Courtesy Chevrolet

I leased a 2014 Chevy Traverse. It was not my intention to buy a car that day (8/9/2013) but the product was what I wanted, the price was right, and LaMar was able to get me out of my current GMAC/ALLY lea to buy a car that day (8/9/2013) but the product was what I wanted, the price was right, and LaMar was able to get me out of my current GMAC/ALLY lease ahead of schedule. I really did not have any reason to not make a purchase. My experience at the dealership was great as usual. I have purchased 2 other vehicles from Courtesy over the past 7 years and have always been pleased with their efficiency, straight forwardness, and friendly service. It is somewhat of a hardship for me to use Courtesy since I live 30 miles from the dealership. But because of the way they handle the sales transaction, from the time I entered the door through detailed explanation of the features of my new vehicle, Courtesy IS where I will any future Chevrolet products and services. The entire staff was friendly and fully disclosed all aspects of the deal which I very much appreciated. More

This was the best car buying experience to date. I really enjoyed working with Ms Fountain, she really went the extra mile for us & has followed up with us several times. I will definitely recommend her to a enjoyed working with Ms Fountain, she really went the extra mile for us & has followed up with us several times. I will definitely recommend her to all my friends. More

In the past 3 years I have purchased 2 cars from James. From my first visit everyone from financing, titles, service and the lot guys; were exceptional . I actually have never been keen on dealerships but From my first visit everyone from financing, titles, service and the lot guys; were exceptional . I actually have never been keen on dealerships but the courtesy family is that...A family I will always visit! More

I went into the dealership because of a USAA buying service. Eric was extremely helpful and did work hard to make a deal happen. The folks I mentioned worked as a team to make things happen. I am no service. Eric was extremely helpful and did work hard to make a deal happen. The folks I mentioned worked as a team to make things happen. I am not an easy person to please and this team did everything they could to meet the criteria including price I held firm to. THis was a great experience and I will be back to Courtesy Chevrolet again. More

Steven was excellent on the phone fitting me in for service as I was in a rush leaving in short time for a long trip. He got the services done quickly followed up right away making sure I was informed service as I was in a rush leaving in short time for a long trip. He got the services done quickly followed up right away making sure I was informed of what was done and what was recommended. He was conscientious of my limited availablity to pick up so I could start a stress free trip. Esme was very helpful and friendly when I was in a rush to pickup just before closing-explaining what was done and why. We have serviced our Hummer here when we first moved here and I would recommend coming here-they were able to get parts and have them installed quickly vs the Cadillac dealerships we have tried when recommended via the web. More

I was completely satisfied with the work and service done by Courtesy Chev dealership. Steven Pastrana (Service Consultant) was lots of helped and communicated with me. He took his time to explain everyth by Courtesy Chev dealership. Steven Pastrana (Service Consultant) was lots of helped and communicated with me. He took his time to explain everything that my Chevy Avalanche might need now and later on. He was fast but thorough and very courteous. His bicultural and bilingual skills give him incredible advantage in problem solving. I had an excellent experience. I will be back for future needs. More

I had a Great experience at Courtesy Chevrolet! Francisco Blanco and James Balaz were great to work with and help me get the car I needed. I would highly recommend Courtesy Chevrolet, Francisco and James to Blanco and James Balaz were great to work with and help me get the car I needed. I would highly recommend Courtesy Chevrolet, Francisco and James to family and friends. Thanks for the great customer service! More

Vincente worked hard to get me a vehicle I wanted at an afordable price. After three long days of paperwork and such I have my vehicle. My kids and I are very happy. If you need a vehicle go to Courtesy an afordable price. After three long days of paperwork and such I have my vehicle. My kids and I are very happy. If you need a vehicle go to Courtesy and ask for Vincente. More

Robert Lara was very helpful and patient. He explained and genuinely cared about doing the right thing for my client. I would definitely refer people to him. He was so helpful he even made it more conveni and genuinely cared about doing the right thing for my client. I would definitely refer people to him. He was so helpful he even made it more convenient to drive the paperwork to our home instead of making us come back to the dealership, great customer service. More

Last night about 2300 hours I went out to get into my car and it did not start. I submitted a online apt for the service department at courtesy chev. I got an email immediately from the customer servic car and it did not start. I submitted a online apt for the service department at courtesy chev. I got an email immediately from the customer service manger. I called at 0700 on 30 Jul 2013 and spoke to John Bertozzi. He calmed me down and was very professional. He told me I did not have to wait to bring my vehicle, in fact he told me to come right now and do not wait for my appointment time. This made me feel so good. When I arrived, he was there to meet me. He kept me up-to-date on what was going on with my vehicle. He said it was the battery and that is was under warranty. This was the best customer service I have received at a dealership service area. He even bought me coffee. I was thinking this guy needs to be promoted. His customer service was way above what I expected. He called me after I left to make sure everything was ok with the vehicle. I will always bring my vehicle back to them and if I buy another one I will start here first. More