Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Our experience with courtesy was excellent , they were very friendly and honest and the sales person Brook Slade was excellent and did a great job ... Great job Brook very friendly and honest and the sales person Brook Slade was excellent and did a great job ... Great job Brook More
Lamar did a fantastic job of giving a sales pitch, showing me the selection, and walking me through the process with as little pain as could be expected. I took the car I ultimately bought on a 40 mi showing me the selection, and walking me through the process with as little pain as could be expected. I took the car I ultimately bought on a 40 mile test ride with him in the car. Glen was humorous, yet knowledgeable with the financing, and he did a great job of explaining, yet being aware of the fact that I was ready to get out of there with my new car. There were a few other employees I dealt with throughout the process as well and I thought they all did a great job, were friendly, and also helpful. More
I received many calls from Courtesy Chevrolet over the last three months. I purchased a Camaro from them in 2010 and they wanted to buy it back. I finally relented and agreed to take a look at what they h last three months. I purchased a Camaro from them in 2010 and they wanted to buy it back. I finally relented and agreed to take a look at what they had to offer me for an upgrade. I had a V6 and was thinking about a V8 SS Camaro. I met with a salesman and drove a couple of models. I drove an automatic and a standard. I really liked the standard. Oh what power that car has! It would have been a great first day experience had it not been for a minor oversight on the sales persons part. GAS! The test drive is where it ran out of gas. OOPS! All was fine after gas was put in and I returned to the dealer. Next was some number crunching. That was sort of OK. Not what I really wanted, and the waiting time for the semi OK deal, was UNBEARABLE. I finally left after being swarmed by salesman and begged to wait "Just five more minutes." I then decided to just probably let it all go and keep what I had. However, the next few days and SEVERAL phone calls later from the dealer, I went back with the terms I wanted to make a deal written down on paper and was just not willing to settle for anything else. Mr. Scott Gruwell, the owner of the dealer had heard all about my experience and wanted to make it right. Mr. Larry Banks, the new care sales manager was also involved in helping to close my deal on my terms. I almost settled for an automatic even though I wanted the standard and was actually ready to finalize it. Mr. Gruwell came through and made some calls and had a standard V8 brought over from another dealer. HAPPY HAPPY HAPPY HAPPY I was to hear this. Mr Allen Parker was the man on a mission! He went over to the other dealer and personally drove MY car back to Courtesy Chevrolet, had it fully detailed and everything. I was like a kid at Christmas!!! I never saw this particular car either, and I was BLOWN AWAY! It had everything I wanted and I got the sweetest deal I could possibly ever get. THANK YOU SOOOO MUCH, Scott, Larry, Allen, Russell in finance, and the guest service manager, Lauren. My experience started out a bit rocky, but ended up smooth as silk!!! More
We have bought 4 cars through Eric and recommended 2 others who bought from Eric. He is a wonderful young man to work with. The comment from the others we sent in agreed. We will definitely come back. others who bought from Eric. He is a wonderful young man to work with. The comment from the others we sent in agreed. We will definitely come back. More
Eric was a great sales person. He has a fantastic personality and makes car buying as pleasant as this difficult process can be. He is honest and I got the impression he really wanted to help me fin personality and makes car buying as pleasant as this difficult process can be. He is honest and I got the impression he really wanted to help me find the best car and the best price for a car for my 18 year old. Great Guy. More
The sales staff was very polite and helpful. They made every effort in getting us into a vehicle and we were very pleased with the service of the dealership. We would gladly recommend this dealership to a every effort in getting us into a vehicle and we were very pleased with the service of the dealership. We would gladly recommend this dealership to anyone we know that is looking for a vehicle. More
Keith was very helpful and patient in helping me select and purchase my new truck. Brooke was also very helpful processing my purchase thru as she was working with various financial obstacles with my purch and purchase my new truck. Brooke was also very helpful processing my purchase thru as she was working with various financial obstacles with my purchase. Martha was amazing! She was very knowledgeable and persistent in getting me the best possible interest rate available with my credit. More than once I came back to another surprise of reduced interst rates with Martha. I had 2 items added to my purchase thru the Pro shop. The workmanship was good. The only concern I have is that when I brought my truck into the shop for the scheduled install of an alarm and tailgate lock. I had requested to the Pro shop person that I had 2 concerns with the vehicle that I wanted the service department to inspect/correct. When I went to pick up my truck I was told that the technician had stated that the conditions wrong with my vehicle were normal for that vehicle as I was told and he referred to it was the work truck line of Chevrolet trucks and his final diagnosis was it was normal for that line. I have purchased a 2013 Siverado LS. To my knowledge this is not the work truck line. It is alot nicer than the standard WT. Second I know enough about vehicle maintenance and mechanical to know that when a vehicle makes a clunk in the transmission when shifting down to first gear and then back up into secind this is not normal. Also a rough idle where you can feel the engine miss and can see the tachometer fluxuating visually on the gauge is not normal. In short I feel blown off about these issues. i just paid over $25000 for a truck and I have concerns that the service department blew me off about. So for me this raises concerns about my vehicle quality and the type of service I may expect in the future. More
Our experience at Courtesy Chevrolet was the best car buying experience we have had! Eric Steffes, our sales professional, was not only friendly but was very knowledgeable as well. We had our three year buying experience we have had! Eric Steffes, our sales professional, was not only friendly but was very knowledgeable as well. We had our three year old with us when we looked at cars and the entire staff, Eric included, were very thoughtful and provided him crayons, coloring pages, and toys to play with while we negotiated our new car deal. We were able to get a wonderful car at a great price and are very happy with our purchase. We will be back to visit Courtesy Chevrolet and Eric again, and have already recommended them both to our friends and family. More
I want to say what a surprise it was to deal with Courtesy Chevrolet and our salesman, Eric Steffes. He went out of his way to satisfy our whims and desires. He was able to find the car we were loo Courtesy Chevrolet and our salesman, Eric Steffes. He went out of his way to satisfy our whims and desires. He was able to find the car we were looking for which was not available at this dealership and deliver it personally to our home. He is very knowledgeable about the products that he sells. He is a credit to the establishment for hiring such intelligent personnel. If it ever comes to pass that our friends and/or acquaintances are looking for a Chevrolet product, we would not hesitate to recommend this dealership and Eric Steffes. More
I bring my Silverado and Malibu to Courtesy Chevrolet for service and every time Tim Jackson is always great to work with and keeps me updated every step of the way. Thank you for all of your help Tim service and every time Tim Jackson is always great to work with and keeps me updated every step of the way. Thank you for all of your help Tim More












