veterans and military, every Friday! Can't beat that! Tim Jackson has been my service advisor there for over 10 years. Never had a bad experience in that time! More
Very friendly service I had issues in the past with the service department at Courtesy, but this visit was a complete 180. Jim was very helpful and friendly and my car was I had issues in the past with the service department at Courtesy, but this visit was a complete 180. Jim was very helpful and friendly and my car was done faster than I thought it would have been and the cost was exactly what I expected. More
Jim Hoehn I took my car in for a problem with OnStar connectivity. Jim was very helpful in getting the problem addressed and fixed. He was thorough in following I took my car in for a problem with OnStar connectivity. Jim was very helpful in getting the problem addressed and fixed. He was thorough in following up with me through the process of getting OnStar back on. I appreciate Jim's professionalism and effectiveness. More
Always a pleasure working with Tim Jackson Always a pleasure working with Tim. He keeps me up to date while my truck is in for service. Great hospitality and comfortable surroundings includin Always a pleasure working with Tim. He keeps me up to date while my truck is in for service. Great hospitality and comfortable surroundings including the cafe. More
Great Service. Pleasure working with Curt. He is professional and friendly. Always handles everything in a timely manner and has a loaner car ready. He is awesome Pleasure working with Curt. He is professional and friendly. Always handles everything in a timely manner and has a loaner car ready. He is awesome. More
Great Service I needed my oil changed and got an appointment the same day. Everyone was very friendly and eager to make my wait comfortable. Tim Jackson was extreme I needed my oil changed and got an appointment the same day. Everyone was very friendly and eager to make my wait comfortable. Tim Jackson was extremely helpful and maintained me notified of what was going on. They even fixed a recall on my car. More
Best Advisor My advisor is Tim Jackson. He is very knowledgeable and personable. He is always looking out for the best interest of the customer. Tim got me in a My advisor is Tim Jackson. He is very knowledgeable and personable. He is always looking out for the best interest of the customer. Tim got me in and out quickly. More
Don't bother setting an appointment with the service team I called to set an appointment to get my wife's traverse in to have a diagnostic run for a traction control light that came on, I was able to set up a I called to set an appointment to get my wife's traverse in to have a diagnostic run for a traction control light that came on, I was able to set up an appointment for 1pm with Jim. I show up a little before 1pm and Jim is out, I wait 15 minutes before I am directed to another service writer Phil. Phil takes my information and looks over the vehicle, then says it will be about 3 hours before my car can be looked at because of a large work load, I explain that this is not what was said to me earlier when I set the appointment, then Phil explains to me that there are 14 people ahead of me, and that they are running behind because of a meeting and I should have set an appointment. I then just took my keys back and told him I did set an appointment for 1pm, he just said sorry and then I left. And who has a meeting mid day at the expense of customer service? More