Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Juan is a fantastic listener. He's knowledgeable, accommodating, patient, yet incredibly efficient. He and all of his colleagues are true professionals who put the customer first no matter what. They accommodating, patient, yet incredibly efficient. He and all of his colleagues are true professionals who put the customer first no matter what. They are honest and straight-forward: traits I found lacking in other valley-area Chevrolet dealers. More
I purchased a car several weeks ago and needed to get parts installed into my vehicle. I was told to go to the service department to complete this service. I sat for over half an hour because they unsu parts installed into my vehicle. I was told to go to the service department to complete this service. I sat for over half an hour because they unsure how to help me. Then Juan Loredo a lot attendant made it a point to make sure that I was helped. He walked all over to finally figure out who I needed to speak to. He constantly checked up on me and exhibited excellent customer service and that is great customer service... More
EVERYTIME I PURCHASE A VEHICLE U GUYS ONLY COME TO MIND. LOVE THIS PLACE. GREAT SERVICE ALL THE WAY AROUND. ALWAYS RECOMMEND FAMILY AND FRIENDS HERE. DAVID ESCOBAR AND ERNESTO GUERRA ARE VERY NICE AND GREAT LOVE THIS PLACE. GREAT SERVICE ALL THE WAY AROUND. ALWAYS RECOMMEND FAMILY AND FRIENDS HERE. DAVID ESCOBAR AND ERNESTO GUERRA ARE VERY NICE AND GREAT PEOPLE TO WORK WITH..RUSSELL IS A GREAT PERSON TO WORK WITH IN FINANCE...WILL ALWAYS COME BACK TO THIS PLACE..FEEL LIKE HOME HERE..THX FOR ALL UR GREAT HELP.. More
Kelly Hanes is an awesome! Thanks for all our help during our car purchase. Great customer friendly service, thanks for all your help. Keep up the good work... An awesome buying experience! during our car purchase. Great customer friendly service, thanks for all your help. Keep up the good work... An awesome buying experience! More
Anthony contact me after I submitted a online request..he was very attentive & listened to my wants (i had a few specific requests for my used car)..had credit issues but the dealership was able to get me fi was very attentive & listened to my wants (i had a few specific requests for my used car)..had credit issues but the dealership was able to get me financed (i needed to provide a great deal of paperwork, but ended up getting financed without a co-signer)..there were a few bumps in the road & it took several trips to dealership (which was no where near my house or work)...Anthony always quickly responded to my questions & if he was unavailable then kelly was there to assist me...they even purchased girl scouts cookies from my daughter & passed around the order form to several other employees as well...this completely made my daughter's day...both Anthony & Kelly were flexible & accommodated the little free time this single mom had to spare. I was very happy with the entire experience until I received my new plate & registration tags in the mail...I specifically asked Anthony, Kelly & the 2 finance gentlemen I dealt with what the registration costs for my vehicle were for one year...when I was pointed out the cost on my paperwork by one of the employees, I couldn't believe how inexpensive it was...I was told that Courtesy Chevrolet gets an amazing discount from the DMV...this was completely inaccurate...my registration tags I received from DMV were only valid for approximately 2 months & by the time I received the tags in the mail they were only valid for a couple weeks...I questioned why dealership would only register car for a couple months & Anthony wasn't even aware that it was possible to register car for that short of time...Anthony told me "(1/2) Ok. I researched what is going on with that registration. So apparently, in order to keep costs down and out of the financing, they registered your vehicle for a couple months. You'll have to renew your registration at the MVD or servicearizona.com"....none of that was ever disclosed to me at any time during the car buying process...so at the time my first car payment was due I was also going to need to spend an additional $200+ to register my vehicle for 1 year...If I would have been made aware of this, I would not have agreed to the car purchase. I had no idea (even after asking multiple times to multiple employees) that my car purchase did not include 1 year registration...I was not ever contacted by anyone at Courtesy Chevrolet regarding this matter even though I made Anthony & Kelly aware of my dissatisfaction of the car registration process. More
Our salesman was extremely courteous and helpful in finding us our perfect first family vehicle. He was very knowledgeable about the car on the lot and accommodated our needs with no hesitation. I wo finding us our perfect first family vehicle. He was very knowledgeable about the car on the lot and accommodated our needs with no hesitation. I would definitely recommend him as well as Courtesy Chevrolet to all of my friends and family. More
Kelly Hanes is a top notch professional. She kept her word and delivered on every commitment she made to me. She helped me find the exact truck I was looking for at a great price. Courtesy is an honest word and delivered on every commitment she made to me. She helped me find the exact truck I was looking for at a great price. Courtesy is an honest dealership. I never felt pressured or exposed to any gimmick. They shot straight and that is important to me. Highly recommend them!!!!!!!!!!!!!!!!!!!!! More
Kelly Hanes and Lucy Tucker were really great to work with. Kelly really helped with some research and information and went the extra mile for exceptional customer service! I would recommend them to my with. Kelly really helped with some research and information and went the extra mile for exceptional customer service! I would recommend them to my friends and family. More
My husband Scott and I purchased a 2013 Chevrolet Silverado from your dealership on Tuesday, May28th. Eric Steffes was very helpful and professional in helping us find the right truck. Eric went out Silverado from your dealership on Tuesday, May28th. Eric Steffes was very helpful and professional in helping us find the right truck. Eric went out of his way to accommodate us in our search. He was most pleasant and we enjoyed working with him. After visiting several other Chevrolet Dealerships and very discouraged with the service we received from them it was quite refreshing to work with Eric. I would highly recommend your dealership and Eric. What a great employee you have in Eric Steffes. More
You ask if I would recommend Courtesy to friends and family. You bet I would and it is because of Jerry Monreal my salesman. He helped me with the purchas of my new 2013 chevy equinox. We went round family. You bet I would and it is because of Jerry Monreal my salesman. He helped me with the purchas of my new 2013 chevy equinox. We went round and round with the price but he worked hard to get me the price that I thought was fair. The delership has been very good in helpling me after the sale. If I stop by they are always ready with a smile to answer any questions that I might have just ask lary. And I have had a few. Thank you for having such professional salesmen like Jerry Monreal. A customer for life More












