Courtesy Chevrolet

Anthony contact me after I submitted a online request..he was very attentive & listened to my wants (i had a few specific requests for my used car)..had credit issues but the dealership was able to get me fi was very attentive & listened to my wants (i had a few specific requests for my used car)..had credit issues but the dealership was able to get me financed (i needed to provide a great deal of paperwork, but ended up getting financed without a co-signer)..there were a few bumps in the road & it took several trips to dealership (which was no where near my house or work)...Anthony always quickly responded to my questions & if he was unavailable then kelly was there to assist me...they even purchased girl scouts cookies from my daughter & passed around the order form to several other employees as well...this completely made my daughter's day...both Anthony & Kelly were flexible & accommodated the little free time this single mom had to spare. I was very happy with the entire experience until I received my new plate & registration tags in the mail...I specifically asked Anthony, Kelly & the 2 finance gentlemen I dealt with what the registration costs for my vehicle were for one year...when I was pointed out the cost on my paperwork by one of the employees, I couldn't believe how inexpensive it was...I was told that Courtesy Chevrolet gets an amazing discount from the DMV...this was completely inaccurate...my registration tags I received from DMV were only valid for approximately 2 months & by the time I received the tags in the mail they were only valid for a couple weeks...I questioned why dealership would only register car for a couple months & Anthony wasn't even aware that it was possible to register car for that short of time...Anthony told me "(1/2) Ok. I researched what is going on with that registration. So apparently, in order to keep costs down and out of the financing, they registered your vehicle for a couple months. You'll have to renew your registration at the MVD or servicearizona.com"....none of that was ever disclosed to me at any time during the car buying process...so at the time my first car payment was due I was also going to need to spend an additional $200+ to register my vehicle for 1 year...If I would have been made aware of this, I would not have agreed to the car purchase. I had no idea (even after asking multiple times to multiple employees) that my car purchase did not include 1 year registration...I was not ever contacted by anyone at Courtesy Chevrolet regarding this matter even though I made Anthony & Kelly aware of my dissatisfaction of the car registration process. More

Kelly Hanes is an awesome! Thanks for all our help during our car purchase. Great customer friendly service, thanks for all your help. Keep up the good work... An awesome buying experience! during our car purchase. Great customer friendly service, thanks for all your help. Keep up the good work... An awesome buying experience! More

My husband Scott and I purchased a 2013 Chevrolet Silverado from your dealership on Tuesday, May28th. Eric Steffes was very helpful and professional in helping us find the right truck. Eric went out Silverado from your dealership on Tuesday, May28th. Eric Steffes was very helpful and professional in helping us find the right truck. Eric went out of his way to accommodate us in our search. He was most pleasant and we enjoyed working with him. After visiting several other Chevrolet Dealerships and very discouraged with the service we received from them it was quite refreshing to work with Eric. I would highly recommend your dealership and Eric. What a great employee you have in Eric Steffes. More

Kelly Hanes and Lucy Tucker were really great to work with. Kelly really helped with some research and information and went the extra mile for exceptional customer service! I would recommend them to my with. Kelly really helped with some research and information and went the extra mile for exceptional customer service! I would recommend them to my friends and family. More

Kelly Hanes is a top notch professional. She kept her word and delivered on every commitment she made to me. She helped me find the exact truck I was looking for at a great price. Courtesy is an honest word and delivered on every commitment she made to me. She helped me find the exact truck I was looking for at a great price. Courtesy is an honest dealership. I never felt pressured or exposed to any gimmick. They shot straight and that is important to me. Highly recommend them!!!!!!!!!!!!!!!!!!!!! More

Courtesy Chevrolet now has my business for life. Car buying can be a somewhat overburdening experience, but everyone down at Courtesy made the experience a very positive experience, from start to end. H buying can be a somewhat overburdening experience, but everyone down at Courtesy made the experience a very positive experience, from start to end. Herb was a pleasure to deal with and extremely fair on my trade-in. Kelly was fantastic, and made sure we picked the right vehicle to meet our needs and was within our budget. There are a lot of 5 star ratings on this dealership, and I really understand why now. Being a family owned company, it's very apparent that this dealership and their employees, go out of their way, to take care of you. The deal I made was fantastic, and hands down, the best price I could find. Thank you Kelly & Herb. More

You ask if I would recommend Courtesy to friends and family. You bet I would and it is because of Jerry Monreal my salesman. He helped me with the purchas of my new 2013 chevy equinox. We went round family. You bet I would and it is because of Jerry Monreal my salesman. He helped me with the purchas of my new 2013 chevy equinox. We went round and round with the price but he worked hard to get me the price that I thought was fair. The delership has been very good in helpling me after the sale. If I stop by they are always ready with a smile to answer any questions that I might have just ask lary. And I have had a few. Thank you for having such professional salesmen like Jerry Monreal. A customer for life More

I was there on Saturday May 25, 2013 with My mother to see about purchasing a used vehichle. Eric Steffes was the sales man who assisited us with the process. Eric presented himself very professional bu see about purchasing a used vehichle. Eric Steffes was the sales man who assisited us with the process. Eric presented himself very professional but also treated us with alot of respect toward our goal in trying to get something reasonable that my mother could financially handle. He did everything possible to get the job done, including taking our trade in LOL. He laughed with us making us feel very comfortable while we try to make a tough decision. He offered us drinks, and even took care of us when the Hot Dogs were not ready. I would and am going to recommend Eric to other family members and friends. Thanks Eric for all that you have done. My mother is very very happy with the car and makes me feel better knowing that she has reliable transportation. Keep up the good work. See you soon. Christina More

I give all 5 on each because I was treated fairly and with great kindness, usually as a single female attempting to buy a car, we get alot of sexist men who think they can say what they want, at Courtesy with great kindness, usually as a single female attempting to buy a car, we get alot of sexist men who think they can say what they want, at Courtesy everyone was very professional. The quality of work was great, anytime I had a concern they always work with me. I got all my paperwork done in a timely manner in in the hustle and bustle of the tent event this year. Pricing was fair and I was surprised at all the rebates I got!! Kenny Williams was especially kind and easy to work with. I would recommend this dealership to anyone I know. I already got a friend to buy with them. More

Outstanding!!!!David Escobar is a person that any dealership should want representing them. He was very helpful, non pushy, and made sure she was comfortable with the vehicle she chose. There was jus dealership should want representing them. He was very helpful, non pushy, and made sure she was comfortable with the vehicle she chose. There was just a slight problem with one of the sensors on the cobalt she chose and he went above and beyond to make sure everything was fixed. My girlfriend and I went there looking for a vehicle for her. We had originally went to another dealership but after a few days of frustration and complications with their financing we wound up returning the vehicle. My grandmother had purchased a vehicle from Courtesy about a year ago and told me about the great experience she had purchasing her new GMC Terrain. Im glad we listened to her and went there. We couldn't be happier! I would recommend Courtesy Chevrolet to anyone looking for a vehicle whether new or used. As an added kick they gave her 3 years of free oil changes. More